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Oregon State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

Oregon State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilityOregon Council on Developmental DisabilitiesInformation on state and public resources for people with developmental disabilities. 971-204-8824
503-235-0369
Access and Functional Needs and DisabilityOregon Department of Human Services:  Services for Seniors & People with DisabilitiesThis service links those who need assistance with state and local area agencies on aging and community-based organization.503-945-5600
TTY: 503-945-6214
Access and Functional Needs and DisabilityOregon Department of Human Services: Vocational RehabilitationInformation on state and public resources for people with disabilities who wish to return to work. 503-945-5600
TTY: 503-945-6214
877-277-0513
Access and Functional Needs and DisabilityOregon RelayFree service that provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech-disabled. Assistive communication, equipment loan, outreach.711
800-848-4442
Aging ServicesOregon Cascades West Council of Governments: Senior and Disability ServicesSenior and Disability Services department serves as both the Area Agency on Aging (AAA), and the Medicaid long-term care agency for the region of Benton, Lincoln, and Linn Counties.Benton and Linn Counties 541-967-8630
Lincoln County 541-336-2289
Aging ServicesOregon Aging and Disability Resource ConnectionResources, services and facilities in Oregon, and online directory of local referrals.  Caregiver training, planning, legal help.
Locator map for local county Aging and Disability Resource Connection (ADRC) 
855-673-2372
Agricultural Aid Oregon USDA Rural Development USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. 503-414-3300  866-923-5626
Agricultural Aid Oregon Farm Service AgencyUSDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.
Online county office locator
503-692-6830
Online county office locator
Animal InformationOregon Humane SocietyAnimal rescues, resources, and animal adoption.  Lost and found pet resources, spay/neuter assistance, youth volunteer opportunities.503-285-7722 
Animal InformationOregon Human Society Technical Animal Rescue Team (OHSTAR)Trained OHSTAR volunteers perform pet rescues such as evacuating injured pets from wilderness areas, retrieving pets stranded from areas that can only be accessed using technical rescue equipment, and extricating animal trapped in enclosed spaces.503-802-6724
After 5:00 pm: 503-849-5655
Emergency: 911
Consumer ServicesOregon Department of Justice: Consumer ProtectionOnline complaints, complaint database, scam alerts, scam reporting, identity theft, and fraud issues.Consumer Hotline: 877-877-9392
Online complaint form
Consumer ServicesOregon Department of Consumer and Business ServicesOnline complaints, licensing, insurance, financial projects, return to work programs, building code and permit information.General: 503-378-4100
Online complaint form
ContractorsOregon Construction Contractors BoardContractor's license verification, complaint reporting, report unlicensed contractors, or illegal building, lead paint renovation and Hazards, & buyer beware listing.Licensing and General:  503-378-4621 Enforcement and Investigations:  503-934-2246 Online license search
Online reporting
ContractorsOregon Department of Consumer and Business ServicesOnline complaints, licensing, insurance, financial projects, return to work programs, building code and permit information.General: 503-378-4100
Online complaint form
ContractorsOregon requires the licensure of commercial & residential contractors.   
Crisis CounselingOregon Crisis Hotlines Listing24-hour and toll-free suicide prevention service available to all those in suicidal crisis who are seeking help.Emergency: 911
800-784-2433
Local office directory
Crisis CounselingMultnomah County Crisis Assessment and Treatment Center (CATC)The Mental Health Call Center  will determine whether an individual needs the services of the Crisis Assessment and Treatment Center or would benefit from another type of service.  A mental health crisis usually means that the symptoms of a person’s illness have gotten significantly worse, and stabilization is needed.Emergency: 911
Mental Health Call Center:
503-988-4888
800-716-9769
Relay 711
Disaster Specific InformationTBD  
Disaster Unemployment Oregon Employment DepartmentWhen Disaster Unemployment Assistance is activated, the agency will provide disaster information.  This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.877-345-3484
Essential NeedsOregon Department of Human Services: Food Benefits and SNAPSNAP offers food benefits to eligible, low income individuals and families. Assistance in filing an application, eligibility requirements, Oregon Trail Electronic Benefits (EBT), & other food resources.  Online directory of local Self-Sufficiency office locations by county.503-945-5600
TTY: 503-945-6214
