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Puerto Rico Hurricane Fiona

DR-4671-PR
Puerto Rico

Giai đoạn Xảy ra Biến cố: Th9 17, 2022 - Th9 21, 2022

Ngày Công bố: Th9 21, 2022


Now Closed: Period to Apply for Disaster Assistance

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The last day for individuals and families to apply for assistance after this disaster has passed. You are no longer able to begin a new claim.

To check the status on a previously submitted claim, visit DisasterAssistance.gov.

Tôi đã Đăng ký xin Hỗ trợ. Tiếp theo Là gì?

Quý vị sẽ nhận được thư thông báo từ FEMA qua thư bưu điện Hoa Kỳ hay liên lạc bằng phương tiện điện tử. Quý vị có thể cần xác minh danh tính hay hoàn thành một cuộc kiểm tra nhà. Tất cả các cuộc kiểm tra nhà sẽ được thực hiện qua điện thoại do COVID-19 và sự cần thiết phải bảo vệ an toàn và sức khỏe cho lực lượng lao động của chúng tôi cũng như các nạn nhân.

Tờ rơi "Hỗ trợ Sau một Thảm họa"

Được dịch sang 27 ngôn ngữ, tờ rơi “Hỗ trợ Sau một Thảm họa” là một công cụ có thể được chia sẻ trong cộng đồng quý vị để giúp mọi người hiểu về các kiểu Hỗ trợ của FEMA có thể sẵn có để hỗ trợ các cá nhân và gia đình trong quá trình phục hồi sau thảm họa.

Tải về Tờ rơi

Hoạt Động Tình Nguyện và Quyên Tặng

Quá trình phục hồi có thể sẽ cần nhiều năm sau một thảm họa. Có nhiều cách để giúp như quyên góp tiền, các vật dụng cần thiết hoặc thời gian của quý vị. Tìm hiểu thêm về cách để giúp những người khó khăn.

Làm việc với FEMA

Nếu quý vị muốn cung cấp dịch vụ và hàng hóa được trả tiền trong quá trình cứu trợ thảm họa, hãy truy cập trang Làm việc với FEMA để bắt đầu.


Local Resources Custom Text

Period to Apply for Hurricane Fiona Disaster Assistance Has Closed

The period to apply for Disaster Assistance ended on Monday, November 21, 2022. However, help is still available. Applicants should get in touch with FEMA to update information and receive application assistance.

Ways to Get in Touch With FEMA

  • Going online at DisasterAssistance.gov to check application status, upload requested documents, update contact information, and submit an appeal.
  • Calling the FEMA Helpline at 1-800-621-3362 to discuss their case with a FEMA representative, receive help understanding a FEMA determination, help writing an appeal, and rescheduling a missed home inspection. Press 1 for English, 2 for Spanish and 3 for all other languages.
    • People who use a relay service such as video relay service (VRS), captioned telephone service or others, provide FEMA the number for that service. Phone lines operate from 7 a.m. to 2 a.m. seven days a week.

Keep Your Recovery on Track

Rebuild Stronger: Free Advice from a Specialist

Disaster survivors who are repairing their homes after Hurricane Fiona can visit select Walmart, Home Depot and National Lumber hardware stores to talk with FEMA mitigation specialists about their damage and discuss how to make homes stronger and safer during the rebuilding process. FEMA mitigation specialists will share tips about rebuilding and protecting homes from future disaster-related damage, such as high winds and water. They will also provide information on topics such as selecting contractors, understanding flood insurance coverage and emergency preparedness. Find a location near you:

FEMA mitigation specialists will be available at the following stores from 8:30 a.m. to 5:00 p.m., January 31 - February 4 at:

  • Walmart Cayey, Plaza Cayey 102, 8000 Ave. Jesus T. Piñero, Cayey, PR 00736     

    • Puerto Rican Sign Language interpreters available: Feb. 3

  • Home Depot Mayagüez, Western Plaza, Carr. Núm. 2, Km 149.5, Mayagüez, PR 00682     

    • Puerto Rican Sign Language interpreters available: Jan. 31 & Feb. 2

  • National Lumber Salinas, Monserrate Mall, Carr. Núm. 1, Km 1.8, Calle Luis Muñoz Rivera, Salinas, PR 00751     

    • Puerto Rican Sign Language interpreters available: Feb. 1

       

Mitigation plans are key to breaking the cycle of disaster damage and reconstruction. Learn More

Verifying Home Ownership or Occupancy

FEMA is required to verify you lived at the address in your application as your primary residence before providing most types of IHP Assistance. FEMA is also required to verify you owned your home before providing Home Repair or Replacement Assistance.

