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Texas State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

Texas State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilitiesTexas Governor's Committee on People with DisabilitiesInformation on state and public resources for people with disabilities. 512-463-5739 (Info & Referral Hotline for Texas callers - 800-843-5789
Access and Functional Needs and DisabilitiesTexas Health and Human Services Comprehensive Rehabilitation ServicesAssistance for people who have a traumatic brain injury (TBI), traumatic spinal cord injury (TSCI), or both, with education, telecommunications devices, independent living, and interpreter services.211
877-787-8999
Access and Functional Needs and DisabilitiesTexas Council for Developmental DisabilitiesInformation on state and public resources for people with developmental disabilities. 512-437-5432
800-262-0334
Aging ServicesTexas Health and Human Services:  Aging ServicesInformation for Residential Services, Caregiver support, Long term Care, Finance, Health, and Disability855-937-2372
Aging ServicesTexas Health and Human Services:  Area Agencies on Aging DirectoryDirectory of Area Agencies on Aging; care for age 60 or older such as community resources, assistance with federal benefits, nutrition and meals, support and education for seniors and caregivers.  Help may be available for grandparents raising grandchildren.800-252-9240
Agricultural AidUSDA Texas Farm Service AgencyUSDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.979-680-5151
866-680-6069
Agricultural AidTexas USDA Rural Development State OfficeUSDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. 254-742-9700
Animals/PetsTexas Animal Health CommissionInformation on emergency animal healthcare and sheltering services. Information for animal health, transport and movement of animals, respond to emergency situations involving animals.  Vetrinary resources, rules and regulations, permits, certificates and complaints.512-719-0700
800-550-8242 
Consumer ServicesConsumer Protection - Attorney General Online consumer complaint form, information for identity theft, and consumer protection800-621-0508
Crisis CounselingTropical Texas Behavioral Health Individuals seeking help in Willacy, Cameron, Hidalgo counties.  In addition to services for people with mental illness and intellectual and developmental disabilities.956-289-7000
Crisis Hotline:
877-289-7199
Crisis Counseling Crisis of Southeast TexasCrisis Center exists for those impacted by rape, sexual assault, and suicideEmergency:  911
409-835-6530
800-793-2273
Crisis CounselingDenton County MHMR CenterHotline staff provides information, support, intake appointments, intervention, and referrals to callers 24 hours a day, 7 days a week.  Crisis, mental health, and disability services available.Emergency: 911
800-762-0157
TTY: 800-269-6233
 
Crisis CounselingUnited Way 211 Texas Referral Line2-1-1 referral and information line, connect people to resources including crisis and mental health services.2-1-1
Emergency: 911
877-541-7905
 
Crisis CounselingTexas Panhandle Mental Health Crisis Support LineIndividuals seeking help in Amarillo area, Texas Panhandle.  Crisis Services, Mental Health, Children's Services, Developmental Disabilities, & Behavioral Health ServicesEmergency:  911
806-359-6699
General: 800-299-3699
 
