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Guánica, Ponce Disaster Recovery Centers Open for One More Week

Release Date Release Number
NR 040

PONCE, Puerto Rico – Disaster Recovery Centers at Guánica and Ponce are open for one final week to serve residents affected by the Puerto Rico earthquakes.

Tropical Storm Isaias skirted the island, bringing strong winds, rain, flooding and scattered power outages that suspended operations for two days at the recovery centers. The centers are scheduled to close at 6 p.m. on Aug. 7.

Residents have just a week to meet face-to-face with FEMA specialists who can help update their applications for disaster assistance and answer their questions.

The Guánica center is located at Club Puertorriqueño de Ensenada, Calle 2. The Ponce center is at Complejo Polideportivo Los Caobos (Cancha de Baloncesto) on Avenida Los Caobos. Both centers offer in-person and drive-thru service from 8 a.m. to 6 p.m. through Aug.7, and are operating under COVID-19 safety protocols. Masks or face coverings are required for entry and service.

Residents may visit either recovery center. In-person service is by appointment only. No appointment is needed for the drive-thru, where documents are scanned into case files and returned to the applicants.

To make an appointment, call the FEMA Helpline: 800-621-3362 (FEMA) or (TTY) 800-462-7585. Press 2 for a Spanish-speaking operator. Lines are open from 7 a.m. to 11 p.m. daily.

For more information on Puerto Rico’s disaster recovery, visit www.fema.gov/disaster/4473 and Facebook: www.facebook.com/femapuertorico.


Last updated Jul 31, 2020

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