RALEIGH, N.C. – FEMA’s National Flood Insurance Program has received more than 12,000 flood insurance claims related to Hurricane Florence and paid out more than $29 million in advance payments to policyholders as of Sept. 27, 2018. The NFIP reminds policyholders that the faster they file their claims, the faster they can begin their recovery.
FEMA wants to ensure policyholders have all the information and resources possible to quickly move through their recovery process. Specifically, policyholders need to know how to file an NFIP claim, how to document damages, and how to request additional federal disaster assistance if available.
NFIP policyholders who have not yet filed a claim should call their agent or insurance company and file immediately. Policyholders who need assistance contacting their insurance company can contact the NFIP Call Center at 1-800-427-4661.
Editor’s Note: Audio soundbites available on FEMA.gov include how to file a flood insurance claim, begin the cleanup process, and file for disaster assistance. Full transcripts of each soundbite also available.
Soundbite #1: How to file an NFIP insurance claim
Soundbite #2: Document damage
Soundbite #3: Finalize your claim, and register for additional federal assistance
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