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Indiana Severe Storms And Flooding (DR-4363)

Incident Period: February 14, 2018 - March 04, 2018
Major Disaster Declaration declared on May 04, 2018

Individual Assistance Applications
Approved: 1,013

Total Individual & Households Program
Dollars Approved: $3,291,648.54

Designated Counties (Individual Assistance):

Carroll, Clark, Dearborn, Elkhart, Floyd, Fulton, Harrison, Jasper, Jefferson, Kosciusko, LaPorte, Lake, Marshall, Ohio, Porter, Pulaski, Spencer, St. Joseph, Starke, Switzerland, Vanderburgh, White

If you live in Carroll, Clark, Dearborn, Elkhart, Floyd, Fulton, Harrison, Jasper, Jefferson, Kosciusko, LaPorte, Lake, Marshall, Ohio, Porter, Pulaski, Spencer, St. Joseph, Starke, Switzerland, Vanderburgh, White Counties and experienced property damage or loss caused by storms and flooding on February 14 – March 4, 2018, register with the Federal Emergency Management Agency (FEMA) for disaster assistance – even if you have insurance. This can be an important step to begin the process of recovery.

The deadline to register for assistance with FEMA is July 5, 2018.

If you have registered for assistance, FEMA encourages you to keep in touch to track your claim or to notify the agency of changes to your mailing or email addresses or phone numbers, and to report insurance settlements or additional damage you may have discovered since your home inspection.

Quick Links:

How To Apply for Assistance

Homeowners, renters and business owners in Carroll, Clark, Dearborn, Elkhart, Floyd, Fulton, Harrison, Jasper, Jefferson, Kosciusko, LaPorte, Lake, Marshall, Ohio, Porter, Pulaski, Spencer, St. Joseph, Starke, Switzerland, Vanderburgh, White Counties are urged to register with the Federal Emergency Management Agency, as they may be eligible for disaster assistance.

Three Ways to Register:

  • Online: 

  • By Phone: 1-800-621-3362 or TTY 800-462-7585; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362

  • The toll-free numbers are open from 7 a.m. to 10 p.m. Eastern time (6 a.m. to 9 p.m. Central time), seven days a week. Multilingual operators are available.

  • At a Disaster Recovery Center (DRC)

 800-621-3362 (711/Video Relay Service) TTY: 800-462-7585. FEMA seal
This graphic lists seven info items that applicants will need when applying for individual disaster assistance. Download Original

Disaster Recovery Centers

A Disaster Recovery Center (DRC) is a readily accessible facility or mobile office where survivors may go for information about our programs or other disaster assistance programs, and to ask questions related to your case. Representatives from the Federal Emergency Management Agency, U.S. Small Business Administration (SBA), state, volunteer groups and other agencies are at the centers to answer questions about disaster assistance and low-interest disaster loans for homeowners, renters and businesses. They can also help survivors apply for federal disaster assistance.

Survivors may locate open DRCs near them at or by calling the FEMA Helpline at 800-621-3362, (TTY) 800-462-7585. Helpline numbers are open from 7 a.m. to 11 p.m. ET, seven days a week. DRC information is also available on the FEMA App.

 find a disaster recovery center. Visit Install the FEMA App. Meet one-on-one with FEMA staff at a recovery center or call us at 800-621-3362 (711 or Video Relay Service) and TTY 800-621-3362.
This graphic explains two ways survivors can look up disaster recovery center locations in their area. Download Original

DRC hours will be 9 a.m. to 5 p.m. Monday – Friday and 9 a.m. to 2 p.m. on Saturday. All DRCs are closed Sundays.

Jasper County
Rensselaer Fire Department
1060 W. Clark (Hwy 114)
Rensselaer, IN 47978

Dearborn County
Dearborn County Emergency Management
401 W. High St.
Lawrenceburg, IN 47025

The U.S. Small Business Administration (SBA) opened a Business Recovery Center (BRC) in Elkhart, Indiana. SBA representatives can provide information about disaster loans, answer questions and assist businesses in completing the SBA application. The BRC location is below:

Elkhart County
Concord Fire Department
23625 CR 18
Elkhart, IN 46516
Hours: Monday – Friday, 8 a.m. – 5 p.m.

Closed: Saturdays & Sundays



What To Expect After You Apply

Once homeowners register with the Federal Emergency Management Agency, a FEMA housing inspector will call to schedule an inspection for those living in designated counties. Here’s what survivors need to know about the inspection process:

 What to expect after you apply for FEMA aid. You may receive an application to apply for a low-interest long-term SBA loan. Completing the SBA loan application is an important step in finding out what aid may be available to you. As a homeowner you may borrow up to $200,000 to repair/replace your primary residence, and up to $40,000 to repair/replace personal property. You are not required to accept the loan in order to receive FEMA assistance, but it may enable you to be considered for additional types of assistance. An inspector will contact you to schedule a visit. Be ready to keep your scheduled appointment. Appointments take 30-40 minutes and you must be present. Contact your insurance agent if you have insurance. Prove your identity. Show these documents:-Photo ID: driver’s license or passport.-Proof of occupancy: lease or utility bill.-Proof of ownership: deed, title, mortgage payment book, or tax receipts.(*This is not an exhaustive list.) During the Inspector’s VisitInspectors will…-wear official FEMA ID badges.-confirm your disaster registration number.-review structural and personal property damages.-ask you to sign official documentation.-verify ownership and occupancy. Inspectors won’t….-determine eligibility.-cost any money.-ask for credit card information.-take the place of an insurance inspection. After the Inspector’s visit….You will be sent a decision letter. If approved for aid:-You will receive a check or an electronic funds transfer.-A follow-up letter will explain how the money can be used. If you have questions regarding the letter, you can visit a Disaster Recovery Center in your area ( or call us at 800-621-3362 (711/Video Relay Service). For TTY, call 800-462-7585.
A graphic describing what happens after you register for disaster assistance with FEMA. Download Original

Everyone should know:

  • The FEMA inspector will show a photo ID badge.
  • If you are not shown photo identification, then do not allow the inspection.
  • If you suspect someone is posing as a FEMA inspector, call your local law enforcement agency.
  • You may receive visits from more than one inspector. Other inspectors may represent federal, state, parish and local government agencies, the U.S. Small Business Administration, the National Flood Insurance Program and/or insurance companies.       
  • Representatives of volunteer agencies may contact you to offer their services.

