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Maryland State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

Maryland State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilitiesMaryland Department of Health: Developmental Disabilities People with developmental disabilities have the right to direct their lives and services. The DDA partners with people with developmental disabilities to provide support and resources to live fulfilling lives. The DDA is the primary State agency that funds community-based services and supports for people with developmental disabilities.844-253-8694
Access and Functional Needs and DisabilitiesMaryland Governor's Office of the Deaf and Hard of HearingThe Governor’s Office of the Deaf and Hard of Hearing  promotes the general welfare of deaf and hard of hearing individuals in Maryland by addressing policy gaps, providing expertise related to Deaf and hard of hearing issues, and facilitating the ability to access resources and services.443-453-5761
Aging ServicesMaryland Department of AgingThe Maryland Department of Aging helps establish Maryland as an attractive location for all older adults through vibrant communities and supportive services that offer the opportunity to live healthy and meaningful lives.410-767-1100
Online Maryland Access Point (MAP)
Agricultural AidUSDA Farm Service Agency MarylandThe Farm Service Agency (FSA) administers and manages farm commodity, credit, conservation, disaster, and loan programs as laid out by Congress through a network of federal, state and county offices.443-482-2760
Online directory of county offices
Agricultural AidUSDA Rural Development MarylandUSDA offers loans, grants and loan guarantees to support economic development and essential services such as housing, health care, first responder services and equipment, and water, electric and communications infrastructure.302-857-3580&
TTY 302-857-3585
Online services available
Animals/PetsMaryland Pet DirectoryWelcome to MarylandPet.com, an online pet resources guide which is dedicated to saving the lives of unwanted animals and pets in Maryland, DC and adjacent middle atlantic states.Online Directory
Consumer ServicesMaryland Office of the Attorney GeneralThe Consumer Protection Division provides a mediation and arbitration service to consumers to help resolve complaints against businesses and health insurance carriers; registers health clubs and new home builders; and produces a wide array of consumer education materials.Consumer Hotline
410-528-8662
Spanish: 410-230-1712
Toll free: 888-743-0023             Online complaint form               
ContractorsMaryland Department of Labor, Licensing and RegulationThe Maryland Department of Labor, Licensing and Regulation (DLLR) is committed to safeguarding and protecting Marylanders. Online search to find licensed contractors, complaints, and contractor information.410-230-6220
Online Licensing search
ContractorsA Construction License is required for work on or in any structure which requires use of paint, stone, brick, mortar, wood, cement, structural iron or steel, sheet iron, galvanized iron, metallic piping, tin, lead, electric wiring or other metal, or any other building material; or paving or curbing on sidewalks or streets; or excavating.  
Crisis CounselingMaryland Crisis Connect - Suicide HotlineComprehensive, decentralized hotline network. A caller in Maryland simple dials the toll-free number and accesses a hotline center in their region.  Crisis counseling, mental health services, substance use, or any crisis that affects you.800-422-0009
Online chat available
Emergency: 911
Crisis CounselingBaltimore Crisis ResponseBaltimore Crisis Response, Inc. (BCRI) serves Baltimore as the city’s first and only comprehensive crisis service, providing a telephone crisis hotline, mobile crisis teams, medical detoxification, in-house and community case management, crisis residential alternatives, in-home support and critical incident response teams, along with community and police education services.410-433-5175
Relay 7-1-1
Emergency: 911
Crisis CounselingGrassroots Crisis InterventionIndividuals and families in need of immediate assistance with a personal, mental health, family, or shelter crisis.410-531-6006
Emergency: 911
Crisis CounselingMental Health Assoc of Frederick CountyEduation, advocacy, empowerment for children/adolescents, adults, and families  Counseling, Court Appointed Special Advocates, Behavioral health,  Telephone Reassurance for seniors, suicide survivor support group, parent coaches & "Healthy Families Frederick".301-663-0011
Emergency: 911
Crisis CounselingCalvert County Health Department: Crisis Intervention CenterEliminate Family Violence and Sexual Violence in Calvert County.  counseling, advocacy, sheltering, increasing community awareness and changing social attitudes. Local: 410-535-5400
DC: 301-855-1353
Baltimore: 410-269-1051
Crisis Helpline: 410-535-1121 or 301-855-1075
Teen Helpline: 410-257-2216
Emergency: 911
Crisis CounselingFamily Crisis CenterCounseling, education and support services to men, women and children.Hotline: 301-731-1203
Main: 301-779-2100
Emergency: 911
Crisis CounselingEvery Mind- Montgomery CountyCommunity education, advocacy, and direct services which empower children, teens, families, older adults and the entire community to reach optimal mental wellness. Hotline: 301-738-2255
Main: 301-424-0656
Emergency: 911
Crisis CounselingDisaster Distress HelplineSAMHSA Disaster Distress Helpline provides 24/7, 365 day a year crisis counseling and support to people experiencing emotional distress related to natural or human caused disasters. 800-985-5990
