U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov

A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS

A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites..

Louisiana State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

Louisiana State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilitiesGovernor's Office of Disability AffairsResolution of state disabilities issues and provide education, communication, and networking services concerning disability issues and needs for all Louisiana citizens.225-219-7550
844-860-1413
Access and Functional Needs and DisabilitiesLouisiana Department of Health:  Developmental DisabilitiesInformation on state and public resources for citizens with developmental disabilities. Services such as Early Steps, Flexible Family Funds, Freedom of Choice Survivors, Home and Community-Based Services, Individual and Family Support, "My Place Louisiana" Resource Centers,  Support Coordination, and  Tiered Waiver System.  Online Services Directory available to locate local offices.225-342-0095
866-783-5553
Access and Functional Needs and DisabilitiesLouisiana Commission for the DeafAccessibility services for persons whom are deaf, deaf-blind, or have hearing loss or speech impairment to gain equal access to any public or private service.  Services include counseling, training, communications devices, and interpreter services.  Online director for LCD Regional Service Centers. Louisiana Relay Service:
TDD: 800-846-5277
VOICE:800-947-5277 
Aging ServicesLouisiana Office of Aging & Adult ServicesThis service links those who need assistance with state and local area agencies on aging and community-based organization. Online directory of Aging and Adult Services Regional Offices, Medicaid Provider Locator Tool, and online "Apply for Services" form.866-758-5035
Aging ServicesLouisiana Department of Health:  For Long-Term CareMedicaid administers several programs that provide various specialized health care coverage services for elderly residents or people with developmental disabilities who need long-term care.Louisiana Medicaid Customer Service Hotline:
888-342-6207
Agricultural AidLouisiana Farm Service AgencyUSDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.  Online locator for county offices.318-473-7721
Agricultural AidLouisiana USDA Rural Development USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. Single Family Housing:
318-473-7630
General:  318-473-7920
866-481-9571
Animals/PetsLouisiana Department of Agriculture and ForestryInformation on emergency animal healthcare and sheltering services.  ESF 11Hotline: 855-452-5323
General:  225-922-1234
866-927-2476
Consumer ServicesLouisiana Office of the Attorney: Public ProtectionInformation on price gouging, fraud, fair housing, and consumer complaint services.225-326-6465
800-351-4889
ContractorsLouisiana:  Licensing Board for ContractorsContractor's license verification and consumer complaints services.  Online contractor search225-765-2301
ContractorsLouisiana Office of the Attorney: Public ProtectionInformation on price gouging, fraud, fair housing, and consumer complaint services.225-326-6465
800-351-4889
ContractorsLouisiana requires licensing for general contractors. Licensure is also required for plumbing & asbestos trades.  
Crisis CounselingUnited Way 211: Via Link VIA LINK is the agency in Southeast Louisiana which provides this service. Our contact center counselors are available 24 hours a day to provide crisis counseling and information and referrals to programs which can help with needs such as food, shelter, medical care, financial assistance, mental health services, substance abuse treatment, senior services, childcare and moreEmergency: 911
211
or 800-749-2673
Online Chat available
Text available
Disaster Specific  Information   
Disaster Unemployment AssistanceLouisiana Department of Labor: Workforce CommisionWhen Disaster Unemployment Assistance is activated, the agency will provide disaster information.  This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.866-783-5567 
EnvironmentLouisiana Department of Environmental QualityOnline incident reporting, online compliant, news, and programs.866-896-LDEQ (5337)
Essential NeedsLouisiana Department of Children & Family Services: Family SupportAssistance in filing an application for food stamps, Medicaid, and state financial assistance. 888-524-3578
Essential NeedsLouisiana Community and Preventive Health: Womens, Infants & Children Program (WIC)Nutrition evaluation and monthly vouchers to receive free supplemental, highly nutritious foods such as cereal, cheese, milk, eggs, peanut butter and dried beans.800-251-BABY (2229)
Essential NeedsFood Bank of Northwest Louisiana Referrals to organizations providing emergency food assistance.  Serves Caddo, Bossier, Webster, Claiborne, Bienville, De Soto, Red River, Sabine Parishes.318-675-2400
Essential NeedsFood Bank of Central LouisianaReferrals to organizations providing emergency food assistance.  Serves Natchitoches, Winn, La Salle, Catahoula, Concordia, Grant, Vernon, Rapides, Avoyelles, Allen Parishes.318-445-2773
Essential NeedsFood Bank of Northeast Louisiana Referrals to organizations providing emergency food assistance.  Serves Union, Lincoln, Morehouse, West Carroll, East Carroll, Ouachita, Richland, Madison, Caldwell, Franklin, Tensas, Jackson parishes.318-322-3567
Essential NeedsGreater Baton Rouge Food BankReferrals to organizations providing emergency food assistance.   Serves West Feliciana, East Feliciana, St. Helena, Livingston, Ascension, St. James, Assumption, Iberville, Pointe Coupee, West Baton Rouge, East Baton Rouge Parishes.225-359-9940
Essential NeedsSecond Harvest Food Bank: Feeding South LouisianaReferrals to organizations providing emergency food assistance. Serving Beauregard, Evangeline, St. Landry, Calcasieu, Jefferson Davis, Acadia, Lafayette, St. Martin, Vermilion, Iberia, Terrebonne, St. Charles, Jefferson, Lafourche, Plaquemines, St. Bernard, Orleans, St. Tammany,Cameron, St. Mary, St. John the Baptist, Tangipahoa, Washington Parishes.504-734-1322
Essential NeedsLouisiana United Way 211 - Information & Referrals HelplineReferrals to organizations providing emergency food, clothing, shelter, crisis counseling, rental, and utility assistance.  Online locator:  "Find your LA 2-1-1 Provider Today".211
Family & Protective ServicesDepartment of Children and Family Services: Child WelfareIndividuals concerned with children at risk for abuse and neglect. Emergency:  911
855-452-5437
Family & Protective ServicesAging and Adult Services:  Adult Protective ServicesIndividuals concerned with possible elder abuse, neglect, or exploitation.Emergency: 911
800-898-4910
Financial AssistanceLouisiana Department of Children and Family Services: Temporary Assistance The Family Independence Temporary Assistance Program (FITAP) provides cash assistance to families with children when the financial resources of the family are insufficient to meet subsistence needs.888-524-3578
FraudLouisiana Attorney General: Public ProtectionAccepts complaints from consumers about unfair practices and offers a voluntary mediation process to consumers and businesses to improve communication between the parties and assist in resolving disputes.  Elder Fraud Prevention, Landlord/Tenant laws, Service Members and Veterans, contractors, charities, Fair Housing and Disaster Fraud Prevention.225-326-6438
877-297-0995
 
