Texas Hurricane Harvey (DR-4332)

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Quick Links

• Visit our recovery resources page for a list of resources to help you recover from Hurricane Harvey.
• Visit our Hurricane Harvey Facebook Page for recovery related information and updates.
• To locate a hotel that participates in FEMA's Transitional Sheltering Assistance (TSA) program, visit our interactive map to find one near you.
• Visit our Rumor Control page for a list of identified rumors and help us combat misinformation.
• Fill out a Survivor's Checklist of 9 steps to take you and your family down the road to recovery.
• If your home or business was damaged or destroyed by flood, you face major decisions about your property. Visit our Mitigation page for information and resources for residents and communities in Texas.
• Visit our rebuilding resources page for a list of materials and information to support Hurricane Harvey rebuilding efforts.
• Browse through our library of disaster recovery video resources for people with disabilities, access & functional needs.

For language specific recovery information, visit one of our disaster pages below:

Two Years After Hurricane Harvey

Harvey Timeline

• Aug. 23, 2017: Harvey reformed into a tropical depression after hitting the warm waters of the Bay of Campeche and the western Gulf of Mexico. The storm had previously dissipated after hitting the Windward Islands. The governor of Texas issued a state disaster declaration for 30 counties.
• Aug. 24, 2017: Tropical Storm Harvey strengthened into a hurricane. FEMA established an Incident Support Base at Randolph Auxiliary Airfield near Seguin, Texas, to pre-position supplies including water, meals, blankets and other resources closer to the potentially affected areas, should they be needed and requested by the state. State and local officials would then be responsible for distributing any supplies to their communities.
• Aug. 25, 2017: Harvey became a Category 3 major hurricane and quickly gained strength to become a Category 4 storm. That night, Harvey made landfall on San Jose Island between Port Aransas and Port O’Connor as a Category 4 hurricane. Harvey made a second landfall at Holiday Beach as a Category 3 storm. The president issued a major disaster declaration for the State of Texas.
• Aug. 26, 2017: FEMA’s Transitional Sheltering Assistance (TSA) began in Texas. Harvey weakened into a tropical storm. More than 15 inches of rain fell over San Patricio, Refugio, Nueces and Aransas counties as Harvey headed north toward Victoria County. The governor added 20 more counties to the state declaration.
• Aug. 29, 2017: Tropical Storm Harvey moved back into the Gulf of Mexico.
• Aug. 30, 2017: Harvey made its final landfall near Cameron, La.
• Sept. 7, 2017: The governor signed a proclamation creating the Governor’s Commission to Rebuild Texas. The State of Texas requested FEMA provide manufactured housing units and travel trailers for Hurricane Harvey survivors.
• Sept. 18, 2017: $1 billion in disaster assistance and flood insurance claims were in the hands of Texans recovering from Harvey.
• Sept. 22, 2017: The Texas General Land Office signed an agreement with FEMA which includes a new model for simplifying and expediting the transition out of sheltering to short-term and long-term housing recovery efforts.
• Sept. 25, 2017: FEMA Community Education and Outreach mission began in the Crosby Ace Hardware store.
• Oct. 7, 2017: First MHU licensed in to Aransas County applicant.
• Oct. 31, 2017: Deadline for local and state governments as well as nonprofit organizations to request reimbursements from FEMA Public Assistance.
• Nov. 30, 2017: Deadline for survivors to register with FEMA.
• April 20, 2018: Last day for most survivors to schedule an inspection for the Direct Assistance for Limited Home Repairs program (DALHR).
• June 1, 2018: FEMA Joint Field Office in Austin became the Texas Recovery Office.
• June 30, 2018: End of the TSA program in Texas.
• Aug. 25, 2018: One year after Hurricane Harvey first made landfall in Texas.
• October 2018: FEMA Public Assistance granted its first billion dollars to Texas communities, nonprofits and state agencies.
• March 2018: First Hazard Mitigation Grant Program funds provided to the Texas Division of Emergency Management for $ 3 million.
• Nov. 28, 2018: The FEMA/GLO housing mission was extended for the first time. The housing mission was slated to end Feb. 25, 2019, but was extended until Aug. 25, 2019.
• July 25, 2019: The FEMA/GLO housing mission was extended for the second time. The housing mission was slated to end Aug. 25, 2019, but was extended until Feb. 25, 2020.
• Aug. 25, 2019: Two years since Hurricane Harvey first made landfall in Texas.