Text TalkWithUs to 66746
TTY: 800-846-8517
Crisis CounselingSante Groupcomprehensive array of crisis, behavioral health, trauma, and recovery services, mental health related services & include individual counseling to clients whose issues may be related to sexual abuse, trauma, grief, and other sensitive concerns. Group counseling will cover substance related areas. Baltimore: 410-931-2214
Eastern Shore: 888-407-8018
Prince George: 301-429-2185
Emergency: 911
Disaster Specific  Information  
Disaster Unemployment AssistanceMaryland Department of Labor, Licensing and Regulation/Claim Center Unemployment InsuranceWhen Disaster Unemployment Assistance is activated, the agency will provide disaster information.  This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.410-949-0022
800-827-4839
Online Office Directory
Online claim 
Essential NeedsMaryland Food Bank-BaltimoreThe Maryland Food Bank distributes food to every county in Maryland, with the exception of Prince George’s and Montgomery counties, which receive assistance from the Capital Area Food Bank. 410-737-8282
Online Search
Essential NeedsMaryland Food Bank-Eastern ShoreThe Maryland Food Bank – Eastern Shore Branch distributes food to eight counties: Caroline, Dorchester, Kent, Queen Anne’s, Somerset, Talbot, Wicomico, and Worcester. 410-737-8282
Online search
Essential NeedsMaryland Department of Human Resources/Food Supplement ProgramThe Supplemental Nutrition Assistance Program (SNAP), called the Food Supplement Program (FSP) in Maryland, formerly known as Food Stamps, helps low-income households buy the food they need for good health. 800-332-6347
TTY: 900-735-2258                Online office directory
Essential NeedsMaryland Department of Human Resources/Office of Home Energy ProgramsThe Office of Home Energy Programs (OHEP) provides bill assistance to low-income households in the State of Maryland to make their energy costs more affordable and to help with the prevention of loss and the restoration of home energy service.800-332-6347
TTY: 800-735-2258                     Online application
Online contact form                 
Family & Protective ServicesMaryland Department of Human Resources/Child Protective ServicesIndividuals concerned with children at risk for abuse and neglect.  All Maryland citizens should report suspected abuse or neglect to the local department of social services or to a local law enforcement agency. Emergency: 911
410-767-7112
Online office directory
Family & Protective ServicesMaryland Department of Human Resources: Adult Protective ServicesIndividuals concerned with children at risk for abuse and neglect.  All suspected cases of Adult Abuse and Neglect should be reported to your local department of social services office.Emergency: 911
Hotline: 800-917-7383
Main: 800-332-6347
Online office directory
HousingSocial Serve-Rental Properties-MarylandSocialserve.com provides a fully-staffed, toll-free English/Spanish call center that helps landlords list and helps tenants search for properties while monitoring the availability and accuracy of listings877-428-8844
704-334-8722
711 Relay
Online search
HousingUSDA Rural Development-Marylandloans, grants and loan guarantees to support economic development and essential services such as housing, health care, first responder services and equipment, and water, electric and communications infrastructure.302-857-3580
TTY 302-857-3585
Online services
Online State Office Directory
Legal ServicesProBono Legal Resource Center of MarylandConnect volunteer lawyers to economically disadvantaged individuals, non-profit legal services providers, and communities for free legal counsel and representation.To request a consult:                  443-703-3052
Main: 410-837-9379
Legal ServicesMaryland Volunteer Lawyer Service IntakeEligible clients are matched with a volunteer lawyer who has the skill and expertise to provide quality legal representation.410-547-6537
800-510-0050
Online intake form
Legal ServicesMaryland Legal AidMaryland Legal Aid is a private, non-profit law firm providing free legal services to low-income people statewide. We serve Baltimore City and Maryland’s 23 counties from 12 offices and 3 District Court Self-Help Centers. Online intake form
Online office directory
Roadside Assistance Maryland Department of Transportation:  Coordinated Highways Action Response Team/Road ConditionsMaryland Department of Transportation provides general traveler information, traffic alerts, lane closures, route restrictions, & severe weather information.410-582-5605
Tax PreparationComptroller of Maryland: Taxpayer and Citizen Assistance Customer service to taxpayers and other constituent groups by assisting and providing detailed information regarding taxes and other agency-related matters.800-638-2937
410-260-7980
Veterans ServicesMaryland Department of Veterans AffairsLocations of Veterans Affairs facilities, housing services, health and wellness, jobs & training.410-260-3838
Vital StatisticsMaryland Department of Transportation: Motor Vehicle AdministrationVehicle services:  Duplicate registration, duplicate title.                     Drivers services:  Driving record, Drivers license & ID Card              Other services:   Change of address, transaction status, Salvage certificate, boat registration renewalOnline office directory
Online Services
VolunteerVOLUNTEERS SHOULD NOT SELF-DEPLOY  

Referrals Last Updated: April 2021

Last updated September 18, 2021