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National Flood Insurance Program: Publications

This page shares links to publications about the National Flood Insurance Program. The publications include information about what to do before, during, and after a flood. We also have many of these resources in Spanish.

We also have online materials and publications about the National Flood Insurance Program that may be especially useful for:

Insurance Agents

Real Estate Professionals

State and Local Officials

Please note, some publications listed on this order form are only available online. These and other publications can be downloaded.

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Before the flood

Website (website)
Online Flood Insurance Informational Whiteboard Videos
Online Flood After Fire (fact Sheet, updated 10/17, and Infographic, updated 12/17)
Online (01/18) Understanding Mudflow and the NFIP (fact Sheet)
Online National Flood Insurance Program (fact sheet)
Online (08/13) Protect your New Home (fact sheet)
F-P2019 (08/18)  Map Changes and Flood Insurance: What Property Owners Need to Know (brochure) 
F-061 (04/18) Your Homeowners Insurance Doesn't Cover Floods (palm card)
F-061S (04/18) Su Seguro de Vivienda de Residencia no cubre Inundaciones (Your Homeowners Insurance Doesn't Cover Floods, palm card)
F-002 (07/18) Why do I Need Flood Insurance? (brochure)
F-002S (09/18) Por Que Necesito un Seguro Contra Inundacion (Why do I Need Flood Insurance, brochure)
F-436 (10/17) The Preferred Risk Policy for Homeowners and Renters (brochure)
F-436S (07/17) Póliza de Riesgo Preferencial para Propietarios e Inquilinos (The Preferred Risk Policy for Homeowners and Renters, brochure)
F-437S (6/17) Poliza de riesgo preferida para negocios (The Preferred Risk Policy for Businesses( (brochure)
F-679 (11/12) Summary of Coverage (handbook)
F-679S (11/12) Programa Nacional de Seguro Contra Inundacion Resumen de Cobertura (NFIP Summary of Coverage, handbook)
F-778 (08/13) Summary of Coverage for Commercial Properties (handbook)
F-029 (04/10)  NFIP Condominium Coverage (online fact sheet)

During the Flood

Online (04/18) Flood Insurance Manual
Online (05/18) Understanding Flood Loss Avoidance (fact sheet)

After the Flood

Online (05/18) After the Flood: Cleanup (flyer)
Online (09/18) Starting Your Recovery: FEMA's Flood Insurance Claims Process (fact sheet)
Online (09/18) Comenzando su recuperación: El proceso de reclamación de seguro contra inundación de FEMA (Starting Your Recovery: FEMA's Flood Insurance Claims Process, fact sheet) 
Online (09/18) How to File a Flood Insurance Claim
Online (09/18)  Cómo presentar una reclamación del seguro contra inundaciones (How to File a Flood Insurance Claim, infographic)
Online (01/16) Salvaging Water-Damaged Family Valuables and Treasures (fact sheet)
Online (10/17) Who's Knocking at Your Door? (infographic)
Online (05/10) NFIP Substantial Damage (guidance document)
Online (05/18) Policyholders are Encouraged to Apply for Disaster Assistance (fact sheet)
Web page List of NFIP Insurance Companies
Web page Start the Flood Insurance Claims Process
Web page NFIP Call Center (1-800-427-4661)
Web page Flood Claims Appeals and Guidance
F-687 (10/17)  NFIP Claims Handbook
F-687S (10/17) Manual de Reclamaciones para Seguros Contra Inundaciones (Flood Insurance Claims Handbook)
F-679S (11/12) Programa Nacional de Seguro Contra Inundacion Resumen de Cobertura (NFIP Summary of Coverage)
F-695 (09/17) Flood Insurance Requirements for Recipients of Federal Disaster Assistance (brochure)
F-695S (10/17) Programa Nacional de Seguro Contra Inundaciones para Beneficiarios De asistencia Federal por Desastres (Flood Insurance Requirement for Recipients of Federal Disaster Assistance, brochure)
F-663 (09/17) Increased Cost of Compliance Coverage: Creating a Safer Future (brochure)
F-663 (12/17)
Cobertura del aumento en el costo de cumplimiento (Increased Cost of Compliance: Creating a Safer Future, brochure)
F-777 (03/13) Build Back Safer and Stronger - What you Need to Know (online only)
F-777S (3/13) Reconstruya de Manera Mas Segura y Resistente. Lo Que Necesita Saber. (Build Back Safer and Stronger - What You Need to Know, online only, fact sheet)

Order Forms

F-057 (09/18) NFIP Public Awareness Materials Order Form
F-106 (7/14) NFIP Underwriting and Claims Materials Order Form

Additional Resources

F-010 (09/18) NFIP FloodSmart Folder (hardcopy only)

Forms links to an assortment of forms for use by the general public, industry professionals and government officials interested in: claims adjusting; elevation certificates; submitting a Letter of Map Change (LOMC) request; floodproofing certificates for non-residential structures; ordering public awareness materials; ordering underwriting and claims materials; and getting a flood hazard determination.

The Watermark (NFIP Financial Statements)

The Watermark is a quarterly report that provides transparency on the financial state of the National Flood Insurance Program (NFIP). The goal is to give interested stakeholders one central location to secure answers to reoccurring questions pertaining to the NFIP. 

Affordability Framework for the National Flood Insurance Program (NFIP)

Through Biggert-Waters Flood Insurance Reform Act of 2012 and the Homeowner Flood Insurance Affordability Act of 2014, Congress directed the FEMA to examine options to aid individuals so they could afford risk-based premiums under the National Flood Insurance Program (NFIP), and to develop a framework to help policymakers consider how to provide targeted assistance to policyholders and potential policyholders.

The Affordability Framework provides data-driven analysis of the cost burden borne by flood insurance policyholders and potential policyholders, identifies the populations most burdened by the cost of flood insurance, and provides options for policymakers to consider to help close the flood insurance gap across the nation by reducing the cost burden of flood insurance.

Affordability Framework on the National Flood Insurance Program

NFIP Desk Reference Guide

The National Flood Insurance Program Desk Reference is in three distinct parts:

  • Before the Flood
  • During the Flood, and
  • After the Flood

Community and state leaders, insurance industry professionals, as well as policyholders, renters, homeowners and businesses will find its resources helpful. We have organized this guide to provide succinct information in an easy-to-navigate document and included important, key contact information. To ensure it can be updated as the program evolves, this document has been published electronically.

Still need help?

If you still have questions, try searching for answers on this site, glancing through the page titles in the navigation menu, or visiting Got a Problem?

Last Updated: 
04/28/2020 - 19:26