Choose the correct payment option below. DO NOT choose a payment option at random or you will not receive proper credit for your payment.
Flood Insurance Premium Payments ONLY
If you are trying to make a payment for a flood insurance premium, contact your lender, insurance agent or carrier. Visit FEMA.gov for a list of the participating Write Your Own flood insurance companies in the National Flood Insurance Program.
Website:
For additional information on flood insurance payments and renewing your policy, please visit: https://www.fema.gov/national-flood-insurance-program/Renew-Your-Policy or https://my.nfipdirect.fema.gov.
Phone:
Please call 1-800-427-4661 (option 1) to speak with a representative.
Individuals Making Payments (Disaster Assistance, Travel, Temp Housing, etc. NOT FLOOD)
**NOT FOR FLOOD INSURANCE PREMIUM, SBA LOANS OR NFC DEBTS**
Individuals use these payment options if you have received a notice from FEMA that payment is required for items such as disaster related assistance, travel, and temporary housing. If you are not sure, please contact a representative at the phone number or email address listed below.
Check or Money Order:
Please make check/money order payable to FEMA and mail to one of the following:
Regular Mail:
FEMA
PO Box 6200-16
Portland, OR 97228-6200
Courier Payments (i.e., UPS, DHS, and FedEx):
US BANK - Government Lockbox
Attn: DHS-FEMA - 6200-16
17650 NE Sandy Blvd.
Portland, OR 97230
Online Bill Payment:
(ACH) Individuals can log into their personal bank account and issue an electronic payment to FEMA.
- Log into your online bank account
- Select Bill Pay option
- Choose FEMA, and follow instructions on the screen.
Be sure to include your Registration ID number in the Customer ID Field option.
Pay.gov:
The following website allows individuals to make a payment on their FEMA debt, using their Credit Card, Debit Card, PayPal, Amazon Accounts and/or their Savings or Checking Account.
- Log onto https://www.pay.gov/public/form/start/31831958
- Follow the instructions that appear on the screen
Pay by phone:
1-866-804-2469
Please call the above number to speak with a representative.
Questions please contact: FEMA-Finance-AccountsReceivable-Deposits@fema.dhs.gov
Grantees, Vendors, States, Local Gov. and Territories (Non-Federal) returning funds
Grantees, Vendors, States, Local Gov and Territories making a payment to FEMA, please use these payment options. **Grantee should also utilize the Grantee Form when submitting funds.
Check or Money Order:
Please make check/money order payable to FEMA and mail to one of the following:
Regular Mail:
FEMA
PO Box 6200-16
Portland, OR 97228-6200
Courier Payments (i.e., UPS, DHS, and FedEx):
US BANK - Government Lockbox
Attn: DHS-FEMA - 6200-16
17650 NE Sandy Blvd.
Portland, OR 97230
ACH Payment to FEMA:
Please include the following information when submitting ACH payments to FEMA.
- Entry Detail Information (FEMA information)
- Receiving Company ABA: 0510-3670-6
- Account Number: 540048
- Amount (Supplied by Remitter)
- Individual Identification Number
- Individual Name
Fed Wire Payment to FEMA:
Please include the following information when submitting Fed Wire payments to FEMA.
- Receiver Financial Institution: 021030004 TREAS NYC
- Beneficiary (Account Number): D-70070002-FEMA
Questions please contact: FEMA-Finance-AccountsReceivable-Deposits@fema.dhs.gov
Federal Agencies
Federal Agencies making a payment to FEMA please use these payment options.
Smartlink or IPAC:
All Federal Agencies making a payment to FEMA, should use the Smartlink or IPAC programs.
Questions please contact: FEMA-Finance-AccountsReceivable-Deposits@fema.dhs.gov
Returning Original Treasury Checks
To return uncashed or undeposited Treasury Checks send the check to the following address:
Department of the Treasury
ATTN: Treasury Check Return
PO Box 51318
Philadelphia, PA 19115
Include your name, social security number and FEMA application number on any correspondence.
Notice To Customers Making Payment By Check
When you use your checks to make payments, banks will now convert them to images and electronically transfer funds (EFT) in accordance with the 2004 Check Clearing for the 21st Century Act (Check 21 Act) affecting all banks. Therefore, effective May 4, 2006, when you send FEMA a check, our bank will copy your check and use the account information on it to electronically debit your account for the amount of the check. The debit from your account will usually occur within 24 hours and will be shown on your regular account statement.
You will no longer receive your original checks back. Our bank will destroy your original check, but will keep the copy of it. If the EFT cannot be processed for technical reasons, by this notice, you authorize us to process the copy in place of your original check. If the EFT cannot be completed because of insufficient funds, our bank will try to make the transfer up to 2 times after which it will be returned to your bank for insufficient funds at which time your bank may charge you a return fee which generally differs by each bank.
This notice is provided in accordance with the Department of the Treasury regulations at 31 CFR 210, Appendix C.