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Georgia Hurricane Irma (DR-4338)

Incident Period: September 07, 2017
Major Disaster Declaration declared on September 15, 2017

Individual Assistance Applications
Approved: 7,982

Total Individual & Households Program
Dollars Approved: $9,680,366.66

Designated Counties (Individual Assistance):

Camden, Charlton, Chatham, Coffee, Glynn, Liberty, McIntosh

Applying for Assistance

Ways to Register:

  • Online:
  • In Person: Visit a Disaster Recovery Center (DRC). Download the FEMA App to find the nearest location.
  • Phone: If you are unable to access the internet, you can also call 1-800-621-3362 (711/Video Relay Service), TTY 1-800-462-7585.

Information You Will Need:

  • Social Security number
  • Address of the damaged home or apartment
  • Description of the damage
  • Information about insurance coverage
  • A current contact telephone number
  • An address where you can receive mail
  • Bank account and routing numbers for direct deposit of funds

What to Expect After You Apply

Once homeowners register with the Federal Emergency Management Agency, a FEMA housing inspector will call to schedule an inspection for those living in designated counties. Here’s what survivors need to know about the inspection process:

Everyone should know:

  • The FEMA inspector will show a photo ID badge.
  • If you are not shown photo identification, then do not allow the inspection.
  • If you suspect someone is posing as a FEMA inspector, call your local law enforcement agency.
  • You may receive visits from more than one inspector. Other inspectors may represent federal, state, parish and local government agencies, the U.S. Small Business Administration, the National Flood Insurance Program and/or insurance companies.       
  • Representatives of volunteer agencies may contact you to offer their services.

Before the FEMA inspection, it’s important that you know:

  • An adult 18 or older who lived in the residence before the disaster must be present for the inspection.
  • That person must have the following documents:
    • Photo identification;
    • Proof of ownership and occupancy of the damaged residence such as: property tax bill; mortgage payment bill or receipt, or utility service bill;
    • Homeowner and vehicle insurance documents;
    • List of persons living in residence at time of disaster that you compiled; and
    • List of disaster damage to the home and its contents that you compiled.

Vist Us At A Disaster Recovery Center (DRC)

Survivors can talk with disaster recovery center personnel about their challenges recovering from hurricane damage, get started on applying for SBA low-interest disaster loans, receive helpful recovery information and discuss other issues of concern. However, it is not necessary to visit a DRC to receive FEMA assistance.

Survivors are encouraged to register with FEMA before visiting a disaster recovery center if possible. Homeowners, renters and business owners in Camden, Charlton, Chatham, Coffee, Glynn, Liberty and McIntosh counties who sustained damage or losses as a result of Hurricane Irma are eligible to register.

  • The quickest way to apply for federal assistance is online at or through the FEMA mobile app.
  • Survivors may also apply by phone at 800-621-3362 (voice, 711 or VRS) or 800-462-7585 (TTY). Because of high demand, lines may be busy. Please be patient, and try calling in the morning or evening when call volume may be lower.
  • The toll-free numbers are open from 7 a.m. to 11 p.m. ET, seven days a week.
  • Multilingual operators are available. Press 2 for Spanish and press 3 for other languages.


 find a disaster recovery center. Visit Install the FEMA App. Meet one-on-one with FEMA staff at a recovery center or call us at 800-621-3362 (711 or Video Relay Service) and TTY 800-621-3362.
This graphic explains two ways survivors can look up disaster recovery center locations in their area. Download Original

Camden County

Camden County Recreation Center

1050 Wildcat Boulevard

Kingsland, GA 31548


Hours: Mon-Fri:   8 a.m. to 6 p.m.

         Saturday:  8 a.m. to 6 p.m.

         Sundays:   Closed



Chatham County

Southwest Chatham Library

14097 Abercorn St.

Savannah, GA 31419


Hours: Mon-Fri:   9 a.m. to 6 p.m.

         Saturday:  9 a.m. to 6 p.m.

         Sundays:   Closed




Coffee County

Coffee County Fire Department – Fire Hall
941 Mahogany Rd.
Douglas, GA 31533


Hours:  Mon-Fri:  8 a.m. to 6 p.m.
            Saturday: 8 a.m. to 6 p.m.
        Sunday:    Closed


Glynn County

Ballard Park Complex

Suite 102

323 Old Jesup Road

Brunswick, Ga.  31520


Hours: Mon-Fri:   8 a.m. to 6 p.m.

