Disaster Recovery Centers Are Changing Operating Hours

Release Date Release Number
NR 008
Release Date:
April 29, 2022

SAN JUAN, Puerto Rico – Disaster Recovery Centers (DRC) are changing operating hours beginning Sunday May 1, 2022. The Federal Emergency Management Agency (FEMA) currently has five  DRCs open  to help survivors affected by the severe storm, flooding, and landslides that occurred Feb. 4 - 6, 2022.

DRCs at Cataño, Dorado, Toa Baja, Vega Alta, and Vega Baja will be open from 8 a.m. to 4:30 p.m. seven days a week.

Pabellón Comercial Rafael Hernández Colón

Calle Méndez Vigo #349

(in front of Residencial El Dorado), Dorado

Centro Comunal Los Naranjos

Barrio Cabo Caribe

Comunidad Los Naranjos

Parcela 119-A, Vega Baja

Centro de Usos Múltiples - Luis Muñoz Marín

PR-647 Km 12.5,

Barrio Bajuras, Sector Machuchal, Vega Alta

Junta de Inscripción Permanente de Candelaria


Barrio Candelaria, Toa Baja

Centro de Usos Múltiples

Carr. PR-5, Km 2.6

Sector Juana Matos, Cataño


Survivors from the affected municipalities can continue to visit DRCs during these hours and talk to FEMA specialist to apply for assistance, follow up or update their applications. Residents may also apply with FEMA through their smart phone, home computer or by phone. The fastest ways to apply for assistance are:

  • Online at DisasterAssistance.gov
  • By phone at 800-621-3362. Press 1 for English, 2 for Spanish and 3 for all other languages. Those who use a relay service such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service. Phone lines operate from 7 a.m. to 11 p.m. seven days a week
  • Download FEMA’s mobile app. Select Disaster Resources and click on Apply for Assistance Online.

To get additional information, find the Disaster Recovery Center (DRC) nearest you, click on the FEMA DRC link: fema.gov/drc. For more information about Puerto Rico’s recovery from the February floods, visit fema.gov/disaster/4649. Follow us on social media at Facebook.com/FEMAPuertoRico, Follow the FEMA Region 2 Twitter account at www.twitter.com/FEMAregion2.

Last updated April 29, 2022