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Hurricane Maria

This is the main page for up-to-date resources and information on the federal response to Hurricane Maria.

Follow the direction of state, local, and tribal officials. (Español)

 

Events & Deadlines

Puerto Rico

  • Deadlines

    • August 30, 2018 - Transitional Sheltering Assistance program deadline for eligible Hurricane Irma and María survivors.

    • August 30, 2018 - Transportation Assistance program deadline for eligible Hurricane Irma and Maria survivors on the U.S. mainland.

  • Events
    • August 13-18, 2018 - Get Home Repair Advice in Caguas, Ponce, San Juan, and Vega Alta.

      • Kmart
        Las Catalinas Mall
        400 Suite 50
        Caguas, PR 00726
        Monday - Friday, 7 a.m. to 5:30 p.m.
        Saturday, 7 a.m. to 1 p.m.

      • Sears
        2150 Ponce Bypass Suite 135
        Ponce, PR 00716
        Monday - Friday,9 a.m. to 7:30 p.m.
        Saturday,9 a.m. to3 p.m.

      • Kmart
        The Outlets at Montehiedra
        9410 Los Romero Avenue
        San Juan, PR 00926
        Monday - Friday, 7 a.m. to 5:30 p.m.
        Saturday, 7 a.m. to 1 p.m.

      • Kmart
        Centro Gran Caribe Mall
        Carr 2, Estatal
        Vega Alta, PR 00692
        Monday - Friday, 7 a.m. to 5:30 p.m.
        Saturday, 7 a.m. to 1 p.m.

US Virgin Islands

  • Deadlines

    • August 15, 2018 - Emergency Prescription Assistance Program ends. For more information, call (855) 793-7470.

Federal Response Updates

All figures as of August 13, 2018

We update these figures weekly, Monday through Friday; for the most current progress of recovery related to a number of critical sectors in Puerto Rico, please visit the Government of Puerto Rico's website: www.status.pr

By the Numbers

Graphic that present the numbers of the Puerto Rico Hurricane Irma and María.

 

Puerto Rico Rebuilding

Graphic created to present the Puerto Rico Rebuilding from hurricane Irma and María.

Federal Housing Snapshot

Graphic created to present the Federal Housing Snapshot.

Commodity Distribution

Graphic created to present the 2018 Hurricane Season Commodity Stock.

  • FEMA, working in coordination with federal partners, provided more than63.83 million meals and74.88 million liters of water to Puerto Rico and U.S. Virgin Islands, as of July 30, 2018.

* Data source: www.status.pr

To see more photos of the federal response to Hurricane Maria, visit the following collections from our federal partners:

Construction Techniques to Minimize Damage

FEMA has prepared six Recovery Advisories in English and Spanish to describe mitigation measures that can be taken to minimize building damage.

A Mitigation Assessment Team was deployed to Puerto Rico in response to Hurricane Maria to evaluate the performance of buildings and infrastructure. Recovery Advisories are based on these field observations and provide information to assist with rebuilding decisions in the aftermath of the 2017 hurricanes as well as any future floodingor high wind events. This guidance is intended for homeowners, designers, building owners and officials, architects, engineers, and contractors; however, can provide helpful information for other stakeholders as well.

For more information visit the following links:
U.S. Virgin Islands

Puerto Rico

Safety Tips

Safety Tips During Power RestorationAvoid power lines and wires that are sparking, even if you are in a vehicle.If you see sparking wires, call 911.Keep children away from electrical equipment and power lines.Do use a power inlet box and transfer switch to connect to your home wiring.Do use extension cords to connect electrical devices directly to your generator.Do not connect your generator directly to your home’s wiring.Do not plug your generator into a regular household outlet or socket.If you see utility trucks in your neighborhood, turn off your generator to keep technicians safe while they work.

Hurricane Preparedness

Regardless of when they form and the geographic location they hit, hurricanes leave a path of destruction for everyone to repair. In situations like these, the only thing we can do is make sure we prepare for the hurricanebefore it arrives.

Evacuation Tips

 Check with neighbors who may need a ride. Take your pets with you. Bring essential supplies like water, food, medications.

Helping Children Cope

To talk to a professional who can help you cope with emotional distress from the storm: Call the @disasterdistressline at (800) 985-5990 crisis support services are available 24/7.

