San Juan, Puerto Rico — The Disaster Recovery Center (DRC) at Coliseo Roberto Clemente Walker, Ave. Franklin Delano Roosevelt in San Juan will close on Nov. 8 at 1 p.m.
Other temporary FEMA DRCs will be operating from 8 a.m. to 5 p.m., unless otherwise stated. You can go to any open center for help with the federal disaster assistance process. Don’t wait to visit a temporary DRC if you need in-person support: get answers to your questions while the DRC is open. For operational hours or to find the nearest temporary DRC, click on the FEMA DRC link: DRC Locator.
After the DRC closes, survivors can still view the status of their application online at DisasterAssistance.gov or by using FEMA’s mobile app. Individuals can also call the FEMA Helpline at 1-800-621-3362 to discuss their case with a FEMA representative. Press 1 for English, 2 for Spanish and 3 for all other languages. People who use a relay service such as video relay service (VRS), captioned telephone service or others, provide FEMA the number for that service. Phone lines operate from 7 a.m. to 2 a.m. seven days a week.
Survivors may also still apply for assistance if they have not already done so. The deadline to apply is Nov. 21, 2022.