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District of Columbia Local Level Referrals
When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.
Please contact us with questions or corrections.
For reference, the local resources we list provide disaster recovery services in the categories noted below.
|Access & Disabilities||Disaster Unemployment||Insurance|
|Aging Services||Environment||Legal Services|
|Agricultural Aid||Essential Needs||Roadside Assistance|
|Animals/Pets||Family & Protective Services||Students|
|Citizenship||Financial Assistance||Tax Preparation|
|Consumer Services||Health Care Services||Veterans Services|
|Crisis Counseling||Identity Theft||Volunteer|
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District of Columbia Local Level Referrals
Use the "Search" field to look for categories or types of assistance.
|Category||Entity||Type of Assistance||Telephone Number|
|Access and Functional Needs and Disabilities||District of Columbia Department of Disability Services||The Department on Disability Services (DDS) provides the residents of the District of Columbia with information, oversight and coordination of services for people with disabilities and those who support them, such as service providers and employers. DDS supports the District’s Disability Determination Division where Social Security Disability Insurance claims determinations are processed.||202-730-1700|
|Aging Services||District of Columbia Office on Aging||The District of Columbia Office on Aging develops and carries out a comprehensive and coordinated system of health, education and social services for the District's older adults (60 years and older), people with disabilities (18 to 59 years old), and their caregivers.||202-724-5626|
Adult Protective Services: 202-541-3950
|Animals/Pets||Humane Rescue Alliance||Together, we’re combining our proficiency and knowledge in all aspects of animal care, from providing quality, affordable medical services to creating families with each adoption. Most importantly, we're dedicated to protecting animals and to placing and keeping them with caring families. We deliver on that promise through our broad range of vital services.||202-723-5730|
|Consumer Services||District of Columbia Department of Consumer and Regulatory Affairs||The mission of the Department of Consumer and Regulatory Affairs (District of ColumbiaRA) is to protect the health, safety, economic interests and quality of life of residents, businesses and visitors in the District of Columbia by ensuring code compliance and regulating business.||202-442-4400|
|Consumer Services||District of Columbia Office of the Attorney General/Consumer Protection Hotline||OAG brings court actions to stop deceptive and unconscionable business practices and to obtain compensation for consumers. Although OAG does not represent individual consumers, it helps consumers and merchants to resolve their disputes. In addition, it uses consumer complaint information to determine whether there is a pattern or practice by a business that warrants investigation or possible legal action by OAG.||202-727-3400|
|Crisis Counseling||District of Columbia Department of Behavioral Health||The Department of Behavioral Health provides prevention, intervention and treatment services and supports for children, youth and adults with mental and/or substance use disorders including emergency psychiatric care and community-based outpatient and residential services.||Emergency: 911|
|Disaster Specific Information|
|Essential Needs||District of Columbia Department of Human Services-SNAP (Supplemental Nutrition Assistance Prog)||The Supplemental Nutrition Assistance Program (SNAP) is the new name for the federal Food Stamp Program. The Districts’ SNAP program helps income eligible residents and families buy the food they need for good health.||202-727-5355|
|Essential Needs||District of Columbia Department of Health-WIC (Women, Infants, Children)||WIC is a program that provides the following services to pregnant women, new mothers, infants, and children up to age 5||202-442-5955|
|Essential Needs||Capital Area Food Bank||The mission of the Capital Area Food Bank is to create access to good, healthy food in every community.||202-644-9800|
|Essential Needs||Bread for the City||We distribute grocery bags consisting of a 5 day supply of food adjusted to household size. Eligible clients are residents of District of Columbia and have incomes of 200% or less of the federal poverty line.||Northwest Center: 202-265-2400&|
Southeast Center: 202-561-8587
|Essential Needs||2-1-1 Answers Please||The 211 Answers, Please! program links District residents with essential human needs for food, shelter, financial assistance, and healthcare.||202-671-4200|
|Family & Protective Services||District of Columbia Child and Family Services Agency||The District of Columbia Child and Family Services Agency (CFSA) is the public child welfare agency in the District of Columbia responsible for protecting child victims and those at risk of abuse and neglect and assisting their families.||Emergency: 911|
|Family & Protective Services||District of Columbia Department of Human Services/Adult Protective Services Hotline||APS investigates reports of alleged cases of abuse, neglect, and exploitation by third parties, and self-neglect of vulnerable adults 18 years of age or older. APS provides protective services to reduce or eliminate the risk of abuse, neglect, self-neglect, and exploitation.||Emergency: 911|