HURRICANE HARVEY BY THE NUMBERS

Harvey: 2 years later

1: It takes ONE team of partners at the local, state and federal level, and from nonprofit agencies, the private sector and the survivors themselves to recover from Hurricane Harvey.

41: Counties designated for Individual Assistance.

53: Counties designated for Public Assistance.

306: Communities in Harvey-impacted area participating in the National Flood Insurance Program (NFIP).

1,279: Requests for Public Assistance.

5,076: Public Assistance obligated projects to repair damaged infrastructure.

19,178: Survivors in temporary housing and innovative repair programs.

91,661: NFIP claims closed.

373,654: Approved FEMA Individual and Households registrations.

$217 million: Approved for 28 HMGP projects.

13.13 million: Cubic yards of debris cleaned in Harvey-impacted areas.

$1.65 billion: Grants for Housing and other disaster-related expenses paid to survivors.

$1.73 billion: Obligated for Public Assistance projects.

$3.4 billion: Approved U.S. Small Business Administration (SBA) low-interest loans.

$8.92 billion: In NFIP payments.

$13.99 billion: In survivors’ hands from federal and state grants, SBA low-interest disaster loans, and NFIP payments.

Resources to Help you Recover

• Visit the Office of the Texas Governor’s website at gov.texas.gov/hurricane to find links to recovery pages such as RebuildTexas and HoustonRecovers, consumer protection and insurance help lines and other services.
• Interact with us, join the conversation and get breaking updates on the FEMA Harvey Facebook page at facebook.com/FEMAHarvey/ and follow us @FEMARegion6. For program fact sheets and recovery guidance, visit FEMA.gov/Hurricane-Harvey/.
• FEMA’s Texas Hurricane Harvey disaster web page includes resources and helpful information for your recovery. Also, find fact sheets and other helpful links on:
  • How to Save Damaged Family and Personal Treasures
  • Why Should I Return the SBA Loan Application?
  • What to Expect when You Register for FEMA Disaster Assistance
  • Questions about Your Determination Letter
  • Helping Survivors with Disabilities in the Disaster Assistance Process
  • Texas Renters May Be Eligible for Federal Help
  • FEMA Grants Should Only Be Used for Disaster-Related Expenses
  • Harvey Recovery: A Community Effort
  • Rumor Control
  • Frequently Asked Questions
  • Video Resources for People with Disabilities, Access & Functional Needs
     
• Immediate Disaster Case Management. Call the U.S. Department of Health and Human Services at 855-742-5989 to talk with trained case managers who can assist recovery by referring you to available resources.
• If you need help cleaning up your flood-damaged home, call (844) 965-1386. In support of Texas 2-1-1, the Cleanup Assistance Helpline is helping connect Texas survivors with the services they need in their community.
• Crisis Counseling. Call the federal Disaster Distress Help Line at 800-985-5990 or text TalkWithUs to 66746 to talk to a professional who can help you cope with emotional distress from the storm.
• Help for veterans. Call the U.S. Department of Veterans Affairs’ Health Resource Center Disaster Hotline at 800-507-4571 or visit the VA website at va.gov/.
• Older adults and those with disabilities or access or functional needs. Contact your local independent living center, or call the Texas Health and Human Services Commission’s Aging and Disability Resource Center at 855-937-2372. You can also visit its website, hhs.texas.gov/services/aging/long-term-care/aging-disability-resource-center.
• Disaster Unemployment Assistance (DUA). If you are out of work or lost income due to Hurricane Harvey and do not qualify for regular unemployment benefits, you may be eligible for DUA. Visit the Texas Workforce Commission website at twc.state.tx.us/ to apply.
• Job Search. If you lost your job due to Harvey, visit WorkInTexas.com or the Texas Workforce Commission website at twc.state.tx.us/ for information.
• Disaster Legal Services. Call the Disaster Hotline at 800-504-7030 to receive free legal assistance. Visit the National Disaster Legal Aid website at disasterlegalaid.org/txhurricaneharvey/ for other sources of legal assistance.
• Tax relief. Visit the IRS website at irs.gov/newsroom/tax-relief-for-victims-of-hurricane-harvey-in-texas for information on tax relief for Harvey survivors.
• Stay in touch with FEMA. If you haven’t registered, need to update changes to your contact information or find more information on types of assistance, call FEMA at 800-621-3362 or go online at DisasterAssistance.gov.

