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Virgin Islands Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

Virgin Islands Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilitiesU.S. Virgin Island: Department of Human Services: Disabilities and Vocational RehabilitationDivision of Disabilities, Vocational and Rehabilitation Services and Residential Services.  Traning, independent living, employment support, caregiver supports.St. Thomas:  340-774-0930
St. Croix:  340-772-7122
 St. John: 340-776-6334   
Access and Functional Needs and DisabilitiesVirgin Islands:  Disability RightsLegal services, advocacy, general resources, parent resources, events, and the Client Assistance Program (CAP).St. Croix:   340-772-1200
  St. Thomas:  340-776-4303 
Aging ServicesU.S. Virgin Island: Department of Human Services: Senior Citizens AffairsResidential Services and Senior Citizen Affairs.  May provide assistance with mobility, meals, access, counselling, training, respite care, medicines, and limited supplemental services.  Directory of senior centers.St. Thomas: 340-774-5265
St. Croix:  340-772-9811
 St. John: 340-776-6334   
Agricultural AidU.S. Virgin Islands Department of Agriculture Agriculture development, forestry, soil and water conservation, veterinary services, animal health, food production and safety. St. Thomas: 340-774-5182
St. Croix: 340-778-0997
St. John:  340-776-6274
Agricultural AidUSDA Farm Services AgencyUSDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.Virgin Islands  352-379-4500
Agricultural AidUSDA Rural DevelopmentUSDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. Virgin Islands 340-773-9146
Animals/PetsU.S. Virgin Island Animal RescueDisplays the animals found and needing to be claimed.Details for each animal contain contact information.
Animals/PetsSt. Croix Animal Welfare ShelterSpay and Neuter program, low cost medical, animal control services, animal protection, education, and pet licenses.340-778-1650
Consumer ServicesU.S. Virgin Islands Department of Justice : U.S. Attorney's OfficeDepartment of Justice Action Center:  Report crimes, submit complaints, report waste, fraud, abuse, or misconduct, report and identify missing persons.St. Croix: 340-773-3920
St. Thomas:340-774-5757
Consumer ServicesU.S. Virgin Islands Department of Licensing and Consumer AffairsAssisting, educating, and protecting consumers against unfair and deceptive trade practices  Online complaint services, business license search, and consumer education.St. Croix:  340-713-3522
 St. Thomas: 340-714-3522
 St. John: 340-693-8036 
Crisis CounselingUnited Way of the U.S. Virgin IslandsInformation about available programs, provide referrals or counselors to assist with basic needs. Emergency: 911
340-774-3185

    
Crisis CounselingCatholic Charities of the Virgin Islands Offers a wide variety of services to the needy, homeless, and hungry; including family and teen counseling. Emergency: 911
St. Thomas: 340-777-8518
Disaster Specific  Information   
Disaster UnemploymentU.S. Virgin Islands Department of LaborWhen Disaster Unemployment Assistance is activated, the agency will provide disaster information.  This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.St. Croix: 340-773-1994
  St. Thomas: 340-776-3700
Essential NeedsU.S. Virgin Islands Department of HealthProvide information about public health programs, and referrals to anyone with health related needs.  Programs include Women, Infants, and Children (WIC) Nutrition, Infants and Toddlers Program, and community health services.St. Croix:  340-718-1311
  St. Thomas:  340-774-9000
St. John:  340-776-6400
Essential NeedsCatholic Charities of the Virgin Islands Offers a wide variety of services to the needy, homeless, and hungry; including family and teen counseling. St. Thomas: 340-777-8518
Family and Children Protective ServicesU.S. Virgin Islands Department of Human Services: Children, Youth and FamiliesIndividuals concerned with children at risk for abuse and neglect.  The Office of Intake and Emergency Services staff is an active member of both the Child Abuse Task Force and the Domestic Violence and Sexual Assault Council within this territory.Emergency: 911
St. Thomas:  340-774-0930
St. Croix:  340-718-2980
St. John: 340-776-6334
   
Family and Children Protective ServicesChild Care Aware of America U.S. Virgin Islands ResourcesChild care information and resources.800-424-2246
Family and Children Protective ServicesU.S. Virgin Islands Department of Human Services:  Senior Citizens AffairsIndividuals concerned with possible elder abuse, neglect, or exploitation  The Office of Intake and Emergency Services staff is an active member of both the Child Abuse Task Force and the Domestic Violence and Sexual Assault Council within this territory.Emergency: 911
St. Thomas:  340-774-0930
St. Croix:  340-718-2980
St. John: 340-776-6334
HousingU.S. Virgin Island Housing AuthorityHome ownership program, resident services, seniors and disabled housing, and utility allowances.St. Thomas/St. John/St. Croix: 340-778-8442
HousingU.S. Virgin Islands Housing Finance AuthorityThe Virgin Islands Housing Finance Authority’s (VIHFA) Emergency Housing Program is designed to provide temporary housing for victims of domestic violence, natural disaster, catastrophic incidents and financial hardships. There are a total of nine emergency housing communities in the TerritorySt. Thomas: 340-777-4432
St. Croix: 340-772-4432
InsuranceU.S. Virgin Islands Banking, Insurance and Financial RegulationInformation about insurance in the Virgin Islands.  Consumer Protection, complaints,  insurance notifications and press releases.St. Croix:  340-773-6449
   St. Thomas:   340-774-2991
  St. John: 340-774-2991
Legal ServicesLegal Services of the Virgin IslandsLegal information, civil law issues such as Family Law, Domestic Violence, Housing, Elderly and Disabled, and Economic Stability.  Provide free civil legal services for those that qualify.St. Thomas: 340-774-6720
St. Croix:  340-718-2626
Roadside Assistance and Road ConditionsU.S. Virgin Island  Police Department: Office of Highway SafetyProvide information concerning highway safety.  Safety inspections, hazardous materials transportation compliance.St. Croix: 340-772-3025
Roadside Assistance and Road ConditionsVirgin Islands National ParkNational Park Conditions, marine and waterwaysSt. John: 340-776-6201
Tax PreparationU.S. Virgin Islands Department of FinanceFinancial Service to the public, administering and overseeing the laws and regulations relating to the financial operations of both federally funded and local funding of the government.St. Croix:  340-773-1105
St. Thomas:  340-774-4750
Tax PreparationVirgin Islands Bureau of Internal RevenueInternal revenue tax laws of the Virgin Islands, tax forms, tax ID numbers, tax fraud, and local tax forms.St. Thomas:  340-715-1040
St. Croix:  340-773-1040

St. John:  340-777-1446
Vital StatisticsU.S. Virgin Islands Lieutenant Governor:  Recorder of DeedsRecording all property deeds, mortgages, personal liens, tax liens, and other miscellaneous documents against individuals and property owners.St. Croix: 340-773-6449
St. Thomas: 340- 774-2991
Vital StatisticsU.S. Virgin Island Department of Health:  Vital RecordsReplacement birth, dealth, or adoption certificates and other vital records.St. Croix:  340-718-1311
St. Thomas:340-774-9000
Extension 4685
VolunteerVOLUNTEERS SHOULD NOT SELF-DEPLOY  

Referrals Last Updated: April 2021

Last updated September 18, 2021