|Financial Assistance||District of Columbia Department of Human Services/Temporary Assistance for Needy Families (TANF)||Temporary Cash Assistance for Needy Families (TANF) provides cash assistance to needy families with dependent children when available resources do not fully address the family's needs and while preparing program participants for independence through work. Adults with dependent children receiving TANF must meet financial and technical eligibility requirements.||202-671-4200|
|Financial Assistance||SBA District of Columbia District Office||Washington Metropolitan Area District Office provides aid, counsel, and assistance to small business.||202-205-8800|
|Health Care Services||District of Columbia Department of Health Care Finance-Medicaid||District of Columbia Medicaid is a healthcare program that pays for medical services for qualified people. It helps pay for medical services for low-income and disabled people. For those eligible for full Medicaid services, Medicaid pays healthcare providers. Providers are doctors, hospitals and pharmacies who are enrolled with District of Columbia Medicaid.||202-442-5988|
|Health Care Services||District of Columbia Department of Health Care Finance-Health Care Alliance||The District of Columbia Healthcare Alliance Program (“the Alliance”) is a locally-funded program designed to provide medical assistance to District residents who are not eligible for Medicaid. The Alliance program serves low-income District residents who have no other health insurance and are not eligible for either Medicaid or Medicare.||202-442-5988|
|Housing||Social Serve||Socialserve.com provides a fully-staffed, toll-free English/Spanish call center that helps landlords list and helps tenants search for properties while monitoring the availability and accuracy of listings||877-428-8844|
|Insurance||District of Columbia Department of Insurance, Securities and Banking||The Government of the District of Columbia Department of Insurance, Securities and Banking (DISB) regulates financial-service businesses in the District by administering District of Columbia's insurance, securities and banking laws, rules and regulations.||202-727-8000|
|Legal Services||District of Columbia Bar||The D.C. Bar Pro Bono Center offers neighborhood brief advice and referral clinics and resource centers at the D.C. Superior Court that may help you as you navigate your legal issues.||202-737-4700|
|Legal Services||Legal Aid Society of District of Columbia||For more than 80 years, Legal Aid lawyers have provided a continuum of legal services to clients in the areas of domestic violence/family, housing, public benefits, and consumer law. In addition to providing direct representation, we also help clients avoid unnecessary legal entanglements through outreach and education, and help them resolve their own disputes with advice and other brief assistance.||202-628-1161|
|Legal Services||Neighborhood Legal Services Program/New Client Intake||In partnership with its clients and community stakeholders, Neighborhood Legal Services Program (NLSP) helps District of Columbia residents, families and communities eliminate barriers to overcoming poverty and secure justice. Using all available legal and other advocacy tools, NLSP enables underserved District of Columbia residents to make their voices heard in the courts and other forums where their rights and protections are at stake, to secure fair and lasting solutions to their problems and to attain their individual, family, and community goals.||202-832-6577|
|Tax Preparation||District of Columbia Office of Tax and Revenue||The Office of Tax and Revenue (OTR) is a part of the Office of the Chief Financial Officer for the District of Columbia. OTR's mission, through its Collection Division, is to collect the proper amount of tax due to the District of Columbia and correctly account for all revenues, while minimizing the burden on taxpayers and the cost to the government.||202-727-4829|
|Veterans Services||District of Columbia Mayor's Office of Veterans Affairs||The mission of the District of Columbia Office of Veterans Affairs (OVA) is to recognize and assist District of Columbia veterans and their families. OVA is enhancing its services by building upon established partnerships and creating new ones.||202-724-5454|
|Vital Statistics||District of Columbia Department of Motor Vehicles||The mission of the District of Columbia Department of Motor Vehicles (District of Columbia DMV) is to promote public safety by ensuring the safe operation of motor vehicles.||202-737-4404|
|Vital Statistics||District of Columbia Courts-Domestic Relations Branch-General Info||The Domestic Relations Branch processes case filings, via the Family Court Central Intake Center, for divorce, annulment, legal separation, custody, visitation, standby guardianship, foreign judgments, foreign subpoenas, adoption, and termination of parental rights. The branch is responsible for the management of the Marriage Bureau Section. In addition, the branch also provides certified copies, triple seal documents and the review of public case files.||202-879-1212|
|Vital Statistics||District of Columbia Department of Health-Vital Records||Vital Records is responsible for collecting, preserving and administering the District’s system of birth and death records. The District of Columbia began recording births and deaths on August 1, 1874. In accordance of the Vital Records Act of 1981, information is obtained from hospitals, the Medical Examiner’s office, funeral directors and other states.||202-442-9303|
|Volunteer||VOLUNTEERS SHOULD NOT SELF-DEPLOY|
Referrals Last Updated: April 2021