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Third-Party Written Consent: Let FEMA Know Who to Talk to About Your Application

Release Date:
September 21, 2021

Applicants who need a friend or relative to act on their behalf when applying for disaster assistance, or to meet the FEMA inspector on site, can do so by writing and submitting a   third-party statement. This document is a legal agreement that allows another person over the age of 18 to provide and receive information from FEMA on behalf of the survivor.  

Third-party written consent is useful when:

A third-party written consent must:

  • Be in writing. The written statement can be uploaded to your DisasterAssistance.gov account, mailed, faxed or brought into a Disaster Recovery Center.
    • Mail or fax to: FEMA National Processing Service Center P.O. Box 10055 Hyattsville, MD 20782-8055 Fax:  800-827-8112
    • Verbal permission is only accepted when both the survivor and the third party are present at a FEMA Disaster Recovery Center or while calling the FEMA Helpline.
  • Verify identity. The survivor must state their full name, current address, date and place of birth as well as their application number.
  • Be signed by the survivor. By signing the document, the survivor agrees that the information is truthful.
  • Include an individual identifier. Including the application number will help a FEMA representative locate your application and expedite the process.
  • Include information to be disclosed to the third party by FEMA.
  • Identify the person or group to which the disclosure is being consented. This can be a friend, neighbor, relative or a representative such as an insurance agent.

Survivors must be able to successfully answer all verifications if they call the FEMA Helpline and request that the operator speak to a third party on their behalf.

How to Contact FEMA

  • Online at DisasterAssistance.gov
  • Call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) any time
  • Download the FEMA mobile app



For the latest information on Hurricane Ida visit fema.gov/disaster/4611. Follow us on Twitter at twitter.com/FEMARegion6 and like us on Facebook at facebook.com/FEMARegion6/.

Last updated September 21, 2021