FEMA provides information in alternate formats, including these foreign languages: Spanish, Vietnamese, Chinese, Arabic, Burmese, Cambodian, Hindi, Korean, Tagalog, Thai and Urdu.

Tips for Cleaning Up

Returning Home

• NFIP Policyholders Must Follow the Guildelines of Their Flood Policy When Cleaning Up
• Homeowner's and renter's guide to mold cleanup after disasters (EPA)
• Public Assistance: Contracting Requirements Checklist
• After the Flood: Advice for Salvaging Damaged Family Treasures
• Salvaging Water-Damaged Family Valuables and Heirlooms

• Test your well water before drinking it. For more information, go to TCEQ's hurricane response page.

Tips for Clean-Up

Below are a few simple guidelines to follow that will make the clean-up and salvage process safer and easier:

• Always wear protective clothing including long-sleeved shirts, long pants, rubber or plastic gloves and waterproof boots or shoes.
• Before entering your home, look outside for damaged power lines, gas lines and other exterior damage.
• Take photos of your damage before you begin to clean up and save repair receipts.
• Your home may be contaminated with mold, which raises the health risk for those with asthma, allergies and breathing conditions. Refer to the Center for Disease Control for more info on mold: www.cdc.gov/disasters/hurricanes/pdf/flyer-get-rid-of-mold.pdf.
• Open doors and windows so your house can air out before spending any length of time inside.
• Turn off main electrical power and water systems and don’t use gas appliances until a professional can ensure they are safe.
• Check all ceilings and floors for signs of sagging or other potentially dangerous structural damage.
• Throw out all foods, beverages and medicines exposed to flood waters or mud including canned goods and containers with food or liquid.
• Also, throw out any items that absorb water and cannot be cleaned or disinfected (mattresses, carpeting, stuffed animals, etc.).
• Beware of snakes, insects, and other animals that may be on your property or in your home.
• Remove all drywall and insulation that has been in contact with flood waters.
• Clean all hard surfaces (flooring, countertops, appliances, sinks, etc.) thoroughly with hot water and soap or detergent.
• For tips and guidance on disposing of animal carcasses left by Harvey, go to TCEQ's hurricane response page.

Beware of Fraud & Other Scams

After a disaster scam artists, identity thieves and other criminals may attempt to prey on vulnerable survivors. The most common post-disaster fraud practices include phony housing inspectors, fraudulent building contractors, bogus pleas for disaster donations and fake offers of state or federal aid.

Survivors should keep in mind:

• FEMA does not authorize individual contractors to solicit on its behalf.  Beware of any individual contractors contacting you directly on behalf of FEMA to sign you up for debris removal or remediation services.
• If you have any concerns about individuals representing themselves as FEMA or would like to report fraud, please contact the National Center for Disaster Fraud at (866) 720-5721 or via email at disaster@leo.gov. 
• Federal and state workers will never ask for or accept money and always carry identification badges
• There is NO FEE required to apply for or to get disaster assistance from FEMA, the U.S. Small Business Administration or the state
• Scam attempts can be made over the phone, by mail or email, text or in person

Price Gouging

Price gouging occurs when a supplier marks up the price of an item more than is justified by his actual costs. Survivors are particularly susceptible because their needs are immediate, and have few alternatives to choose from. If you find price gouging, contact you the Texas State Office of the Attorney General.

Report Price Gouging

• Call: 1-800-621-0508
  Email: consumeremergency@oag.texas.gov

Dealing with Contractors:

Survivors should take steps to protect themselves and avoid fraud when hiring contractors to clean property, remove debris or make repairs.

Simple rules to avoid becoming a victim of fraud:

• Only use contractors licensed by your state
• Get a written estimate and get more than one estimate
• Demand and check references
• Ask for proof of insurance
  • i.e., liability and Workmen's Compensation
• Insist on a written contract and refuse to sign a contract with blank spaces
• Get any guarantees in writing
• Make final payments only after the work is completed
• Pay by check.

The best way to avoid fraud is to arm yourself against it by having a checklist to remind you of what you need to demand when hiring a contractor.

National Flood Insurance Program (NFIP)

The following materials comprise a current collection of NFIP resources, fact sheet and infographics developed in response to hurricanes Harvey, Irma, Maria, as well as some other products, available for your use.

NFIP Resource Library

Information about Loss Avoidance. NFIP flood insurance policyholders may be able to get up to $1,000 to help with protective measures taken to avoid flood damage when a flood is imminent.

