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Living with Levees: The Levee Outreach Toolkit

This page provides community officials with levee outreach resources that they can use to make informed decisions and to share information with the public. Materials are provided for various categories of levees, and the information is categorized by various stakeholder groups that might benefit from gaining more knowledge about levees from their community officials.

Emergency preparedness committee meetingEmergency management counselingPublic distribution of flood management information

Community engagement is critical to understanding the risk associated with levees. The above images show people interacting within communities and getting information on their risk.

The Levee Outreach Toolkit

Know Your Risk, Know Your Role, Take Action Today!


As the flood hazards associated with a levee system change or come under review, community officials must be able to communicate effectively with residents and business owners, the insurance community, lenders and real estate agents, and the media and other community leaders. FEMA has developed the Levee Outreach Toolkit, available through the webpages listed below, to support these outreach efforts. The toolkit includes flexible template materials that local government officials and agencies can adapt and use to address flood risks behind levees and the flood insurance implications of levee status changes in their communities.

The Toolkit covers many—but not all—of the communication needs for communities whose flood hazard

zones are being updated, including the Special Flood Hazard Area (the area inundated by the 1-percent-annual-chance flood). Users are encouraged to adapt the materials as needed and use the fact sheet templates to create any additional pieces they may need. Additional levee outreach materials that can be used by real estate, lending, and insurance professionals are available through the Real Estate, Lending and Insurance Professionals: Levee Mapping Status page. You can also use these tools FEMA has created to better understand the relationship between levees and flood risk.

Toolkit Structure

The toolkit is separated into the following sections to address three core levee status designations and outreach:

Click on the section that most closely identifies the situation in your community. On each Levee Situation page listed above, you will see a brief explanation of the situation, the flood insurance implications, and the importance of reaching out to residents and stakeholder groups. You can then choose to view and download outreach materials created specifically for communicating with, and through, different audience groups.

Materials and Formats

All the template materials on this site include key messages and information, while allowing them to be customized by end users. Red brackets clearly mark the areas to insert community-specific information. Directions inside the brackets suggest the appropriate type of information to include. These template documents, are not designed for high-resolution printing, but they can be printed in color. FEMA resource materials are provided as PDF documents to protect their integrity. They can be printed, but not changed.

For More Information

For additional levee resources, visit:

If you still have questions or need assistance, contact a Map Specialist in the FEMA Mapping and Insurance eXchange (FMIX) through the following methods:

  • Call (877) FEMA MAP (877-336-2627), Monday through Friday, 8:00 am through 7:00 pm (ET)
  • Email the FMIX
  • Chat with a Map Specialist, Monday through Friday, 9:00 am to 5:00 pm (ET)

Subscribe to receive flood hazard mapping updates via email.

Last Updated: 
06/05/2020 - 08:30