I have my information and documentation and intend to complete my application, but I cannot complete it by the 365-day deadline. Is there any way I can prevent FEMA from suspending my application?

If you are experiencing difficulties obtaining or submitting the required information and documentation, call the COVID-19 Funeral Assistance Helpline, 844-684-6333, for assistance.

The COVID-19 Funeral Assistance Helpline is open Monday through Friday, 9 a.m. to 9 p.m. Eastern Time. Multilingual services are available. Callers who use a relay service, such as a videophone, should provide FEMA with the specific number assigned to them for that service.

If your application is placed in a suspended status, you can still submit the required information and documentation, and FEMA will reopen your application for additional processing. You will not need to submit an appeal.