• Esta página explica el proceso de reclamaciones y los pasos a seguir mientras archiva y trabaja con su ajustador y agente. ¿Cómo presento mi reclamación contra inundaciones?  
• Visit FEMA’s How do I File My Flood Claim? site that explains the claims process and steps to follow as you file and work with your agent and adjuster. The more you know, the smoother the process will go.
• Download and print this guide for insured-survivors on What to Do After the Flood
• Report your loss immediately to your insurance agent and ask them about advanced payments: NFIP's Write Your Own insurance companies
• Read more about what to do after your inspection.
• NFIP Policyholders Must Follow the Guidelines of Their Flood Policy When Cleaning Up. Read the U.S. Department of Environmental Protection Agency’s Homeowners' and Renters' Guide to Mold Cleanup After Disasters.
• How to file your NFIP flood insurance claim infographic.

Steps to File a Claim

FEMA’s How do I File My Flood Claim? This page offers more details on each of the steps below, along with more information for Hurricane Harvey survivors who have flood insurance with the National Flood Insurance Program.

1. STEP ONE: File a Claim
   • Who to call
   • What information to provide when reporting your claim
   • How to register for FEMA assistance online
2. STEP TWO: Prepare For Your Inspection
   • How to document damage
   • How to remove your flood damaged items
   • Who to contact as you make repairs
3. STEP THREE: Work with Your Adjuster
   • What you should expect from your adjuster visit
   • What to know, do, and discuss with your adjuster
   • What to do after your inspection
4. STEP FOUR: Complete A Proof of Loss

Note for Hurricane Harvey Survivors: Although ordinarily required within 60 days from the date of loss, completing a Proof of Loss (POL) will be waived for a period of one-year. The insurance company will accept the adjuster’s report to pay your claim. You will need a POL if you find additional flood damage or if you disagree with what the insurance company pays you.

Please keep in mind that even after you receive an initial payment for your flood claim, you have the option to request additional payment. You will need to submit a POL by one year from the date of loss if you request additional payment(s).

Unsatisfied With Your Claim Payment? If after you receive a denial letter (for all or some of your flood insurance claim) from your insurer you are unsatisfied with the dollar amount being offered for flood-loss repairs or replacements, you may explore other options. These options are only available for policyholders who have received a denial letter.

Hazard Mitigation

The Hazard Mitigation Grant Program (HMGP) provides funding for long-term public assistance mitigation measures following major disaster declarations.

• FEMA's 404 Mitigation Program provides funding for damaged and non-damaged facilities based on a percentage of dollars obligated to the PA and IA programs.
• Summary of FEMA's Hazard Mitigation Grants: 404 and 406.

Stay Up to Date

• Visit the FEMA Social Hub for updates from official emergency management social media accounts.
• Download the FEMA Mobile App to receive alerts from the National Weather Service, get safety and survival tips, customize your emergency checklist, find your local shelter, and upload your disaster photos to help first responders.

How to Help

To help people affected by the storm, visit @nvoad’s page for a listed of trusted organizations: https://txvoad.communityos.org/cms/node/104

• Cash is best. Financial contributions to recognized disaster relief organizations are the fastest, most flexible, and most effective method of donating. Organizations on the ground know what items and quantities are needed, often buy in bulk with discounts and, if possible, purchase through area businesses which supports economic recovery.
• Confirm donations needed. Critical needs change rapidly – confirm needed items BEFORE collecting; pack and label carefully; confirm delivery locations; arrange transportation. Unsolicited goods NOT needed burden local organizations’ ability to meet survivors’ confirmed needs, drawing away valuable volunteer labor, transportation, and warehouse space.
• Connect to volunteer. Trusted organizations operating in the affected area know where volunteers are needed and can ensure appropriate volunteer safety, training, and housing.

Thank you for your interest in helping the survivors of Hurricane Harvey, there are other ways to help. When disaster strikes, America looks to FEMA to support survivors and first responders in communities all across the country. We are currently seeking talented and hard-working people to help support the response and recovery.

News Releases, Fact Sheets, Multimedia, Rumor Control, FAQs

• News Releases
• Fact Sheets
• Photo Resources
• Video Resources
• Rumor Control
• FAQs

FEMA Harvey Info in Other Languages

• 4332 | ( Arabic)عربى
• 4332 | 中文 (Chinese)
• 4332 | Español (Spanish)
• 4332 | 한국어 (Korean)
• 4332 | Tagalog
• 4332 | Tiếng Việt (Vietnamese)
• 4332 | (Urdu)