alert - warning

This page has not been translated into Español. Visit the Español page for resources in that language.

Text SMS Terms & Conditions


Text BLACKOUT, EARTHQUAKE, FIRE, FLOOD, HURRICANE, TORNADO, WINTER, OR WILDFIRE to 43362 to sign up for FEMA to receive disaster specific safety tips.

Recurring Messages Campaign / service is compatible with most handsets. Must be the account holder or have account holder permission to participate. By texting the above keyword you are agreeing to the Terms and Conditions below and Privacy Policy.

Message and Data Rates May Apply. Message frequency may vary.


For customer support or program help at any time please text HELP to 43362, or call (800) 621-3362.

To unsubscribe from this service at any time, simply text STOP to 43362.

Message and Data Rates May Apply. Message frequency may vary.


Message and Data Rates May Apply. Message frequency may vary.

Opt Out

To opt out of the service, please send the word STOP to 43362. You will then receive one final confirmation stating that you have been unsubscribed.

Supported Carriers

AT&T, Boost*, Cellular South*, Cincinnati Bell*, Cricket, Clearsky*, Interop*, Metro PCS, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and Virgin*. If your mobile operator is not participating, you will not receive a reply to your messages. Some operators may not support some services at the prices offered. Pre-paid users may not be able to participate - Check with your mobile operator. *carriers do not support MMS alerts, only SMS. Carriers are not liable for delayed or undelivered messages to the customer. Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capability is not available at a particular time. Even without a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.


For help, please send HELP to 43362 or call (800) 621-3362

Terms & Conditions

A. Companies' SMS and MMS Text Messaging Programs: Through the technology platform and associated services provided by FEMA, third party companies and entities ("Companies") may engage in mobile messaging campaigns with their customers in which customers may subscribe to receive messages on a wireless device via short message service ("SMS") or multimedia message service ("MMS"), otherwise known as "text messages," the frequency and availability of which will depend on the activity as well as the preferences a customer may have (or have not) set for the service. In connection with text messaging programs, Companies are responsible for (a) obtaining prior express written consent from their customers to receive text messages and/or distribute text messages, (b) the collection of customer lists, and the preparation and distribution of all messages and content to customers through text messages, and (c) complying with applicable laws, regulations and guidelines including, without limitation, the carrier or wireless industry guidelines regarding data privacy or transmission of technical or personal data. By completing all of the steps that are designated to opt in to receive text messages for a specific usage designated by the Companies, the consumer consents to the following: 1. He or she may receive recurring text messages to the mobile number provided; 2. He or she is being sent text messages using autodial or other automated technology; 3. He or she is not required to provide consent as a condition of purchasing any goods or services; and 4. He or she is confirming that he or she is over the age of 13.

B. Cancellation: Customers may cancel or opt out of any text messaging provided by Companies by replying "STOP" (or UNSUBSCRIBE, CANCEL OR QUIT) from his or her mobile device to any text message received from Companies. Customers understand that, for their protection, they may receive a text message on the mobile number confirming the cancellation. To stop a service at any time, reply STOP to 43362.

C. Help: If customers require additional information or assistance, reply "HELP" from his or her mobile device to any text message received from Companies. Message and Data Rates Fees: Customers' mobile service provider's standard messaging and data rates may apply to text messages that customers send or receive for a specific usage designated Companies. Message frequency may vary. Companies and FEMA assume no responsibility for charges incurred by customers signing up for text messaging. Any text messaging fees that customers incur will be billed on his or her individual mobile provider bill. Text HELP to 43362 to receive help information. For Support, call (800) 621-3362.

D. Privacy: Collection, storage and use of customers' mobile number are done accordance with the privacy policy and applicable terms of use of the Companies.