         Saturday:  8 a.m. to 6 p.m.

         Sundays:   Closed


As more centers open, survivors may locate a center near them at or by calling the FEMA helpline at 800-621-3362. That information is also available on the FEMA mobile app. Survivors may register at any open DRC, even out of state.

We Are Hiring

FEMA has an immediate need to hire residents of Georgia to help assist with the hurricane response and recovery efforts.

Available Positions

  • Public Assistance Site Inspector
    • Locations: Albany, Atlanta, Brunswick, Savannah, and Warner Robins
    • Description: Site Inspectors validate disaster damage and collect specific and detailed information on damaged public facilities under the direction of a Site Inspector Crew Lead.  Duties include visiting damaged sites and documenting the damage through photographs and measurements, as well as the creation of sketches and drawings as necessary.  The Site Inspector uses the Site Inspection Report (SIR) to collect data to create the Damage Description and Dimensions (DDD) of the Public Assistance grant. Will also takes notes of any elements of damage or conversations with the Applicant. 


  • Public Assistance Administrative Assistant
    • Locations: Albany, Atlanta, Brunswick, Savannah, and Warner Robins
    • Description: This position has a wide range of clerical administrative duties to support office and personnel staff. PA Admins will perform other Public Assistance duties such as answer phones, take messages, send e-mail, compose, and send written communication for business purposes that is well organized and appropriate for the intended audience. Plan and schedule meetings, appointments and maintain contact lists.  Coordinate and maintain records, research, collect and compile information, and verify the accuracy of data. Prepare and coordinate a variety of materials for briefings and presentations, create letters and memos.


  • Media Relations Specialist
    • Locations: Warner Robins
    • Description: Develops and maintains a positive working relationship with local news media, establishing honest and open lines of communication to relay breaking news and critical information to disaster survivors. Conducts interviews and records public service announcements (PSAs) using approved talking points. Will analyze information and create timely and organized reports to identify and summarize developing news issues. Maintain awareness of current and approved fact sheets, media deadlines, and accurate media lists. Monitors and refers inquiries about federal, state, and voluntary agency programs to the Joint Field Office (JFO) News Desk as needed. Will compile relevant stories, prepare summaries, identify trends, and brief the Disaster Recovery Center (DRC) managers and Disaster Survivor Assistance (DSA) staff about interaction with the media.


  • Congressional Affairs Specialist
    • Locations: Warner Robins
    • Description: The incumbent will track activities and outreach to members of Congress involving recess, speaking engagements, town hall meetings, special events, and media coverage. Plan, prepare for/and coordinate regularly-scheduled conference calls with the Georgia congressional delegation/staff involving state and FEMA leadership in Georgia to provide updates on federal recovery operations. Support effective communication strategies and information flow. Plan, coordinate, and manage outreach and office visits. Monitor Member web sites for relevant information. Perform casework to include prioritizing requests, establishing response deadlines, researching cases, developing casework responses, and inputting information into the tracking system.


  • Historic Preservations Specialist (posted as: Historic Site Administrator)
    • Locations: Albany, Atlanta, Brunswick, and Warner Robins
    • Description: The Historic Preservation Specialist will be responsible for conducting Historic Preservation compliance reviews. Understanding of NEPA and NHPA is a plus. Responsible for conducting Historic Preservation compliance reviews with minimal supervision. Provides technical assistance to program staff and other personnel recommends and implements streamlining measures for EHP compliance activities, in coordination with appropriate regional staff and Federal, Tribal and State EHP resource agencies, as required. Deliver concise environmental and historic preservation information to applicants and program staff. Conduct environmental reviews and prepare required documentation, and submit recommendations to the appropriate team leader for approval.


  • Environmental Specialist (posted as: Environmental Consultant)
    • Locations: Albany, Atlanta, Brunswick, and Warner Robins
    • Description: The incumbent in this position will be responsible for conducting Environmental and Historic Preservation compliance reviews. Understanding of NEPA and NHPA is a plus. Knowledge of Environmental Laws and Executive Orders and Historic Preservation Laws is a plus.
    • Preparation and/or review of studies, written reports, charts, graphs, maps, and other documentation that describes the technical methods and results of surveys of properties identified for environmental impact statements, environmental assessments, survey reports, and design memorandum. Preparation of documentation may concern items of archaeological, geological, and historical significance in relation to other environmental factors that are considered in selecting and recommending the most desirable plan of development.