Children may cope more effectively with a disaster when they feel they understand what is happening and what they can do to help protect themselves, their family, and friends. Here’s how you can help them cope and a Fact Sheet:

  • Talk about the concerns about the storm with your children. To not talk about it makes it even more threatening in your children's mind. Start by asking what your children have already heard and what understanding they have. As your children explain, listen for misinformation, misconceptions, and underlying fears or concerns, and then address these.
  • Explain - as simply and directly as possible - what is happening or likely to happen. The amount of information that will be helpful to children depends on their age and developmental level, as well as their coping style. For example, older children generally want and will benefit from more detailed information than younger children. Because every child is different, take cues from your own children as to how much information to provide.
  • Encourage your children to ask questions, and answer those questions directly. Like adults, children are better able to cope with a crisis if they feel they understand it. Question-and-answer exchanges help to ensure ongoing support as your children begin to understand the crisis and the response to it.
  • Limit television viewing of disasters and other crisis events, especially for younger children. Consider coverage on all media, including the internet and social media. When older children watch television, try to watch with them and use the opportunity to discuss what is being seen and how it makes you and your children feel.
  • Reassure children of the steps that are being taken to keep them safe. Disasters and other crises remind us that we are never completely safe from harm. Now more than ever it is important to reassure children that, in reality, they should feel safe in their schools, homes, and communities.
  • Consider sharing your feelings about a crisis with your children. This is an opportunity for you to role model how to cope and how to plan for the future. Before you reach out, however, be sure that you are able to express a positive or hopeful plan.
  • Help your children to identify concrete actions they can take to help those affected by recent events. Rather than focus on what could have been done to prevent a disaster or other crisis, concentrate on what can be done now to help those affected by the event.
  • Play games and do activities together to create meaningful dialogue and offer a distraction.
  • If you have concerns about your children's behavior, contact your children's pediatrician, other primary care provider, or a qualified mental health professional.

Disaster Fraud & Price Gouging

After a disaster scam artists, identity thieves and other criminals may attempt to prey on vulnerable survivors. The most common post-disaster fraud practices include phony housing inspectors, fraudulent building contractors, bogus pleas for disaster donations and fake offers of state or federal aid.

  • If you have any concerns about individuals representing themselves as FEMA or would like to report fraud, please contact the National Center for Disaster Fraud at (866) 720-5721 or via email at disaster@leo.gov.

Dealing with Contractors:

Survivors should take steps to protect themselves and avoid fraud when hiring contractors to clean property, remove debris or make repairs.

Simple rules to avoid becoming a victim of fraud:

  • Only use contractors licensed by your state
  • Get a written estimate and get more than one estimate
  • Demand and check references
  • Ask for proof of insurance
    • i.e., liability and Workmen's Compensation
  • Insist on a written contract and refuse to sign a contract with blank spaces
  • Get any guarantees in writing
  • Make final payments only after the work is completed
  • Pay by check.

The best way to avoid fraud is to arm yourself against it by having a checklist to remind you of what you need to demand when hiring a contractor.

Contact Us

 Visit disasterassistance.gov to update and track your application. Make changes in person at a disaster recovery center. Find one near you at fema.gov/DRC. Give us a call at 800-621-3362 (711 or Video Relay Service available) or 800-462-7585 (TTY). You can also check your local post office for your FEMA letter. They may be holding your mail until all delivery services are available.

If you haven’t heard from us after applying for assistance, you may need to update your contact information. If you changed your address or phone, even temporarily, be sure to let us know. Here is how:

FEMA Helpline

Contact the FEMA Helpline if you have questions about:

  • The help offered by FEMA.
  • How to apply for assistance.
  • Information in your account.

Call 7 a.m. to 11 p.m.ET, 7 days a week:

Or write to:

FEMA
P.O. Box 10055
Hyattsville, MD 20782-8055

FEMA Disaster Recovery Centers

FEMA Disaster Recovery Centers (DRCs) are accessible meeting places set up after a disaster. There you can learn about FEMA or other assistance programs. You may also ask questions about your case or seek guidance on other disaster-related issues. The services offered at each DRC may vary.

There are two ways to find a DRC near you:

  • Use the DRC Locator to find addresses and DRC details. Find info hours of operation, services offered, and driving directions.

Media Contacts

For media inquiries in Puerto Rico, callFEMA Puerto Rico News Desk at (866) 366-8807.

For other inquiries,visit FEMA's Media Contacts or call 202-646-3272.

Last Updated: 
08/15/2018 - 16:43