As part of our effort to make the disaster assistance process quicker and reduce the burden on applicants, we try to verify occupancy and ownership by using an automated public records search.

If we cannot verify you lived in or owned the home that you listed in your application, we will ask you to provide documents to prove occupancy and/or ownership to help us determine if you are eligible for assistance.

Learn more:

How to Appeal Your FEMA Determination

If you disagree with a FEMA decision about your eligibility for disaster assistance, you have the right to submit an appeal within 60 days from the date FEMA has on the determination letter.

An appeal is a written request to FEMA to review your file again, and an opportunity to provide new or additional information not previously submitted that may affect the decision. You may appeal any decision from FEMA regarding your application for Individual Assistance, such as your initial eligibility decision, the amount or type of assistance provided to you, late applications, requests to return money, or a denial of Continued Temporary Housing Assistance.

In your appeal provide documentation of the damage that affected your essential living space or made your home uninhabitable. That includes home repair estimates and receipts, insurance information (settlements/denial of claim letter), contractor bids or photos. And be sure to include any information or documents that FEMA requests in the decision letter.

Keep in mind that after FEMA receives your letter, you may receive a phone call or a follow-up letter asking for more information.

You can get help writing your appeal letter, as well as address other disaster-related legal concerns through free legal disaster-related assistance provided by Disaster Legal Services (DLS). For information about DLS, call the toll-free legal aid hotline Monday – Friday: 8 a.m. – 6 p.m. at 1-800-981-5342 or by email at info@ayudalegalpr.org.

If you have questions regarding the determination letter you received or how to file an appeal, you may contact a FEMA Helpline agent at 1-800-621-3362 (FEMA), or (TTY) 1-800-462-7585. You may also choose to request a copy of your file from FEMA to help you understand why you received the decision you want to appeal.

For more information and advice on the appeals process, see: Tips for Appealing a FEMA Decision

Beware of Fraud and Scams

After disasters there are people who will try to take advantage of survivors. Protect yourself from fraud, scams, and identity theft:

  • Do not let someone into your home who claims to be a FEMA employee but does not have a FEMA photo ID. Always ask to see a FEMA photo ID badge. A FEMA shirt or jacket is not proof of identity.
  • FEMA personnel will never ask for money in exchange for an inspection or application assistance.
  • If you get a call informing you that you are eligible for a FEMA disaster assistance program, do not provide any personal information. FEMA personnel will not contact you if you did not register for FEMA assistance.

If you suspect fraud, contact local law enforcement and call the FEMA Disaster Fraud Hotline at 1-866-720-5721.

Learn more

Additional Resources

Disaster Legal Services (DLS)

Disaster Legal Services can provide free legal help to low-income disaster survivors. If you are not able to get adequate legal services for your disaster-related needs, DLS may be able to help with the following:

  • Insurance claims for medical bills, loss of property, and loss of life 
  • New wills, powers of attorney, and other legal papers lost during the disaster
  • Home-repair contracts and contractors
  • Problems with landlords
  • Proof of homeownership
  • FEMA assistance appeals

Disaster Legal Services attorneys are not FEMA employees. Their services are confidential and they do not share information with FEMA. 

For information about DLS, call the toll-free legal aid hotline Monday - Friday from 8 AM - 6PM at 1-800-981-5342 or by email at info@ayudalegalpr.org. This service is provided by the Young Lawyers Division of the American Bar Association and Servicios Legales de Puerto Rico in collaboration with FEMA.

Additional Multimedia

Below you can find social media graphics and images with important safety messaging in various languages, including English, Chinese, Spanish and Vietnamese.

Social Media and Contact Information


Các Cam kết Tài trợ

Hỗ trợ Cá nhân Số tiền
Tổng Hỗ trợ Nhà ở (HA) - Số tiền được Duyệt $45,706,678.58
Tổng Hỗ trợ Nhu cầu Khác (ONA) - Số tiền được Chấp thuận $565,756,759.59
Tổng Số Tiền Được Duyệt cho Chương trình Hỗ trợ Cá nhân & Hộ Gia đình $611,463,438.17
Số Đơn xin Hỗ trợ Cá nhân đã Duyệt 730101
Hỗ trợ Công cộng Số tiền
Emergency Work (Categories A-B) - Dollars Obligated $110,720,985.85
Permanent Work (Categories C-G) - Dollars Obligated $237,846.97
Tổng Số Tiền Trợ cấp Công cộng đã Cam kết $116,806,004.29