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Individual Assistance

FEMA can help support your recovery from a major disaster.

What Kind of Help Do You Need?

I Need Immediate Assistance

Our disaster assistance partners can provide help with immediate needs FEMA is not authorized to provide.

  • Emergency Medical Assistance: Please dial 9-1-1.
  • Emergency Shelter: Locate options by zip code by visiting the American Red Cross, or Salvation Army, or by texting SHELTER and your zip code (for example, “SHELTER 01234”) to 4FEMA (43362). For Spanish text REFUGIO and your zip code. (Standard text message rates apply.)  You can also download the FEMA Mobile App to find open shelters.
  • Immediate Needs: Contact your local emergency management agency for help. The FEMA Helpline (1-800-621-3362 / TTY (800) 462-7585)  may be able to provide additional referrals.

We also offer support for individuals with disabilities, or access and functional needs.

I Need Help From FEMA

FEMA’s Individuals and Households Program (IHP) provides financial and direct services to eligible individuals and households affected by a disaster, who have uninsured or underinsured necessary expenses and serious needs.

I Applied For Assistance. What's Next?

You will receive notification letters from FEMA either by U.S. mail or by electronic correspondence. You may need to verify your identity or complete a home inspection.

Learn About the Steps After Applying

I Was Told to Call the Small Business Administration

You may receive a phone call to advise you of ways to apply for the Small Business Administration (SBA). If referred to the SBA, a loan application must be completed and returned in order to be considered for a loan, as well as for certain types of FEMA assistance.

See More About SBA Loans

"Help After a Disaster" Brochures

Translated into 27 languages, the "Help After a Disaster" brochure is a tool that can be shared in your community to help people understand the types of FEMA Individual Assistance support that may be available in disaster recovery.

Download Brochures

Last updated September 22, 2020