Major Disaster Declaration declared on May 04, 2018
Individual Assistance Applications
Total Individual & Households Program
Dollars Approved: $3,872,524.60
Total Public Assistance Grants
Dollars Obligated: $13,499,777.56
Designated Counties (Individual Assistance):Carroll, Clark, Dearborn, Elkhart, Floyd, Fulton, Harrison, Jasper, Jefferson, Kosciusko, LaPorte, Lake, Marshall, Ohio, Porter, Pulaski, Spencer, St. Joseph, Starke, Switzerland, Vanderburgh, White
The deadline to register for assistance with FEMA was July 5, 2018.
If you have registered for assistance, FEMA encourages you to keep in touch to track your claim or to notify the agency of changes to your mailing or email addresses or phone numbers, and to report insurance settlements or additional damage you may have discovered since your home inspection.
- Visit the U.S. Small Business Administration's page to submit a Disaster Loan Application.
- Browse through our library of disaster recovery video resources for people with disabilities.
- Visit our Indiana Disaster Mitigation Resources page for information on flood insurance, protecting your property from a flood and home improvement tips for your home.
What To Expect After You Apply
Once homeowners register with the Federal Emergency Management Agency, a FEMA housing inspector will call to schedule an inspection for those living in designated counties. Here’s what survivors need to know about the inspection process:
Everyone should know:
- The FEMA inspector will show a photo ID badge.
- If you are not shown photo identification, then do not allow the inspection.
- If you suspect someone is posing as a FEMA inspector, call your local law enforcement agency.
- You may receive visits from more than one inspector. Other inspectors may represent federal, state, parish and local government agencies, the U.S. Small Business Administration, the National Flood Insurance Program and/or insurance companies.
- Representatives of volunteer agencies may contact you to offer their services.
Before the FEMA inspection, it’s important that you know:
- An adult 18 or older who lived in the residence before the disaster must be present for the inspection.
- That person must have the following documents:
- Photo identification;
- Proof of ownership and occupancy of the damaged residence such as: property tax bill; mortgage payment bill or receipt, or utility service bill;
- Homeowner and vehicle insurance documents;
- List of persons living in residence at time of disaster that you compiled; and
- List of disaster damage to the home and its contents that you compiled.
How to Appeal a FEMA Decision
Applicants have a right to appeal any FEMA decision.
Some survivors who registered for federal disaster assistance may have received a letter from the Federal Emergency Management Agency that says they are ineligible. The reason for the decision may be something that can be easily fixed, such as providing insurance documents or new contact information.
When survivors apply for individual disaster assistance through FEMA, their needs are assessed based on a number of factors, including eligibility requirements laid out under federal law. Sometimes people do not qualify for financial help right away. Some of the reasons for an initial turn down can be:
- You might not have gotten your insurance settlement;
- You may not have given FEMA all the information we need;
- You haven’t given us proof of ownership or residence;
- You may not have returned the U.S. Small Business Administration (SBA) disaster loan application;
- You may not have provided records that showed the damaged property was the primary residence at the time of the disaster;
- You may not have signed essential documents.
Read your letter carefully. FEMA may only need you to provide additional information. Your appeal should include new or missing information, documents and damage repair estimates that support the appeal request. If it isn’t clear, or more information is needed, a specialist at the FEMA helpline at 800-621-3362 (voice, 711, video relay service) can help. TTY users can call 800-462-7585. The toll-free lines are open 7 a.m. to 11 p.m. seven days a week.
All appeals must be made in the form of a signed letter within 60 days of the date on the determination letter. It is important to date the appeal letter and mail it to the following address:
FEMA National Processing Service Center
P. O. Box 10055
Hyattsville, MD 20782-7055
Appeals may also be faxed to: 1-800-827-8112, Attention: FEMA. You can also call the helpline at 800-621-FEMA (3362) or TTY 800-462-7585 or visit a Disaster Recovery Center, where you can talk with someone about your particular case.
Everyone should read their letters carefully, ask questions, ask for help, and tell us if you think we got it wrong. We are here to serve you – the disaster survivor – and it is your right to ask us to reconsider our decision.
Disaster Recovery Resources
- Disaster legal services through the Indiana State Bar Association
- Disaster Unemployment Assistance through the Indiana Department of Workforce Development
Mitigation Outreach in Indiana Home Improvement Stores
FEMA mitigation specialists will be on hand in various locations to answer questions and offer home improvement tips along with proven methods to prevent or reduce damage from future disasters as well as offer tips and techniques to build hazard-resistant homes. Most of the information and the free publications provided are geared to do-it-yourself work and general contractors. Recovery topics covered include flood insurance, elevating utilities and rebuilding flooded homes.
FEMA advisors will be available during the following days and hours:
Lowe’s Home Improvement
250 W. Ireland Road
South Bend, IN 46614
Thursday, July 12 8 a.m. to 6 p.m.
Friday, July 13 8 a.m. to 6 p.m.
Saturday, July 14 8 a.m. to 6 p.m.
Sunday, July 15 8 a.m. to 2 p.m.
Monday, July 16 8 a.m. to 6 p.m.
Tuesday, July 17 8 a.m. to 3 p.m.
Ace Hardware (Mishawaka Hardware & Paint)
510 N. Cedar St.
Mishawaka, IN 46545
Thursday, July 12 8 a.m. to 5 p.m.
Friday, July 13 8 a.m. to 5 p.m.
Saturday, July 14 8 a.m. to 4 p.m.
Sunday, July 15 closed
Monday, July 16 8 a.m. to 5 p.m.
Tuesday, July 17 8 a.m. to 3 p.m.
Free reference booklets with information on protecting a home from flood damage will be available. More information about strengthening property can be found at https://www.fema.gov/protect-your-property.
National Flood Insurance Program
Information about Loss Avoidance. NFIP flood insurance policyholders may be able to get up to $1,000 to help with protective measures taken to avoid flood damage when a flood is imminent.
- Visit FEMA’s How do I File My Flood Claim? site that explains the claims process and steps to follow as you file and work with your agent and adjuster. The more you know, the smoother the process will go.
- Download and print this guide for insured-survivors on What to Do After the Flood
- Report your loss immediately to your insurance agent and ask them about advanced payments: NFIP's Write Your Own insurance companies
- Read more about what to do after your inspection.
- NFIP Policyholders Must Follow the Guidelines of Their Flood Policy When Cleaning Up. Read the U.S. Department of Environmental Protection Agency’s Homeowners' and Renters' Guide to Mold Cleanup After Disasters.
- How to file your NFIP flood insurance claim infographic.
- What to expect from the different representatives who may visit your home during the disaster process.
Individual Assistance - Dollars Approved
Total Individual & Households Program (IHP) - Dollars Approved*
Total Housing Assistance (HA) - Dollars Approved*
Total Other Needs Assistance (ONA) - Dollars Approved*
Total Individual Assistance (IA) - Applications Approved*
Public Assistance - Dollars Approved
Total Public Assistance Grants (PA) - Dollars Obligated✝
Emergency Work (Categories A-B) - Dollars Obligated✝
* Dollars Approved: Assistance dollars approved but not necessarily disbursed.
✝ Dollars Obligated: Funds made available to the State via electronic transfer following FEMA's final review and approval of Public Assistance projects.
Learn more about FEMA Disaster definitions. Information is updated every 24 hours.