Graphic
This page has not been translated into Kreyòl. Visit the Kreyòl page for resources in that language.
Texas State and Local Level Referrals
When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.
Please contact us with questions or corrections.
For reference, the local resources we list provide disaster recovery services in the categories noted below.
For reference, see the full list of disaster recovery service categories covered in the below local resource list.
NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.
Texas State and Local Level Referrals
Use the "Search" field to look for categories or types of assistance.
| Category | Entity | Type of Assistance | Telephone Number |
| Access and Functional Needs and Disabilities | Texas Governor's Committee on People with Disabilities | Information on state and public resources for people with disabilities. | 512-463-5739 (Info & Referral Hotline for Texas callers - 800-843-5789 |
| Access and Functional Needs and Disabilities | Texas Health and Human Services Comprehensive Rehabilitation Services | Assistance for people who have a traumatic brain injury (TBI), traumatic spinal cord injury (TSCI), or both, with education, telecommunications devices, independent living, and interpreter services. | 211 877-787-8999 |
| Access and Functional Needs and Disabilities | Texas Council for Developmental Disabilities | Information on state and public resources for people with developmental disabilities. | 512-437-5432 800-262-0334 |
| Aging Services | Texas Health and Human Services: Aging Services | Information for Residential Services, Caregiver support, Long term Care, Finance, Health, and Disability | 855-937-2372 |
| Aging Services | Texas Health and Human Services: Area Agencies on Aging Directory | Directory of Area Agencies on Aging; care for age 60 or older such as community resources, assistance with federal benefits, nutrition and meals, support and education for seniors and caregivers. Help may be available for grandparents raising grandchildren. | 800-252-9240 |
| Agricultural Aid | USDA Texas Farm Service Agency | USDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine. | 979-680-5151 866-680-6069 |
| Agricultural Aid | Texas USDA Rural Development State Office | USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. | 254-742-9700 |
| Animals/Pets | Texas Animal Health Commission | Information on emergency animal healthcare and sheltering services. Information for animal health, transport and movement of animals, respond to emergency situations involving animals. Veterinary resources, rules and regulations, permits, certificates and complaints. | 512-719-0700 800-550-8242 |
| Consumer Services | Consumer Protection - Attorney General | Online consumer complaint form, information for identity theft, and consumer protection | 800-621-0508 |
| Crisis Counseling | Tropical Texas Behavioral Health | Individuals seeking help in Willacy, Cameron, Hidalgo counties. In addition to services for people with mental illness and intellectual and developmental disabilities. | 956-289-7000 Crisis Hotline: 877-289-7199 |
| Crisis Counseling | Crisis of Southeast Texas | Crisis Center exists for those impacted by rape, sexual assault, and suicide | Emergency: 911 409-835-6530 800-793-2273 |
| Crisis Counseling | Denton County MHMR Center | Hotline staff provides information, support, intake appointments, intervention, and referrals to callers 24 hours a day, 7 days a week. Crisis, mental health, and disability services available. | Emergency: 911 800-762-0157 TTY: 800-269-6233 |
| Crisis Counseling | United Way 211 Texas Referral Line | 2-1-1 referral and information line, connect people to resources including crisis and mental health services. | 2-1-1 Emergency: 911 877-541-7905 |
| Crisis Counseling | Texas Panhandle Mental Health Crisis Support Line | Individuals seeking help in Amarillo area, Texas Panhandle. Crisis Services, Mental Health, Children's Services, Developmental Disabilities, & Behavioral Health Services | Emergency: 911 806-359-6699 General: 800-299-3699 |
| Crisis Counseling | West Texas Centers Crisis Services | Individuals seeking help in Andrews, Borden, Crane, Dawson, Fisher, Gaines, Garza, Glasscock, Howard, Kent, Loving, Martin, Mitchell, Nolan, Reeves, Runnels, Scurry, Terrell, Terry, Upton, Ward, Winkler and Yoakum counties. In addition to services for people with mental illness and intellectual and developmental disabilities, the Center is host to an Early Childhood Intervention program that is known as Little Lives ECI Program. | Emergency: 911 800-375-4357 |
| Crisis Counseling | Tri County Mental Health Crisis Hotline | Crisis Services, Mental Health, Developmental Disabilities, Substance Abuse, Veterans Services, and Housing. | Emergency: 911 Crisis Hotline: 800-659-6994 General: 800-550-8408 |
| Crisis Counseling | Suicide & Crisis Center of North Texas | Crisis Services, Teen Services, Crisis Intervention training, & Survivor Services | Emergency: 911 Crisis Hotline: 214-828-1000 Crisis Hotline: 800-273-8255 |
