SANTA FE, New Mexico – After New Mexicans apply for disaster assistance, FEMA may call to schedule an inspection of the damaged home or to ask for more information to process the application. These calls may come from unfamiliar area codes or phone numbers.
It is important to answer the call. A FEMA inspection may be required to determine whether a home is safe, functional and accessible. If an inspection cannot be scheduled, that may cause a delay in FEMA’s review of a homeowner’s or renter’s application.
There is no charge for an inspection. The inspector will have a FEMA photo ID and your application number. FEMA representatives never ask for money. If you receive a call from someone claiming to be a FEMA representative, but you aren’t sure, call the FEMA Helpline at 800-621-3362 to verify the caller’s identity.
Residents of Lincoln County who suffered losses after the severe storms, flooding and landslides that began June 23 can apply for FEMA assistance for losses not covered by insurance.
The deadline to apply for FEMA assistance is Sept. 22, 2025.
To Apply for FEMA assistance
- The fastest way to apply is at DisasterAssistance.gov
- In-person assistance is available at the State Disaster Resource Center located at Eastern New Mexico University – Ruidoso Annex, 709 Mechem Dr., Ruidoso, NM 88345. The location is open 9 a.m. to 7 p.m. daily.
- You can also use the FEMA App for mobile devices or call the FEMA Helpline at 800-621-3362 between 5 a.m. and 9 p.m. MT. If you use a relay service, captioned telephone or other service, you can give FEMA your number for that service. Helpline specialists speak many languages. Press 2 for Spanish.
To view an accessible video on how to apply, visit Three Ways to Apply for FEMA Disaster Assistance - YouTube.
For the latest information about New Mexico’s recovery, visit fema.gov/disaster/4886. Follow FEMA Region 6 on Facebook at facebook.com/femaregion6 and on X at x.com/FEMARegion6