Puerto Rico Hurricane Fiona

DR-4671-PR
Puerto Rico

Incident Period: Sep 17, 2022 and continuing.

Declaration Date: Sep 21, 2022

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Help for Individuals and Families After a Disaster

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If you have insurance, you should file a claim with your insurance company immediately. FEMA assistance cannot aid with losses already covered by insurance.

Apply for Disaster Assistance

The fastest way to apply is through DisasterAssistance.gov. You can also apply through the FEMA mobile app or by calling 1-800-621-3362. If you use a video relay service, captioned telephone service, or other communication services, please provide FEMA the specific number assigned for that service.

Learn more about the application process.

Get Immediate Help

Find help with needs that FEMA is not authorized to provide. Check with your local emergency management officials, voluntary agencies or by dialing your local 2-1-1.

I Was Told to Call the Small Business Administration

The U.S. Small Business Administration (SBA) has established facilities to provide business owners, nonprofit organizations, homeowners and renters with answers to their questions about SBA’s disaster loan program, explain the application process and help each person complete their electronic loan application. These facilities can be either virtual or brick-and-mortar, depending on the circumstances surrounding the disaster and other factors. Get more information about disaster loans.

To obtain information about the type of facility serving your area, the location(s), and the hours of operation, visit the section below titled “Local Resources” or call the SBA’s Disaster Customer Service Center at 1-800-659-2955 or email DisasterCustomerService@sba.gov.

See more about SBA loans.

I Applied for Assistance. What's Next?

You will receive notification letters from FEMA either by U.S. mail or by electronic correspondence explaining your next steps. If you reported during the application process that you received damage and are not able to live in your primary residence, an inspector will contact you by phone to schedule an inspection. FEMA home inspections are conducted in-person; however, if you are apprehensive due to ongoing COVID-19 uncertainties, you can request we conduct the inspection without entering your home.

Learn more about the steps after applying.

"Help After a Disaster" Brochures

Translated into 27 languages, the "Help After a Disaster" brochure is a tool that can be shared in your community to help people understand the types of FEMA assistance that may be available to support individuals and families in disaster recovery.

Download brochures.


Local Resources

Local Resources Custom Text

The Puerto Rico Emergency Portal System (PREPS)

The official site of the Government of Puerto Rico. PREPS provides real-time data on community lifelines such as electricity, water, health and shelters. The site also includes emergency telephone numbers and local agency contact information.

Learn More

3 Ways to Apply for Assistance

Additional Multimedia

Below you can find social media graphics and images with important safety messaging in various languages, including English, Chinese, Spanish and Vietnamese.

Social Media and Contact Information

Disaster Recovery Centers (DRC) 

Impacted survivors from the approved designated counties can visit the nearest DRC for help to apply for assistance. Representatives from FEMA and U.S. Small Business Administration are available at these centers to explain disaster assistance programs, answer questions about written correspondence and provide literature about repairs and rebuilding to make homes more disaster resistant.

Residents who previously registered for assistance do not need to visit the DRC, but can ask questions or seek further information in person at the DRC in addition to online or by phone.

Verifying Home Ownership or Occupancy

FEMA is required to verify you lived at the address in your application as your primary residence before providing most types of IHP Assistance. FEMA is also required to verify you owned your home before providing Home Repair or Replacement Assistance.

As part of our effort to make the disaster assistance process quicker and reduce the burden on applicants, we try to verify occupancy and ownership by using an automated public records search.

If we cannot verify you lived in or owned the home that you listed in your application, we will ask you to provide documents to prove occupancy and/or ownership to help us determine if you are eligible for assistance.

Learn More

Stay Alert to Continuing Risks

  • Avoid downed power lines: Do not touch or drive over downed power lines. Always assume a downed power line is unsafe and contact the power company and emergency personnel.  
  • Be aware of areas where floodwaters have receded: Roads may have weakened and could collapse under the weight of a car.
  • Use a generator safely: Keep generators far from your home. Never use a generator inside a home, basement, shed or garage even if doors and windows are open as these could allow carbon monoxide to come indoors.
  • Stay safe during extreme heat: Avoid strenuous work or exercise during the warmest part of the day. Use a buddy system when working in extreme heat and take frequent breaks.
  • Download the free FEMA App (available in English and Spanish) to receive emergency alerts and real-time safety notifications, emergency preparedness tips, and disaster resources. Visit Ready.gov or Listo.gov to learn how you can keep yourself, your family, and your pets safe.

How to Help

Volunteer and Donate

Recovery can take many years after a disaster. There are many ways to help such as donating cash, needed items or your time. Learn more about how to help those in need.

Don’t self-deploy to disaster areas. Trusted organizations in the affected areas know where volunteers are needed. Work with an established organization to make sure you have the appropriate safety, training and skills needed to respond.

FEMA Voluntary Agency Liaisons (VALs) build relationships and coordinate efforts with voluntary, faith-based and community organizations active in disasters.

Doing Business with FEMA

If you are interested in providing paid services and goods for disaster relief, visit our Doing Business with FEMA page to get started.

If you own a business involved with debris removal and want to work on clean-up efforts in affected areas, please contact the local government in affected areas to offer your services.


Funding Obligations

Individual Assistance Amount
Total Housing Assistance (HA) - Dollars Approved $7,779,208.88
Total Other Needs Assistance (ONA) - Dollars Approved $146,819,133.04
Total Individual & Households Program Dollars Approved $154,598,341.92
Individual Assistance Applications Approved 202562
Last updated October 3, 2022