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New Mexico State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

New Mexico State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilityDirectory of Centers for Independent Living (New Mexico)Directory of of Centers for Independent Living and Associations - Select state to see available centers.  The centers can assist with advocacy, counseling, transitions, research and referrals.Alburquerque: 505-266-5022
800-260-5022
Online directory for local offices
Access and Functional Needs and DisabilityDisability Rights New MexicoDisability Rights New Mexico – DRNM -  is a private, non-profit organization whose mission is to protect, promote and expand the rights of persons with disabilities. We are the designated protection and advocacy program for New Mexico, and as such we have authority under federal law to pursue legal, administrative and other remedies on behalf of persons with disabilities.Statewide:  800-432-4682
Albuquerque: 505-256-3100
Las Cruces: 575-541-1305
Aging ServicesAging and Long Term Services National Helpline  to  help callers understand their Medicare benefits, find the right coverage, and understand how any existing coverage works with Medicare, Live chat available. 505-476-4799
800-432-2080
Live online chat
Agricultural AidNew Mexico Department of AgricultureResources for agricultural programs, agricultural security, licensing and registration, pesticides, permits, Veterinary Diagnostic Services, carcass disposal.575-646-3007
Agricultural AidNew Mexico Farm Service AgencyUSDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.505-761-4900
800-410-2067
Agricultural AidNew Mexico USDAUSDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. 505-761-4950
Agricultural AidNew Mexico State University: College of Agriculture, Consumer, and Environmental SciencesCooperative Extension and Outreach programs.  Emergency Preparedness, response, food safetyCooperative Extension Service:           575-646-3015
Animals/PetsAnimal Protection of New MexicoPet disaster planning, animal resources, advocacy and education.  Donation and volunteer opportunities available.  Online directory of program email contacts available.Directory of email contacts
505-265-2322
Consumer ServicesNew Mexico Attorney GeneralInformation on scams, fraud, identity theft, consumer protection, how to get help, consumer complaints.  Online complaint submission available.Statewide: 844-255-9210     Santa Fe Office: 505-490-4060
Albuquerque: 505-717-3500
Las Cruces:  575-339-1120
ContractorsNew Mexico Regulation and Licensing DepartmentContractor's license verification and consumer complaints services.  Online license search available.505-476-4500
Crisis CounselingNew Mexico Crisis and AccessTrained crisis counselors handles any kind of emotional crisis, mental health or substance use concern 24/7. Supports Crisis and Access Line and Peer to Peer Warmline. Emergency:  911
Crisis & Access Line:
855-662-7474
Peer to Peer Warmline:
855-466-7100
TTY: 855-227-5485
Disaster Specific  InformationTBD  
Disaster Unemployment AssistanceNew Mexico Workforce SolutionsWhen Disaster Unemployment Assistance is activated, the agency will provide disaster information.  This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.877-664-6984
EnvironmentNew Mexico Environmental Protection Agency (EPA) National Response CenterEPA Regional information is available in addition to the National Response Center Hotline.800-887-6063
Essential NeedsNew Mexico Human ServicesPublic Benefits and assistance programs including food benefits, health coverage, income support, & child support.  Online directory and email contacts available.Main: 505-827-7750
TTY:  855-227-5485
Essential NeedsUnited Way of Central New MexicoReferrals to health and human services, government agencies, and community based organizations.  Online searchable database of resources.  Online brochure of resources including shelters, rent assistance, food pantries and more.  211
505-247-3671
Essential NeedsUnited Way: 2-1-1 of Northern New MexicoOnline searchable database of resources.  Serving Los Alamos, Mora, Rio Arriba, Santa Fe, San Miguel, and Taos Counties.211
505-662-6211
855-662-6211
Family & Protective ServicesNew Mexico Children, Youth and Families DepartmentIndividuals concerned with children at risk for abuse and neglect. Crisis intervention, information, literature, and referrals to  emergency, social service, and support resources.  Emergency:  911
855-333-7233
Family & Protective ServicesAdult Protective ServicesIndividuals concerned with possible elder abuse, neglect, or exploitation.  Crisis intervention, information, literature, and referrals to  emergency, social service, and support resources.  Emergency:  911
866-654-3219
Health Care ServicesNew Mexico Department of HealthHealth services including vital records, developmental disabilities support, immunization programs, medical access and more.Online directory
Health Care ServicesIndian Health ServicesProvision of health services to 27 distinctly different tribal groups. The Area serves 20 Pueblos, two Apache bands, three Navajo Chapters, and two Ute tribes across four Southwest states. Additionally, numerous tribal members from throughout the United States who live, work, or go to school in the urban centers of the Albuquerque Area are provided services in health facilities operated by the Indian Health Service.505-256-6800
HousingNew Mexico Mortgage Finance AuthorityProvides financing to make affordable housing and other related services available to low- and moderate-income New Mexicans505-843-6880
800-444-6880
711 Relay
HousingHUD New MexicoInformation about HUD programs, housing counselors available in New Mexico, and resources for housing. 505-346-6463
Identity TheftNew Mexico Attorney GeneralInformation on scams, fraud, identity theft, consumer protection, how to get help, consumer complaints.  Online complaint submission available.Statewide: 844-255-9210     Santa Fe Office: 505-490-4060
Albuquerque: 505-717-3500
Las Cruces:  575-339-1120
InsuranceOSI Superintendent of Insurance New MexicoConsumer assistance, health insurance tools, insurance fraud,  online complaint filing, online license search.855-427-5674
InsuranceNew Mexico Human ServicesPublic Benefits and assistance programs including food benefits, health coverage, income support, & child support.  Online directory and email contacts available.800-283-4465
TTY:  855-227-5485
Legal ServicesState Bar of New Mexico: PublicPublic resources for low income residents, elderly, online lawyer search, workshops, and lawyer disputes.505-797-6000
800-876-6227
Legal ServicesNew Mexico Legal AidLearn more about your legal issue, your rights, and where to find services near you.866-416-1922
833-545-4357
Roadside Assistance New Mexico RoadsNew Mexico online traffic map, road conditions, construction, traffic, weather, & rest areas.511
505-795-1401
800-432-4269
Tax PreparationNew Mexico Taxation and RevenueOnline services, filing taxes, property tax, personal income, tax credit.  Online directory of district offices.505-827-0700
Veterans ServicesNew Mexico Department of Veterans ServicesOnline services, benefit information, education, healthcare, and online locator for field offices.505-383-2400
Vital StatisticsNew Mexico Motor Vehicle Division Online services, replacement documents, vehicle titles, vehicle registration, identification and driver's licenses and address changes.888-683-4636
Vital StatisticsNew Mexico Department of Health: Vital RecordsReplacement vital records such as birth and death certificates.505-827-0121
866-534-0051
VolunteerNew Mexico Volunteer ConnectionUnited Way volunteer connection, online search for opportunities to volunteer, donate, and provide pro-bono services505-401-7444
VolunteerVOLUNTEERS SHOULD NOT SELF-DEPLOY  

Referrals Last Updated: April 2021

Last updated September 18, 2021