  • Travel Coordinator
    • Locations: Brunswick
    • Description: As a Travel Specialist with the Federal Emergency Management Agency (FEMA), your duties will include, but will not be limited to: assist Travelers with travel expenses in FEMA travel system: CONCURGOV, perform quality assurance review for Travel Authorizations and Vouchers, assist in the preparation of regularly scheduled reports, assist travelers over the phone, provide general support to travelers, recognize/identify potential travel issues or problems and communicate them to the Travel Manager, maintain travel department's appointment schedule, answer questions from travelers about policy and procedures, maintain contact with travel personnel at other support sites to provide shared Disaster Recovery (DR) information, maintain contact with FEMA Finance Center on all disaster specific travel information.


  • Human Resources Assistant
    • Locations: Brunswick and Warner Robins
    • Description: Provides clerical support to the Human Resources Unit. The Human Resources Assistant carries out responsibilities in some or all of the following functional areas: Tracking, reporting, and accountability of employees, Time & Attendance, and all other HR functions. Update disaster employee assignment information in the Agency Deployment Tracking System as required.  Collect, review, verify and file the approved Overtime Work Justification, Authorization and Certifications at the beginning of each pay period. Compare and reconcile Time and Attendance (T&A) information with the deployment staffing report, ensuring that the time has been validated and certified for every assigned disaster employee. Check the time records for accuracy and troubleshoot various pay issues.


  • Voluntary Agency Liaison Specialist
    • Locations: Brunswick and Savannah
    • Description: Will provide administrative, logistical and research support for projects and reports assigned by the Volunteer Agency Liaison group leader. Will describe and clarify federal disaster programs and eligibility requirements to Long Term Recovery Centers based upon established procedures. Will serve as the key point of contact for voluntary agencies for information on government response and recovery activities and act as the point of contact for government on the activities of the VOLAGs. Will maintain disaster-specific files, maintain rosters and contacts for voluntary agencies and will assist with dissemination of information. Responsible for assembly of long term recovery committees, nongovernmental, social service organizations and other service providers to assist in recovery. Will provide information to Agency committees about disaster programs and answer questions regarding individual cases, with written consent.


If you are interested and you are a current resident of Georgia, visit , create a profile and enter the position title or send a resume to:  and list the job title and location of the position you are applying for in the subject line of the email.

Tips for Clean-Up

Below are a few simple guidelines to follow that will make the clean-up and salvage process safer and easier:

Returning Home

  • Always wear protective clothing including long-sleeved shirts, long pants, rubber or plastic gloves and waterproof boots or shoes.
  • Before entering your home, look outside for damaged power lines, gas lines and other exterior damage.
  • Take photos of your damage before you begin clean up and save repair receipts.
  • Your home may be contaminated with mold, which raises the health risk for those with asthma, allergies and breathing conditions. Refer to the Center for Disease Control for more info on mold:
  • Open doors and windows so your house can air out before spending any length of time inside.
  • Turn off main electrical power and water systems and don’t use gas appliances until a professional can ensure they are safe.
  • Check all ceilings and floors for signs of sagging or other potentially dangerous structural damage.
  • Throw out all foods, beverages and medicines exposed to flood waters or mud including canned goods and containers with food or liquid.
  • Also, throw out any items that absorb water and cannot be cleaned or disinfected (mattresses, carpeting, stuffed animals, etc.).
  • Beware of snakes, insects, and other animals that may be on your property or in your home.
  • Remove all drywall and insulation that has been in contact with flood waters.
  • Clean all hard surfaces (flooring, countertops, appliances, sinks, etc.) thoroughly with hot water and soap or detergent.

Beware of Fraud and Price Gouging

After a disaster scam artists, identity thieves and other criminals may attempt to prey on vulnerable survivors. The most common post-disaster fraud practices include phony housing inspectors, fraudulent building contractors, bogus pleas for disaster donations and fake offers of state or federal aid.

