Answer
The FEMA Reservist Ombuds is a new function within the Director of the Alternative Dispute Resolution (ADR) Division of the Office of Chief Counsel (OCC). The role of the Ombuds is to collect, investigate, and analyze issues and concerns of Reservists based on FEMA policies, instructions, procedures, and/or practices in order to recommend actions to improve the effectiveness of the Reservist workforce. Organizationally, the Ombuds reports directly to the Chief Counsel and has direct, unfettered access to the FEMA Chief of Staff when, and if, necessary to propose recommended actions.
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Working with FEMA