Online directory 
Essential NeedsOregon Health Authority: Womens, Infants and Children (WIC) Program Nutrition evaluation and monthly vouchers to receive free supplemental, highly nutritious foods such as cereal, cheese, milk, eggs, peanut butter and dried beans.  Online directory of local WIC clinics or authorized stores.971-673-0040 211 
Essential NeedsOregon Coast Community Action Program Referrals to organizations providing emergency food, rental, and utility assistance.Coos County Main:  541-435-7080
Curry County:
541-469-3155
Online contact forms
Essential NeedsOregon Food Bank Feeding America Oregon locator, use  "Find Help" to access locations for free groceries, free meals, free produce, and other programs.503-282-0555
800-777-7427
Essential NeedsOregon Helps: 211Prescreens for eligibility for programs, provides referrals to organizations providing emergency food, clothing, shelter, medical, crisis counseling, rental, and utility assistance.211  Online Prescreening
Essential Needs211 Community Resource Directory for Oregon and Southwest WashingtonOnline search tool to locate referrals to organizations providing emergency food, clothing, shelter, medical, crisis counseling, rental, and utility assistance.211
866-698-6155 Text zip code to 898211
Online directory
Family and Protective ServicesOregon Department of Human Services: Child Protective ServicesIndividuals concerned with children at risk for abuse and neglect.  Online directory of local county offices of the Department of Human Services, & resources for child welfare.Emergency: 911 Hotline: 855-503-7233  Online DHS directory by county 
Family and Protective ServicesOregon Department of Human Services: Adult Protective ServicesIndividuals concerned with possible elder abuse, neglect, or exploitation. information for types and warning signs of adult abuse, community outreach and education, resources, online licensed long term care facility complaint database.  Online directory of local county offices of the Department of Human Services, Community Developmental Disabilities programs, Emergency: 911
Hotline: 855-503-7233
Long Term Care Complaint:  844-503-4773
Online directories
Financial AssistanceOregon Department of Human Services:  Assistance ServicesInformation on filing for state financial assistance, food and case assistance, Temporary Assistance for Needy Families (TANF), child care assistance, refugee services, and other public programs.  Online directory of local Self-Sufficiency office locations by county.503-945-5600
Online directory 
Health Care ServicesOregon Health Authority: Oregon Health Plan (OHP)State assisted health insurance program for low income families, children, pregnant women, single adults, seniors, etc.800-699-9075
Housing InformationOregon Housing AuthoritiesOnline directory  for various housing assistance programs designed for lower income individuals and emergency housing assistance.Online county directory
InsuranceOregon Department of Financial Regulation: Insurance for ConsumersInsurance information for health, life, auto, and home, licensing verification, public records,  and online complaint filing.888-877-4894
Legal ServicesOregon State Bar: Lawyer ReferralInformation and referrals to attorneys providing legal services to individuals affected by a disaster.  Registration forms available for Lawyer Referral Service, Modest Means Program, Military Assistance Panel and Problem Solvers.503-431-6408
800-452-8260 Ext 408
Roadside Assistance &  Road ConditionsOregon Department of Transportation: 511 TripCheckRecorded road condition information.  Website offers  Road Conditions map, alerts, travel center information including rest areas, horse areas, RV Sanitary dump stations, transit information, or access on TripCheck Mobile.511
800-977-6368 within Oregon
503-588-2941 outside of Oregon
Tax AssistanceOregon Department of Revenue: IndividualsState tax information assistance, forms and publications, filing options, payment options, refund status.503-378-4988
800-356-4222
Regional office listing
Veterans ServicesOregon Department of Veterans' Affairs Information regarding veteran benefits including pensions, medical care, home loans, burial, and life insurance.  Online County Veterans Service Office locator.503-373-2085
800-692-9666
Vital StatisticsOregon Driver and Motor Vehicle ServicesDuplicate drivers licenses, auto titles & registrations. Online services available.Salem:
503-945-5000
Bend: 541-388-6322
Medford: 541-776-6025
Roseburg: 541-440-3395
Eugene: 541-686-7855
Vital StatisticsOregon Public Health Division:  Vital Records and CertificatesReplacement birth/death/marriage certificates and other vital document services.Order Hotline: 888-896-4988
General:  971-673-1190
Vital StatisticsVitalChek: On-line ordersReplacement birth/death/marriage certificates and other vital document services.888-896-4988
VolunteerVOLUNTEERS SHOULD NOT SELF-DEPLOY  

Referrals Last Updated: April 2021

Last updated September 18, 2021