Survivors should keep in mind:

  • FEMA does not authorize individual contractors to solicit on its behalf.  Beware of any individual contractors contacting you directly on behalf of FEMA to sign you up for debris removal or remediation services.
  • If you have any concerns about individuals representing themselves as FEMA or would like to report fraud, please contact the National Center for Disaster Fraud at (866) 720-5721 or via email at
  • Federal and state workers never ask for, or accept money, and always carry identification badges
  • There is NO FEE required to apply for or to get disaster assistance from FEMA, the U.S. Small Business Administration or the state

Scam attempts can be made over the phone, by mail or email, text or in person

Price Gouging

Price gouging occurs when a supplier marks up the price of an item more than is justified by his actual costs. Survivors are particularly susceptible because their needs are immediate, and have few alternatives to choose from. If you find price gouging, contact the Georgia State Office of the Attorney General

Dealing with Contractors:

Survivors should take steps to protect themselves and avoid fraud when hiring contractors to clean property, remove debris or make repairs.

Simple rules to avoid becoming a victim of fraud:

  • Only use contractors licensed by your state
  • Get a written estimate and get more than one estimate
  • Demand and check references
  • Ask for proof of insurance
    • i.e., liability and Workmen's Compensation
  • Insist on a written contract and refuse to sign a contract with blank spaces
  • Get any guarantees in writing
  • Make final payments only after the work is completed
  • Pay by check.

The best way to avoid fraud is to arm yourself against it by having a checklist to remind you of what you need to demand when hiring a contractor.

How to Help

To help people affected by the storm, visit @nvoad’s page for a listed of trusted organizations. To help, remember:

  • Cash is best. Financial contributions to recognized disaster relief organizations are the fastest, most flexible, and most effective method of donating. Organizations on the ground know what items and quantities are needed, often buy in bulk with discounts and, if possible, purchase through area businesses which supports economic recovery.
  • Confirm donations needed. Critical needs change rapidly – confirm needed items BEFORE collecting; pack and label carefully; confirm delivery locations; arrange transportation. Unsolicited goods NOT needed burden local organizations’ ability to meet survivors’ confirmed needs, drawing away valuable volunteer labor, transportation, and warehouse space.
  • Connect to volunteer. Trusted organizations operating in the affected area know where volunteers are needed, and can ensure appropriate volunteer safety, training, and housing.

    Thank you for your interest in helping the survivors of Hurricane Irma, there are other ways to help. When disaster strikes, America looks to FEMA to support survivors and first responders in communities all across the country. We are currently seeking talented and hard-working people to help support the response and recovery.

National Flood Insurance Program

Information about Loss Avoidance. NFIP flood insurance policyholders may be able to get up to $1,000 to help with protective measures taken to avoid flood damage when a flood is imminent.

Steps to File a Claim

FEMA’s How do I File My Flood Claim?  page offers more details on each of the steps below, along with more information for Hurricane Irma survivors who have flood insurance with the National Flood Insurance Program.

  1. STEP ONE: File a Claim
    • Who to call
    • What information to provide when reporting your claim
    • How to register for FEMA assistance online
  2. STEP TWO: Prepare For Your Inspection
    • How to document damage
    • How to remove your flood damaged items
    • Who to contact as you make repairs
  3. STEP THREE: Work with Your Adjuster
    • What you should expect from your adjuster visit
    • What to know, do, and discuss with your adjuster
    • What to do after your inspection
  4. STEP FOUR: Complete A Proof of Loss

Note for Hurricane Irma Survivors: Although ordinarily required within 60 days from the date of loss, completing a Proof of Loss (POL) will be waived for a period of one-year. The insurance company will accept the adjuster’s report to pay your claim. You will need a POL if you find additional flood damage or if you disagree with what the insurance company pays you.

Please keep in mind that even after you receive an initial payment for your flood claim, you have the option to request additional payment. You will need to submit a POL by one year from the date of loss if you request additional payment(s).

Unsatisfied With Your Claim Payment? If after you receive a denial letter (for all or some of your flood insurance claim) from your insurer you are unsatisfied with the dollar amount being offered for flood-loss repairs or replacements, you may explore other options. These options are only available for policyholders who have received a denial letter.

Financial Assistance

Individual Assistance - Dollars Approved


Total Individual & Households Program (IHP) - Dollars Approved*


Total Housing Assistance (HA) - Dollars Approved*


Total Other Needs Assistance (ONA) - Dollars Approved*


Total Individual Assistance (IA) - Applications Approved*

Public Assistance - Dollars Approved

If and when public assistance obligated dollar information is available for this disaster, it will be displayed here. Information is updated every 24 hours.

* Dollars Approved: Assistance dollars approved but not necessarily disbursed.

Learn more about FEMA Disaster definitions. Last Updated: 2017-10-11 18:39

Related Links

Last Updated: 2017-10-16 12:46