Health Care ServicesLouisiana Department of Health: Medicaid Medicaid self service portal, apply for health coverage, renew, and report changes. Online directory of regional Medicaid offices.888-342-6207
TTY: 800-220-5404
Live Chat available
Health Care ServicesLouisiana Department of Health: LA CHIP ProgramThe Louisiana Children’s Health Insurance Program (LaCHIP) provides health coverage to uninsured children up to age 19. It is a no-cost health program that pays for hospital care, doctor visits, prescription drugs, shots and more.877-252-2447
TTY: 800-220-5404
Live chat available
HousingSocial Serve.com - Housing Resource HelplineSocialserve.com is a non-profit organization that assist tenants and agencies in finding affordable housing for callers free of charge. Using a toll-free number, callers work with trained, bilingual call center specialists to find available housing. 877-428-8844
HousingLouisiana HUD - Public & Indian Housing Resource CenterInformation about home ownership, rental help, avoid foreclosure, talk to a housing counselor, online HUD Resource Locator, and online local office directory.FHA Resource Center:
800-225-5342
Public & Indian Housing Information: 800-955-2232
HousingLouisiana USDA Rural Development - Single Family Home DivisionUSDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. 318-473-7630
InsuranceLouisiana Department of InsuranceGeneral Consumer information,  insurance, complaints, and consumer updates.   Online services available.225-342-5900
800-259-5300
800-259-5301
Online complaint form
 
Legal ServicesLouisiana State Bar AssociationPublic Resources, Information and referrals to attorneys providing legal services to individuals affected by a disaster, lawyer complaints, and legal information.504-566-1600
800-421-5722
Legal ServicesArcadian Legal ServicesInformation and referrals to attorneys providing free and reduced fee legal services to individuals affected by a disaster.  Online screening800-256-1175
 
Roadside Assistance Louisiana Department of Transportation & Development: 511 Traveler InformationTraffic information, online traffic map, road reports, construction, weather warnings.  Smartphone application available.  511
888-762-3511
Roadside Assistance Louisiana State Police: Emergency InformationReporting road conditions, hazardous material incidents,  state emergencies.Report Road Emergencies:
*577 on cell
Hazmat: 877-925-6595
Tax PreparationLouisiana Department of RevenueState tax information assistance for individuals and businesses.855-307-3893
Veterans ServicesLouisiana Department of Veteran AffairsInformation regarding veteran benefits including pensions, medical care, home loans, burial, and life insurance.  Online office locator available.225-219-5000
Online local office locator
Vital StatisticsLouisiana Office of Motor VehiclesDriver Services, Vehicle Services, Duplicate drivers licenses, vehicle registrations, and titles.  Online office locator availableOnline offfice locator
Vital StatisticsLouisiana Department of Health: State Registrar and Vital RecordsReplacement birth/death/marriage certificates and other vital document services.225-342-9500
VolunteerVOLUNTEERS SHOULD NOT SELF-DEPLOY  

Referrals Last Updated: April 2021

Last updated September 18, 2021