| Crisis Counseling | Emergence Mental Health Center Crisis Health Line | Crisis Services, Mental Health, Intellectual Disabilities, & Military Outreach Services. | Emergency: 911 Crisis Hotline: 915-779-1800 General: 844-225-7254 General: 915-887-3410 |
| Crisis Counseling | The Harris Center for Mental Health and IDD | Crisis Services, Outpatient Mental Health Services, Comprehensive Psychiatric Emergency Program, Intellectual Disability & Autism Services, Forensic Mental Health Services. | Emergency: 911 Crisis Hotline: 713-970-7000 |
| Crisis Counseling | Lubbock Star Care Crisis Line | Crisis Services, mental health, developmental disabilities and substance abuse issues. | 806-740-1414 1-800-687-7581 Emergency: 911 |
| Crisis Counseling | Permian Basin Community Centers Crisis Hotline and Intake Screening | Mental Health (MH) and Intellectual and Developmental Disabilities (IDD) services. PBCC also provides Early Childhood Intervention services as well as Substance Use Disorder services. | Emergency: 911 Crisis Hotline and PermiaCare: 844-420-3964 IDD Services: 844-420-3966 |
| Crisis Counseling | Bluebonnet Trails Community Mental Health Center Crisis Hotline | Crisis Services, Children Respite and Extended Observation Units for short term stabilization | Emergency: 911 Crisis Hotline: 800-841-1255 General: 844-309-6385 |
| Crisis Counseling | Mental Health Services for the Concho Valley | Crisis Services, mental illness, intellectual & developmental disabilities, and autism | Emergency: 911 Crisis Hotline: 800 375-8965 325-653-5933 General: 325-653-7750 |
| Crisis Counseling | Helen Farabee Centers Crisis Intervention Services | Crisis Services, Adult Behavioral Services, Child and Adolescent Services, Intellectual & Developmental Disabilities, Substance Abuse Services, & Veterans Peer Support Services | Emergency: 911 Crisis Intervention: 800-621-8504 Intake: 800-669-4166 Substance Abuse: 800-588-8728 |
| Disaster Specific Information | |||
| Disaster Unemployment Assistance | Texas Workforce Commission -Unemployment Insurance | When Disaster Unemployment Assistance is activated, the agency will provide disaster information. This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs. | 800-939-6631 |
| Environment | Texas Commission On Environmental Quality | Monitoring environmental quality of air, water, land, licenses, permitting, rules and regulations. Online environmental complaint services available. | Switchboard: 512-239-1000 Complaints: 888-777-3186 Emergency Spill: 800-832-8224 Non-spill Emergency: 888-777-3186 |
| Essential Needs | Texas Health & Human Services: Financial | Information on filing for state financial assistance such as SNAP Food Benefits, TANF Cash Help, Health Care, WIC Food Benefits, and support services. | 211 877-541-7905 |
| Essential Needs | Texas Benefits | Texas Health and Human Services online link for to apply for new benefits and manage benefits. Services available: SNAP Food, TANF Cash Help, Health Care, Support Services, WIC Food. Prescreening tool and Find Support Services. | 211 Online registration |
| Essential Needs | Texas Department of State Health Services-Womens, Infants and Children's Program- WIC | WIC Nutrition Program, application assistance, eligibility requirements, online mapping locator for WIC clinics. | 800-942-3678 |
| Essential Needs | Catholic Charities Hidalgo and Cameron Assistance Programs | Temporary housing, rent and utility assistance, case management, transport to medical appointments, child and adult feeding assistance programs. | San Juan: 956-702-4088 Brownsville: 956-541-0220 |
| Essential Needs | Food Bank of the Golden Crescent | Referrals for emergency food assistance. Online locator to "Get Help" with listings for food and social services. The Food Bank of the Golden Crescent serves Calhoun, Colorado, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Matagorda, Refugio, Victoria, and Wharton counties. | 361-578-0591 |
| Essential Needs | Houston Food Bank | Food and nutrition programs. Online "Find Help" with food pantry locator and a Client Assistance program. | 713-223-3700 |
| Essential Needs | Southeast Texas Food Bank | Food and nutrition programs. Online "Get Help" with listing by county for food assistance programs. Serves the counties of Jefferson, Orange, Hardin, Jasper, Newton, Polk, Sabine, and Tyler. | 211 409-839-8777 Toll Free: 844-356-9084 |
| Essential Needs | Food Bank of the Rio Grande Valley, Inc. | Emergency food pantry location in Pharr Texas, and referrals to local food pantries. The Food Bank serves Hidalgo, Willacy and Cameron Counties. | 956-682-8101 |
| Essential Needs | Coastal Bend Food Bank | Food assistance programs and "Get Help" locator map for food pantries, and services for healthy resources, Diabetes pantry classes, and assistance from a social services coordinator for public benefit programs such as SNAP (food stamps). | 361-887-6291 |
