Top 5 Reasons for Not Getting Approved by FEMA and What You Can Do About It

Release Date:
November 1, 2024

If FEMA says you are ineligible for assistance, it is not a denial. Often, you may need to send more information or supporting documentation for FEMA to continue reviewing your application for financial assistance.

The best way to send documents to FEMA

Uploading your documents online is the fastest and easiest way to send them to us. Download the FEMA App or access the site directly by visiting DisasterAssistance.gov.

Appeal your decision

If you disagree with FEMA’s decision, you may appeal in any of the following ways:

Online: If you set up an online account, appeals can be managed this way. Visit DisasterAssistance.gov, log into your account and upload all supporting documents using the correspondence tab and select "Upload Center." 

In-Person: Visit a Disaster Recovery Center. Be sure to bring your documents.

Mail: Send your documents to

FEMA - Individuals & Households Program National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-8055

Fax: Send your appeal documents to: (800) 827-8112
Attention: FEMA - Individuals & Households Program

Need help? Stay in touch with FEMA 

Visit a Disaster Recovery Center near you. To locate a recovery center, go to fema.gov/drc. You may also call the FEMA Helpline at 800-621-3362. If you use a video relay service, captioned telephone service or others, give FEMA your number for that service. 

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