If you have new contact information or have received an insurance settlement, it is important to let FEMA know. FEMA may be trying to reach you regarding your application.
Important: Update your contact and personal information
Make sure FEMA knows how to contact you and share information that may affect your application. For example:
- Has your phone number changed, or did you leave your home? Inaccurate phone numbers and addresses may lead to missed calls and correspondence.
- Have you changed your bank or account number? That could delay a direct deposit from FEMA.
- Have you received a settlement or letter of denial from your insurance? Provide the information to FEMA immediately, as these events could change your eligibility.
What if I find damage I did not know about previously?
Property damage will be evaluated by a FEMA inspector.
- If you notice additional damage to your property following your FEMA inspection, contact FEMA.
- If you cannot be present at your home during an inspection, you can authorize someone else to meet the inspector on your behalf by providing written consent for a third party to represent you.
Where do I update my information and check on the status of my application?
- You can also visit a Disaster Recovery Center in your area and speak to a FEMA representative in person to update the information fema.gov/DRC.
- If you don’t understand something when applying online, you can click “Help for this page” on the top left side of the form for more information.
- You can apply or update your information online at DisasterAssistance.gov, by calling 800-621-3362 (or through the FEMA mobile app).
- If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA your number for that service. Multilingual operators are available (press 2 for Spanish).