FEMA requests your help delivering important information about recovery to the survivors of the Hawaii wildfires.
Below you will find resources that you can use to provide information to your communities and encourage survivors to:
- Take steps to get federal assistance
- Use credible sources of information
- Find mental health support
- Locate loved ones
Quick Links
Visit these FEMA webpages to find trusted resources to support your community's recovery.
Local Resources
Maui Recovers
American Red Cross of Hawaii
County of Maui (Facebook)
Hawaii Emergency Management Agency
Hawaii Office of the Governor
Hawaii State and Local Level Referrals
Healthcare Association of Hawaii
Inciweb – Incident Information System
Maui County, HI Official Website
Maui Emergency Management Agency
Maui Emergency Management Agency (Twitter)
U.S. Fire Administration

Sample Text to Communicate with Survivors
FEMA and its federal partners are on the ground on Maui to assist survivors as they begin their long-term recovery plan. If you have been impacted by the Hawaii wildfires, there are resources available to help jumpstart your recovery.
Scroll through this collection of sample text and graphics to use in emails, social media, flyers and other materials to communicate with survivors in Hawaii. Or visit Disaster Support Social Graphics to view all resources.
Residents of Maui County who have been affected by this tragedy should register for FEMA assistance. Survivors with internet or telephone access can register for assistance by visiting www.DisasterAssistance.gov, calling 1-800-621- 3362 or by using the FEMA App (FEMA.gov/app).
If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service.
Related Graphics
FEMA has thousands of staff deployed to disaster operations across the country. We share the latest video and photographs uploads from the response on our DVIDS platform.
Access Videos & Photos on DVIDS

Option 1
___ survivors: Here's what recovery might look like for you ⤵️
1) Seek shelter and emergency assistance.
2) File your insurance claim(s).
3) Apply for FEMA disaster assistance.
4) Complete a home inspection.
5) Receive FEMA decision.
6) Return to repaired home or finds new home.
Option 2
___ survivors: If you have questions about your application status, want to find resources to help you recover, or need in-person support with ASL or assisted listening devices, call the FEMA Helpline at 1-800-621-3362 or visit a local Disaster Recovery Center (DRC)!
Text DRC & your ZIP CODE to 43362 to find a DRC near you.

Download Graphics Zip Files

GRAPHICS AVAILABLE
- Formats: Facebook, Twitter, and Instagram Story
- Languages: English, Spanish, Arabic, Chamorro, Chuukese, Creole, French, German, Hindi, llocano, Japanese, Korean, Nepali, Ōlelo Hawaiʻi (Hawaiian), Portuguese, Simplified Chinese, Tagalog, Urdu and Vietnamese
Social Media Sample Text
[STORM NAME] survivors: If you have questions about your application status, want to find resources to help you recover, or need in-person support with ASL or assisted listening devices, visit a local Disaster Recovery Center!
📱 Text DRC & your ZIP CODE to 43362 to find a DRC near you

Download Graphics Zip File

GRAPHICS AVAILABLE
- Formats: Facebook, Twitter, Instagram Story, and Instagram/Facebook Feed
- Languages: English, Spanish, Chamorro, Chuukese, Creole, llocano, Japanese, Korean, Nepali, Ōlelo Hawaiʻi (Hawaiian), Simplified Chinese, Tagalog, and Vietnamese
- For more information visit: Survivors' Road to Recovery
Social Media Sample Text
Have you suffered loss or damage due to Hurricane ___? If you're from one of the designated counties, you might be eligible for our assistance. Apply by:
- FEMA app
- Online: http://disasterassistance.gov
- Phone: 800-621-3362
- In Person: Visit a Disaster Recovery Center near you - fema.gov/drc
Learn More: Survivors' Road to Recovery

Download Graphic Zip Files

Graphics Available
- Formats: Flyer
- Languages: English, Spanish, Arabic, Burmese, Dari, French, Japanese, Nepali, Pashto, Kirundi, Somali, Swahili, Tagalog and Vietnamese
Additional Related Resources
FEMA is committed to ensuring disaster assistance is accomplished equitably, without discrimination on the grounds of to race, color, national origin, sex, sexual orientation, religion, age, disability, English proficiency, or economic status. Any disaster survivor or member of the public may contact the FEMA Office of Civil Rights if they feel that they have a complaint of discrimination.
FEMA’s Office of Civil Rights can be contacted by email FEMA-CivilRightsOffice@fema.dhs.gov or toll-free at 833-285-7448. Multilingual operators are available.
Hawaii Wildfires Disaster Assistance PSA
View the Hawaii Wildfires Playlist on YouTube for all videos related to helping survivors get through the recovery process.
Hawaii Wildfires B-Roll Playlist
View the Hawaii Wildfires B-Roll Playlist on YouTube .