Crisis CounselingWest Texas Centers Crisis ServicesIndividuals seeking help in Andrews, Borden, Crane, Dawson, Fisher, Gaines, Garza, Glasscock, Howard, Kent, Loving, Martin, Mitchell, Nolan, Reeves, Runnels, Scurry, Terrell, Terry, Upton, Ward, Winkler and Yoakum counties.  In addition to services for people with mental illness and intellectual and developmental disabilities, the Center is host to an Early Childhood Intervention program that is known as Little Lives ECI Program.Emergency: 911
800-375-4357
Crisis CounselingTri County Mental Health Crisis HotlineCrisis Services, Mental Health, Developmental Disabilities, Substance Abuse, Veterans Services, and Housing.Emergency: 911
Crisis Hotline:
800-659-6994
General: 800-550-8408
Crisis CounselingSuicide & Crisis Center of North TexasCrisis Services, Teen Services, Crisis Intervention training, & Survivor ServicesEmergency: 911
Crisis Hotline:
214-828-1000
Crisis Hotline:
800-273-8255
Crisis Counseling Emergence Mental Health Center Crisis Health LineCrisis Services, Mental Health, Intellectual Disabilities, & Military Outreach Services.  Emergency: 911
Crisis Hotline:
915-779-1800
General: 844-225-7254
General:  915-887-3410 
Crisis CounselingThe Harris Center for Mental Health and IDDCrisis Services,  Outpatient Mental Health Services, Comprehensive Psychiatric Emergency Program, Intellectual Disability & Autism Services, Forensic Mental Health Services.Emergency: 911
Crisis Hotline:
713-970-7000
Crisis CounselingLubbock Star Care Crisis LineCrisis Services, mental health, developmental disabilities and substance abuse issues.  806-740-1414
1-800-687-7581
Emergency:  911 
Crisis CounselingPermian Basin Community Centers Crisis Hotline and Intake ScreeningMental Health (MH) and Intellectual and Developmental Disabilities (IDD) services.  PBCC also provides Early Childhood Intervention services as well as Substance Use Disorder services. Emergency: 911  Crisis Hotline and PermiaCare:
844-420-3964
IDD Services:
844-420-3966
Crisis CounselingBluebonnet Trails Community Mental Health Center Crisis HotlineCrisis Services, Children Respite and Extended Observation Units for short term stabilizationEmergency: 911
Crisis Hotline:
800-841-1255
General:
844-309-6385  
Crisis CounselingMental Health Services for the Concho ValleyCrisis Services, mental illness, intellectual & developmental disabilities, and autismEmergency: 911
Crisis Hotline:
800 375-8965
325-653-5933
General:
325-653-7750
Crisis CounselingHelen Farabee Centers Crisis Intervention ServicesCrisis Services, Adult Behavioral Services, Child and Adolescent Services, Intellectual & Developmental Disabilities, Substance Abuse Services, & Veterans Peer Support ServicesEmergency: 911
Crisis Intervention:
800-621-8504
Intake: 800-669-4166
Substance Abuse:
800-588-8728 
Disaster Specific  Information   
Disaster Unemployment AssistanceTexas Workforce Commission -Unemployment Insurance When Disaster Unemployment Assistance is activated, the agency will provide disaster information.  This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.800-939-6631
EnvironmentTexas Commission On Environmental QualityMonitoring environmental quality of air, water, land, licenses, permitting, rules and regulations.  Online environmental complaint services available.Switchboard:
512-239-1000
Complaints:
888-777-3186
Emergency Spill:
800-832-8224
Non-spill Emergency:
888-777-3186
Essential Needs Texas Health & Human Services: FinancialInformation on filing for state financial assistance such as SNAP Food Benefits, TANF Cash Help, Health Care, WIC Food Benefits, and support services.  211
877-541-7905
Essential NeedsTexas BenefitsTexas Health and Human Services online link for to apply for new benefits and manage benefits.  Services available: SNAP Food, TANF Cash Help, Health Care, Support Services, WIC Food.  Prescreening tool and Find Support Services.211
Online registration 
Essential NeedsTexas Department of State Health Services-Womens, Infants and Children's Program- WIC WIC Nutrition Program, application assistance, eligibility requirements, online mapping locator for WIC clinics.800-942-3678
Essential NeedsCatholic Charities Hidalgo and Cameron Assistance ProgramsTemporary housing, rent and utilitity assistance, case management, transport to medical appointments, child and adult feeding assistance programs.San Juan:
956-702-4088
Brownsville:
956-541-0220
Essential NeedsFood Bank of the Golden Crescent Referrals for emergency food assistance.  Online locator to "Get Help" with  listings for  food and social services.  The Food Bank of the Golden Crescent serves Calhoun, Colorado, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Matagorda, Refugio, Victoria, and Wharton counties. 361-578-0591
Essential NeedsHouston Food Bank Food and nutrition programs.  Online "Find Help"  with food pantry locator and a Client Assistance program.713-223-3700
Essential NeedsSoutheast Texas Food Bank Food and nutrition programs.  Online "Get Help" with listing by county for food assistance programs.  Serves the counties of Jefferson, Orange, Hardin, Jasper, Newton, Polk, Sabine, and Tyler. 211
409-839-8777
Toll Free:  844-356-9084
Essential NeedsFood Bank of the Rio Grande Valley, Inc.  Emergency food pantry location in Pharr Texas, and referrals to local food pantries.  The Food Bank serves Hidalgo, Willacy and Cameron Counties.956-682-8101
Essential NeedsCoastal Bend Food BankFood assistance programs and "Get  Help" locator map for food pantries, and services for healthy resources, Diabetes pantry classes, and assistance from a social services coordinator for public benefit programs such as SNAP (food stamps).361-887-6291
Essential NeedsThe North Texas Food BankSearch for food assistance with an online locator map, or speak to a Social Service Assistance staff about benefits and services.214-330-1396
Essential NeedsTarrant Area Food Bank Nutrition services, community kitchen, training, and social services outreach available.  Online locator map to "Find Food" locations.817-857-7100
Essential NeedsCentral Texas Food BankServices to "Get Help" for seniors, children, culinary training, nutrition, and help with social services.   Online appointment scheduler available.  Online locator map to "Find Food" locations.  Serving Bastrop, Bell, Blanco, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Gillespie, Hays, Lampasas, Lee, Limestone, Llano, McLennan, Milam, Mills, San Saba, Travis and Williamson counties.512-282-2111
 
