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FEMA Common FAQ

You may set up an access account even if you didn't complete a registration online. Please visit the DisasterAssistance website follow the prompts.

If you complete more than one registration for a single disaster it might take longer to process your case. If you have suffered damage or loss caused by two or more disasters, you should register for each disaster separately. Be sure to select the correct disaster on the first page of the registration application and enter the damage and losses for that disaster only.

For information on FEMA's Urban Search & Rescue (US&R) canine and handler certification and to locate the 28 Urban Search and Rescue task force in the United States, visit the  Canine's Role in Urban Search & Rescue  page.

Lower division (100), academic credit is granted by Frederick Community College (FCC). For details, see the “How to Apply” section at http://www.em-study.com

FEMA's Emergency Management Institute (EMI) is committed to making its independent study courses available to our nation's emergency management network. As part of that effort, course materials are made available for organizations to download and use in local training efforts. These materials contain the course exam, but do not contain answer keys. From time to time, EMI receives reports of organizations providing exam answers so that individuals can go online and pass the exam without completing the required coursework. Organizations are encouraged to institute procedures to ensure that students completing exams for EMI's independent study courses are doing so on their own efforts. Individuals within an organization who feel that test answers are being improperly provided should follow that organization's procedures for reporting unethical conduct.

The Independent Study Program has no requirements for an instructor to teach our courses, but we do suggest the instructor is familiar with the course materials before teaching the course. Reviewing the material, taking and passing the exam online, and reviewing any classroom materials provided are suggested ways to familiarize yourself with the material. All exams must be submitted online at training.fema.gov/IS

The Q courses are sponsored by the National Fire Academy, to obtain course completion information, contact (301) 447-1035.

Independent Study Program courses certificates never expire. If you retake a course to refresh your skills, you may retake the exam however, our system will not re-score the exam and the original date of completion will always appear on your certificate for the course and the date cannot be changed. Courses are revised as needed and will appear in the course listings with a letter following the number (for example: IS-120 was revised and is now the IS-120.a or IS-800 has been revised twice and is now IS-800.b). If you took a course and it is then revised, you can take the revised course and receive a separate certificate with a current completion date.

We are not a granting authority for Military Reserve Retirement Points. The awarding of points is solely at the discretion of your military branch. Many of our courses have earned military reservists valuable points.

When a student has completed all courses in the series, the Independent Study Program Office automatically issues a certificate of completion, via US Postal Service directly to the student at the address that was provided during test submission.