If you evacuated, return home ONLY when local officials say it is safe to do so. We can imagine how difficult and frustrating it is to have to stay away. Please know these instructions are for your safety.
If you have been told it is safe to return to your home or business, it is important to be aware of potential hazards after a wildfire. Use caution when entering a burned area:
- Stay away from unstable power poles or structures
- Watch for hazards on the ground
- Wear protective shoes and gloves

Disasters can cause mental and emotional distress to survivors and loved ones. There are resources to help you through the experience.
Talk to a professional counselor via @samhsagov's @distressline: 1-800-985-5990
Finds tips to help children cope at ready.gov/kids/helping-children-cope.

There is support if you were affected by wildfires in Hawaii. No matter what language you speak, FEMA can help.
Online: FEMA.gov/hawaii-wildfires
Call the FEMA Helpline: 1-800-621-3362

Maui residents affected by the ongoing wildfires can now apply for federal disaster assistance.
Three easy ways to apply:
- Online: DisasterAssistance.gov
- Call: 800-621-3362 (Press 3 for an interpreter who speaks your language)
- FEMA App: FEMA.gov/app

- Formats: Flyer
- Languages: English and Spanish
For more information visit: Verifying Home Ownership or Occupancy
After a disaster there are often scams and rumors that target survivors. Please use official local, state and federal sources for credible information. Survivors should never trust someone claiming to be a disaster assistance employee asking for money. Local and federal disaster assistance workers do not solicit or accept money.
Related Graphics
Beware of Fraud and Scams
To access emotional support for this traumatic event, you can call or text the free, confidential Substance Abuse and Mental Health Services Administration Disaster Distress Helpline and connect with trained crisis counselors 24/7 at 1-800-985-5990.
If you are deaf or hard of hearing and use American Sign Language (ASL), use your mobile device to call 1-800-985-5990 or click on “ASL Now” at disasterdistress.samhsa.gov (samhsa.gov/find-help/disaster-distress-helpline) to contact an ASL fluent crisis worker.
For detailed updates about FEMA’s ongoing response and recovery efforts in Hawaii, as well as available resources, please visit FEMA.gov/hawaii-wildfires.

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Graphics Available
- Formats: Facebook and Twitter
- Languages: English, Spanish, Chamorro, Chuukees, Croatian, French, German, Ilocano, Japanese, Korean, Nepali, Ōlelo Hawaiʻi (Hawaiian Language), Simplified Chinese, Tagalog, and Vietnamese
- For more information visit: I Applied for Assistance. What's Next?
If you are looking for ways to help, visit hawaiistatevoad.org. These organizations provide a variety of assistance to survivors. Cash donations are preferred because they offer voluntary agencies the flexibility in obtaining the most-needed resources.
To learn how to stay safe during and after wildfires, including tips on safe debris clean-up, visit ready.gov/wildfires.
Related Graphics
For those trying to locate loved ones, a Family Assistance Center is open at the Kahului Community Center for residents who are trying to locate family members or loved ones.
Those with phone access can also call the Red Cross at 1-800-733-2767.

Download Graphics Zip File

Graphics Available
- Formats: Flyer
- Languages: English, Spanish, Arabic, Bengali, Burmese, Chamorro, Chuukese, French, German, Gujarati, Ōlelo Hawaiʻi (Hawaiian Language), Haitian Creole, Hebrew, Hindi, Hmong, Italian, Japanese, Karen, Kayah, Kiche, Korean, Ilocano, Navajo, Nepalese, Marshallese, Pashto, Polish, Pohnpeian, Portuguese, Russian, Samoan, Serbo-Croatian, Somali, Swahili, Simplified Chinese, Tagalog, Tonga, Urdu, and Vietnamese
Additional Related Resources

Download Graphics Zip File

Graphics Available
- Formats: Facebook, Twitter, and Instagram Story
- Languages: English, Spanish, Chamorro, Chuukese, Creole, German, llocano, Japanese, Korean, Nepali, Ōlelo Hawaiʻi (Hawaiian), Portuguese, Simplified Chinese, Tagalog, and Vietnamese

Download Graphics Zip File

Social Graphics Available
- Formats: Flyer
- Languages: English, Spanish, French, German, Haitian Creole, Korean, Portuguese, Simplified Chinese, Tagalog, and Vietnamese
For more information: Assistance for Governments and Private Non-Profits After a Disaster