Before the FEMA inspection, it’s important that you know:

  • An adult 18 or older who lived in the residence before the disaster must be present for the inspection.
  • That person must have the following documents:
    • Photo identification;
    • Proof of ownership and occupancy of the damaged residence such as: property tax bill; mortgage payment bill or receipt, or utility service bill;
    • Homeowner and vehicle insurance documents;
    • List of persons living in residence at time of disaster that you compiled; and
    • List of disaster damage to the home and its contents that you compiled.

How to Appeal a FEMA Decision

Applicants have a right to appeal any FEMA decision.

Some survivors who registered for federal disaster assistance may have received a letter from the Federal Emergency Management Agency that says they are ineligible. The reason for the decision may be something that can be easily fixed, such as providing insurance documents or new contact information.

When survivors apply for individual disaster assistance through FEMA, their needs are assessed based on a number of factors, including eligibility requirements laid out under federal law.  Sometimes people do not qualify for financial help right away. Some of the reasons for an initial turn down can be:

  • You might not have gotten your insurance settlement;
  • You may not have given FEMA all the information we need;
  • You haven’t given us proof of ownership or residence;
  • You may not have returned the U.S. Small Business Administration (SBA) disaster loan application;
  • You may not have provided records that showed the damaged property was the primary residence at the time of the disaster;
  • You may not have signed essential documents.

Read your letter carefully. FEMA may only need you to provide additional information. Your appeal should include new or missing information, documents and damage repair estimates that support the appeal request. If it isn’t clear, or more information is needed, a specialist at the FEMA helpline at 800-621-3362 (voice, 711, video relay service) can help. TTY users can call 800-462-7585. The toll-free lines are open 7 a.m. to 11 p.m. seven days a week.

All appeals must be made in the form of a signed letter within 60 days of the date on the determination letter. It is important to date the appeal letter and mail it to the following address:

FEMA National Processing Service Center
P. O. Box 10055
Hyattsville, MD 20782-7055

Appeals may also be faxed to: 1-800-827-8112, Attention: FEMA. You can also call the helpline at 800-621-FEMA (3362) or TTY 800-462-7585 or visit a Disaster Recovery Center, where you can talk with someone about your particular case.

Everyone should read their letters carefully, ask questions, ask for help, and tell us if you think we got it wrong. We are here to serve you – the disaster survivor – and it is your right to ask us to reconsider our decision.

Disaster Recovery Resources

Mitigation Outreach in Indiana Home Improvement Stores

FEMA mitigation specialists will be on hand in various locations to answer questions and offer home improvement tips along with proven methods to prevent or reduce damage from future disasters as well as offer tips and techniques to build hazard-resistant homes. Most of the information and the free publications provided are geared to do-it-yourself work and general contractors. Recovery topics covered include flood insurance, elevating utilities and rebuilding flooded homes.

FEMA advisors will be available during the following days and hours:

Thursday, June 21                                        8 a.m. to 6 p.m.

Friday, June 22                                             8 a.m. to 6 p.m.

Saturday, June 23                                         8 a.m. to 6 p.m.

Sunday, June 24                                            8 a.m. to 2 p.m.

Monday, June 25                                           8 a.m. to 6 p.m.

Tuesday, June 26                                          8 a.m. to 3 p.m.

They will be at the following location:

Lowe’s Home Improvement

5200 Franklin St.

Michigan City, IN 46360  

Free reference booklets with information on protecting a home from flood damage will be available. More information about strengthening property can be found at

Two women wearing blue FEMA shirts stand behind a table filled with pamphlets describing ways disaster survivors can rebuild following the February flooding in 2018 in Indiana.
June 4, 2018, Madison, Ind.- FEMA staff set up an info booth at a local home improvement store to educate homeowners on ways they can rebuild safer and stronger after the February 2018 flood in Indiana. Credit Meghan Luke/FEMA Download Original

National Flood Insurance Program

Information about Loss Avoidance. NFIP flood insurance policyholders may be able to get up to $1,000 to help with protective measures taken to avoid flood damage when a flood is imminent.

 Checks for building property are made out to the mortgage holder’s name.
This graphic walks through the process of filing a flood insurance claim. It addresses what to expect when the adjuster visits, submitting the proof of loss, and other concerns a homeowner might have. Download Original

Financial Assistance

Individual Assistance - Dollars Approved


Total Individual & Households Program (IHP) - Dollars Approved*


Total Housing Assistance (HA) - Dollars Approved*


Total Other Needs Assistance (ONA) - Dollars Approved*


Total Individual Assistance (IA) - Applications Approved*

Public Assistance - Dollars Approved

If and when public assistance obligated dollar information is available for this disaster, it will be displayed here. Information is updated every 24 hours.

* Dollars Approved: Assistance dollars approved but not necessarily disbursed.

Learn more about FEMA Disaster definitions. Information is updated every 24 hours.

Related Links

Last Updated: 2018-05-09 18:00