| Essential Needs | The North Texas Food Bank | Search for food assistance with an online locator map, or speak to a Social Service Assistance staff about benefits and services. | 214-330-1396 |
| Essential Needs | Tarrant Area Food Bank | Nutrition services, community kitchen, training, and social services outreach available. Online locator map to "Find Food" locations. | 817-857-7100 |
| Essential Needs | Central Texas Food Bank | Services to "Get Help" for seniors, children, culinary training, nutrition, and help with social services. Online appointment scheduler available. Online locator map to "Find Food" locations. Serving Bastrop, Bell, Blanco, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Gillespie, Hays, Lampasas, Lee, Limestone, Llano, McLennan, Milam, Mills, San Saba, Travis and Williamson counties. | 512-282-2111 |
| Essential Needs | United Way of San Antonio and Bexar Counties | United Way helpline provides referrals to organizations providing emergency food, clothing, shelter, medical, crisis counseling, rental, and utility assistance. Online searchable database for food, health, housing and more. | 211 210-352-7000 |
| Essential Needs | United Way of Smith County | Information for community programs and 211 information and referral service.. | 211 903-581-6376 |
| Essential Needs | United Way of Greater Houston | Programs and services for family stability, disaster recovery, elderly, education, job bank, and 211 United Way Helpline which assists with referrals for basic needs, food, prescription assistance, financial needs, and shelter. | 211 713-685-2300 |
| Essential Needs | United Way of Midland | Community directory with referrals for basic and essential needs including child care, counseling, healthcare, education, support services, and volunteer services. | 211 432-685-7700 |
| Essential Needs | CanHelp Hopkins County Community Action Network | Information and referral services to those who call 2-1-1 Texas which serves Bowie, Cass, Delta, Hopkins, Lamar, Morris, Red River, and Titus Counties. Community programs, emergency assistance, supportive services for families, and CANHelp houses a thrift store. | 211 903-885-9797 |
| Essential Needs | Golden Crescent Regional Planning Commission | Association of local governments and other agencies serving Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, and Victoria. Resources for aging, transportation, employment, and information. | 211 361-578-1587 |
| Essential Needs | Heart of Texas Council of Governments | Serving Bosque, Falls, Freestone, Hill, Limestone and McLennan Counties. Resources for rural transportation, jobs and training, and new online resource guide covering everything from child care to senior living. | 211 254-292-1800 |
| Essential Needs | Community Council of Greater Dallas | Advocacy and resources for seniors, youth, health, and 211 area information.. | 211 214-871-5065 |
| Essential Needs | The South East Texas Regional Planning Commission | Serving Hardin, Jefferson & Orange Counties. Community Services for seniors and caregivers, homeless, money management, transportation, and 211 area information.. | 211 409-899-8444 |
| Family & Protective Services | Texas Health & Human Services: Safety | Safety programs and resources including children's advocacy, child care, court appointed special advocates, Family Violence Program, and the Texas Human Trafficking Resource Center | Emergency: 911 512-424-6500 TTY: 800-424-6597 |
| Family & Protective Services | Texas Department of Family and Protective Services | Individuals concerned with children at risk for abuse and neglect, or possible elder abuse, neglect, or exploitation. Texas law says anyone who thinks a child, or person 65 years or older, or an adult with disabilities is being abused, neglected, or exploited must report it to DFPS. | Emergency: 911 Abuse Hotline: 800-252-5400 |
| Financial Assistance | Texas Health & Human Services: Financial | Information on filing for state financial assistance such as SNAP Food Benefits, TANF Cash Help, Health Care, WIC Food Benefits, and support services. Online link for application and managing Texas benefits. | 211 877-541-7905 |
| Financial Assistance | U.S. Small Business Administration Disaster Customer Service Center (SBA) | Low interest mortgages, personal property, and economic injury loans are available to homeowners, renters, and business owners affected by the disaster. | 800-659-2955 TTY: 800-877-8339 |
| Fraud | Consumer Protection - Attorney General | Online consumer complaint form, information for identity theft, and consumer protection | 800-621-0508 |
| Health Care Services | Texas Health & Human Services: Health | Information on state and cooperative health programs including Clinics, Health Organizations and Resource Centers, Food and Fitness, Medicaid and the Children's Health Insurance Program (CHIP), Prevention, and Specialty Health programs. | 211 1-877-541-7905 Medicaid: 800-252-8263 |