Download Graphics Zip File

Social Graphics Available
- Formats: Facebook, Twitter, and Instagram Story
- Languages: English and Spanish

Download Graphics Zip File

Graphics Available
- Formats: Flyer, Facebook, Twitter, and Instagram Story
- Languages: English, Spanish, Arabic, Creole, Hindi, llocano, Japanese, Korean, Nepali, Ōlelo Hawaiʻi (Hawaiian), Portuguese, Russian, Simplified Chinese, Tagalog, Urdu and Vietnamese
For more information visit: Individuals and Households Program
Social Media Sample Text
Option 1
___ survivors: Here's what recovery might look like for you ⤵️
1️) File your insurance claim(s).
2️) Apply for FEMA disaster assistance.
3️) Complete a home inspection.
4) Receive FEMA decision.
Option 2
___ survivors: If you have questions about your application status, want to find resources to help you recover, or need in-person support with ASL or assisted listening devices, call the FEMA Helpline at 1-800-621-3362 or visit a local Disaster Recovery Center (DRC)!
Text DRC & your ZIP CODE to 43362 to find a DRC near you.

Download Graphics Zip File

Graphics Available
- Formats: Facebook, Twitter, and Instagram Story
- Languages: English, Spanish,Chamorro, Chuukese, Ōlelo Hawaiʻi (Hawaiian Language), Japanese, Korean, Ilocano, Simplified Chinese, Tagalog, and Vietnamese
For more information visit: Eligibility Criteria for FEMA Assistance

Download Graphics Zip File

Graphics Available
- Formats: Facebook, Twitter, and Flyer
- Languages: English, Spanish, Arabic, French, German, Creole, Hindi, Japanese, Simplified Chinese, Portuguese, Urdu, and Vietnamese
- For More Information visit: Get Assistance After a Disaster
Social Media Sample Text
After a disaster like ____, communities may need funding support in order to recover. That's when @fema steps in with public assistance grants. These funds help the state with debris removal, emergency response & restoring infrastructure.
Do you know the difference between our Individual Assistance & Public Assistance programs?
☑️ IA: Funding for survivors who have expenses and serious needs not covered by insurance.
☑️ PA: Funds given to local & state governments to help communities recover from disasters.

Download Graphics Zip File

Graphics Available
- Formats: Facebook, Twitter, and Flyer
- Languages: English, Spanish, Arabic, Portuguese, Tagalog, Chinese, Guajarati, Korean, Italian and Haitian Creole
- For More Information visit: Possible Sheltering and Housing Assistance for Disaster Survivors

Download Graphics Zip File

Graphics Available
- Formats: Facebook, Instagram Feed, and Twitter
- Languages: English, Spanish, Creole, Arabic, French, German, Hindi, Ilocano, Ōlelo Hawaiʻi (Hawaiian Language, Japanese Korean, Portuguese, Simplified Chinese, Tagalog, Urdu & Vietnamese

Download Graphics Zip File

Graphics Available
- Formats: Facebook, Instagram Story, and Twitter
- Languages: English, Spanish, Arabic, French, German, Creole, Japanese, Korean, Portuguese, Simplified Chinese, Tagalog, and Vietnamese
For more information visit: Individual Assistance
Social Media Sample Text
Option 1
Have you suffered loss or damage due to Hurricane ___? If you're from one of the designated counties, you might be eligible for our assistance. Apply by:
- FEMA app
- Online: http://disasterassistance.gov
- Phone: 800-621-3362
- In Person: Visit a Disaster Recovery Center near you - fema.gov/drc
Learn More: Survivors' Road to Recovery
Option 2
___ survivors: Here's what recovery might look like for you ⤵️
1️) File your insurance claim(s).
2️) Apply for FEMA disaster assistance.
3️) Complete a home inspection.
4️) Apply for a low-interest loan from @SBAgov.
5️) Receive FEMA decision.
Learn More: Survivors' Road to Recovery
Option 3
___ survivors: If you have questions about your application status, want to find resources to help you recover, or need in-person support with ASL or assisted listening devices, visit a local Disaster Recovery Center!
📱 Text DRC & your ZIP CODE to 43362 to find a DRC near you

Download Graphics Zip File

Graphics Available
- Formats: Flyer, Facebook and Twitter
- Languages: English, Spanish, Chamorro, Chuukese, llocano, Japanese, Korean, Simplified Chinese, Tagalog, and Vietnamese
For more information visit: How Do I Appeal the Final Decision?