I have my information and documentation and intend to complete my application, but I cannot complete it by the 365-day deadline. Is there any way I can prevent FEMA from suspending my application?

If you are experiencing difficulties obtaining or submitting the required information and documentation, call the COVID-19 Funeral Assistance Helpline, 844-684-6333, for assistance.

The COVID-19 Funeral Assistance Helpline is open Monday through Friday, 9 a.m. to 9 p.m. Eastern Time. Multilingual services are available. Callers who use a relay service, such as a videophone, should provide FEMA with the specific number assigned to them for that service.

If your application is placed in a suspended status, you can still submit the required information and documentation, and FEMA will reopen your application for additional processing. You will not need to submit an appeal.

Last updated March 4, 2022