Essential NeedsUnited Way of San Antonio and Bexar CountiesUnited Way helpline provides referrals to organizations providing emergency food, clothing, shelter, medical, crisis counseling, rental, and utility assistance.  Online searchable database for food, health, housing and more.211
210-352-7000
Essential NeedsUnited Way of Smith County Information for community programs and  211 information and referral service..211
903-581-6376
Essential NeedsUnited Way of Greater Houston Programs and services for family stability, disaster recovery, elderly, education, job bank, and 211 United Way Helpline which assists with referrals for basic needs, food, prescription assistance, financial needs, and shelter.211
713-685-2300
Essential NeedsUnited Way of Midland Community directory with referrals for basic and essential needs including child care, counseling, healthcare, education, support services, and volunteer services.211
432-685-7700
Essential NeedsCanHelp Hopkins County Community Action Network Information and referral services to those who call 2-1-1 Texas which serves Bowie, Cass, Delta, Hopkins, Lamar, Morris, Red River, and Titus Counties. Community programs, emergency assistance, supportive services for families, and CANHelp houses a  thrift store.211
903-885-9797 
Essential NeedsGolden Crescent Regional Planning CommissionAssociation of local governments and other agencies serving Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, and Victoria. Resources for aging, transportation, employment, and information.211
361-578-1587
Essential NeedsHeart of Texas Council of Governments Serving Bosque, Falls, Freestone, Hill, Limestone and McLennan Counties.  Resources for rural transportation, jobs and training, and new online resource guide covering everything from child care to senior living. 211
254-292-1800
Essential NeedsCommunity Council of Greater DallasAdvocacy and resources for seniors, youth, health, and 211 area information..211
214-871-5065
Essential NeedsThe South East Texas Regional Planning Commission Serving Hardin, Jefferson & Orange Counties.  Community Services for seniors and caregivers, homeless, money management, transportation, and 211 area information..211
409-899-8444
Family & Protective ServicesTexas Health & Human Services: SafetySafety programs and resources including children's advocacy, child care, court appointed special advocates, Family Violence Program, and the Texas Human Trafficking Resource CenterEmergency:  911
512-424-6500
TTY: 800-424-6597
Family & Protective ServicesTexas Department of Family and Protective ServicesIndividuals concerned with children at risk for abuse and neglect, or possible elder abuse, neglect, or exploitation.  Texas law says anyone who thinks a child, or person 65 years or older, or an adult with disabilities is being abused, neglected, or exploited must report it to DFPS.Emergency: 911
Abuse Hotline:
800-252-5400
Financial Assistance Texas Health & Human Services: FinancialInformation on filing for state financial assistance such as SNAP Food Benefits, TANF Cash Help, Health Care, WIC Food Benefits, and support services.  Online link for application and managing Texas benefits.211
877-541-7905
FraudConsumer Protection - Attorney General Online consumer complaint form, information for identity theft, and consumer protection800-621-0508
Health Care ServicesTexas Health & Human Services: HealthInformation on state and cooperative health programs including Clinics, Health Organizations and Resource Centers, Food and Fitness, Medicaid and the Children's Health Insurance Program (CHIP),  Prevention, and Specialty Health programs.  211
1-877-541-7905
Medicaid:
800-252-8263
Health Care ServicesCity of El Paso Public HealthPublic health services  such as dental clinic, preventative medicine, immunizations, and nutrition.915-212-0200.
Main # 915-212-0000
HousingSocial Serve.com - Housing Resource HelplineSocialserve.com is a non-profit organization that assist tenants and agencies in finding affordable housing for callers free of charge. Using a toll-free number, callers work with trained, bilingual call center specialists to find available housing. 877-428-8844
704-334-8722
HousingTexas HUD - Public & Indian Housing Resource Center HUD resources in Texas for homebuyers, home owners, homeless, and renters.  Housing Counseling, information for Single Family, Multi-family, Public Housing, Native American Programs, Colonias and Farmworkers.Fort Worth:
817-978-5600
Houston:  713-718-3199
San Antonio:
210-475-6800
HousingTexas USDA Rural Development State OfficeUSDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. 254-742-9700 
Identity TheftConsumer Protection - Attorney General Online consumer complaint form, information for identity theft, and consumer protection800-621-0508
InsuranceTexas Department of Insurance:  ConsumerGeneral insurance information for consumers, consumer protection, insurance company information, comparison information, and online complaint and fraud reporting services.  State Fire Marshall investigations, fire safety inspections, and fire prevention.Consumer Hotline:
800-252-3439
Main: 800-578-4677
 
