Fact Sheets

When a disaster strikes, the senior population is one of the most vulnerable, especially for those who live alone.

For the last four years, the Federal Insurance Directorate (FID) has approached policyholder claim appeals through the lens of the customer experience work started in 2017.

The Office of the Flood Insurance Advocate (OFIA) embarked on a video production project to help NFIP customers with frequently misunderstood concepts.

More than 2,600 Louisiana households affected by hurricanes Laura and Delta are either waiting for or are currently living in temporary housing uni

The state-led, federally supported Community Vaccination Centers (CVCs) in Los Angeles and Oakland will complete their 8-week pilot mission

Under FEMA’s Direct Housing Program, families are licensed into temporary housing units (THUs) or non-motorized recreational vehicles (RVs) on priv

Disaster recovery officials remind survivors who may have received FEMA disaster funds that it’s important to use the money for the intended purpose – disaster-related expenses - and not for household expenses or other expenditures.

Before rivers rise from spring flooding, there are actions you can take to be sure water doesn’t cause problems in your home.

Renters in the 126 Texas designated counties* who were forced from their damaged homes because of the severe winter storms may be eligible for help from FEMA and the U.S. Small Business Administration (SBA). Federal monetary awards may help pay for temporary housing and other needs not covered by insurance.

Survivors of February’s severe winter storms in Texas who registered with FEMA may have received a determination letter regarding your eligibility for assistance. Read the letter carefully. It may not be the final answer. FEMA may simply need extra documents to process your application. Every applicant may appeal FEMA’s decision.