| Health Care Services | City of El Paso Public Health | Public health services such as dental clinic, preventative medicine, immunizations, and nutrition. | 915-212-0200. Main # 915-212-0000 |
| Housing | Social Serve.com - Housing Resource Helpline | Socialserve.com is a non-profit organization that assist tenants and agencies in finding affordable housing for callers free of charge. Using a toll-free number, callers work with trained, bilingual call center specialists to find available housing. | 877-428-8844 704-334-8722 |
| Housing | Texas HUD - Public & Indian Housing Resource Center | HUD resources in Texas for homebuyers, home owners, homeless, and renters. Housing Counseling, information for Single Family, Multi-family, Public Housing, Native American Programs, Colonias and Farmworkers. | Fort Worth: 817-978-5600 Houston: 713-718-3199 San Antonio: 210-475-6800 |
| Housing | Texas USDA Rural Development State Office | USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. | 254-742-9700 |
| Identity Theft | Consumer Protection - Attorney General | Online consumer complaint form, information for identity theft, and consumer protection | 800-621-0508 |
| Insurance | Texas Department of Insurance: Consumer | General insurance information for consumers, consumer protection, insurance company information, comparison information, and online complaint and fraud reporting services. State Fire Marshall investigations, fire safety inspections, and fire prevention. | Consumer Hotline: 800-252-3439 Main: 800-578-4677 |
| Legal Services | State Bar of Texas | Information and referrals for the public, affordable legal services, legal resources, disaster relief resources, attorney complaints, and a Lawyer referral service. | Lawyer Referral: 800-252-9690 $20 fee Disaster Relief Resources: 800-504-7030 |
| Legal Services | Texas Legal Services Center | Online intake form for free or reduced fee legal services to individuals affected by a disaster. Assistance or legal referrals for crime victims, family law, elderly, and veterans. | Legal Hotline: 800-622-2520 General: 512-477-6000 |
| Legal Services | Legal Aid of Northwest Texas | Information and referrals to attorneys providing free or reduced fee legal services to individuals affected by a disaster. | Legal Aid Line: 888-529-5277 Ft. Worth Office: 517-336-3943 |
| Legal Services | Lone Star Legal Aid | Offices in Abilene, Amarillo, Brownwood, Dallas, Denton, Fort Worth, Lubbock, McKinney, Midland, Odessa, Plainview, San Angelo, Waxahachie, Weatherford, and Wichita Falls. Protecting the rights of consumers, family law, civil rights, employee rights, safe housing, and public benefits. | 800-733-8394 |
| Legal Services | Houston Bar Association | The Houston Bar Association provides resources and disaster relief information, such as pro bono legal services through volunteer lawyers for eligible low-income residents of Harris County. | Legal Sces: 713-228-0735 Main Phone: 713-759-1133 |
| Legal Services | Texas Law Help | Legal information, court forms, and legal clinics. Family, violence, abuse, name change, traffic, housing, health, debt, school, work, veterans, and individual rights. Free resources, online legal help finder, and Live Chat available. | Live Chat or online help finder |
| Missing Persons | Texas Department of Public Safety: Missing Persons | Searchable bulletins regarding missing persons, abductors, runaways, traveling companions, and unidentified persons discovered in Texas. | 512-424-5074 Helpline: 800-346-3243 |
| Roadside Assistance | https://www.txdot.gov/ | Road conditions and alerts. Interactive map display is available. | 800-452-9292 |
| Tax Preparation | Texas Comptroller Office: Taxes | State tax information including fees and assessments. Taxpayer resources, online services, and property tax assistance. Online directory of field offices and contact numbers. | Customer Service: 888-334-4112 |
| Veterans Services | Texas Veterans Commission | Information regarding veteran benefits including pensions, medical care, home loans, burial, and life insurance. Advocacy and support services for veterans. OnlineTexas Veterans Portal for services. | Crisis Helpline: 800-273-8255 Veterans Info: 800-252-8387 Austin HQ: 512-563-6564 |
| Vital Statistics | Texas Department of Public Safety: Drivers License Services | Replacement identification card and driver's license, address change, and other online drivers license services. | 512-424-2600 |
| Vital Statistics | Texas Department of Motor Vehicles | Replacement automobile registrations and title services, vehicle transfer, disabled parking, and consumer protection. | 888-368-4689 |
| Vital Statistics | Texas Department of State Health Services: Vital Statistics | Replacement birth, death, marriage certificates and other vital document services. | 512-776-7111 888-963-7111 |
| Volunteer | VOLUNTEERS SHOULD NOT SELF-DEPLOY |
Referrals Last Updated: May 2024