Legal ServicesState Bar of TexasInformation and referrals for the public, affordable legal services, legal resources, disaster relief resources, attorney complaints, and a Lawyer referral service.Lawyer Referral:
800-252-9690  $20 fee
Disaster Relief Resources: 800-504-7030
Legal ServicesTexas Legal Services Center Online intake form for free or reduced fee legal services to individuals affected by a disaster.  Assistance or legal referrals for crime victims, family law, elderly, and veterans. Legal Hotline:
800-622-2520
General: 512-477-6000
Legal ServicesLegal Aid of Northwest TexasInformation and referrals to attorneys providing free or reduced fee legal services to individuals affected by a disaster.Legal Aid Line:
888-529-5277
Ft. Worth Office:
517-336-3943
Legal ServicesLone Star Legal Aid Offices in Abilene, Amarillo, Brownwood, Dallas, Denton, Fort Worth, Lubbock, McKinney, Midland, Odessa, Plainview, San Angelo, Waxahachie, Weatherford, and Wichita Falls.   Protecting the rights of consumers, family law, civil rights, employee rights, safe housing, and public benefits. 800-733-8394
Legal ServicesHouston Bar AssociationThe Houston Bar Association provides resources and disaster relief information, such as pro bono legal services through volunteer lawyers for eligible low-income residents of Harris County.Legal Sces: 713-228-0735
Main Phone: 713-759-1133
Legal ServicesTexas Law Help  Legal information, court forms, and legal clinics.  Family, violence, abuse, name change, traffic, housing, health, debt, school, work, veterans, and individual rights.  Free resources, online legal help finder, and Live Chat available.Live Chat or online help finder
Missing PersonsTexas Department of Public Safety: Missing PersonsSearchable bulletins regarding missing persons, abductors, runaways, traveling companions, and unidentified persons discovered in Texas.512-424-5074
Helpline:
800-346-3243 
Roadside Assistance https://www.txdot.gov/Road conditions and alerts.  Interactive map display is available.800-452-9292
Tax PreparationTexas Comptroller Office:  TaxesState tax information including fees and assessments.  Taxpayer resources, online services, and property tax assistance.  Online directory of field offices and contact numbers.Customer Service:             888-334-4112
Veterans ServicesTexas Veterans Commission Information regarding veteran benefits including pensions, medical care, home loans, burial, and life insurance.  Advocacy and support services for veterans. OnlineTexas Veterans Portal for services.Crisis Helpline:
800-273-8255
Veterans Info:  800-252-8387
Austin HQ: 512-563-6564
Vital StatisticsTexas Department of Public Safety: Drivers License ServicesReplacement identification card and driver's license, address change, and other online drivers license services.512-424-2600
Vital StatisticsTexas Department of Motor VehiclesReplacement automobile registrations and title services, vehicle transfer, disabled parking, and consumer protection.  888-368-4689 
Vital StatisticsTexas Department of State Health Services: Vital StatisticsReplacement birth, death, marriage certificates and other vital document services.512-776-7111
888-963-7111
VolunteerVOLUNTEERS SHOULD NOT SELF-DEPLOY  

Referrals Last Updated: April 2021