Florida Surfside Building Collapse

The last day for individuals and families to apply for assistance after this disaster has passed. You are no longer able to begin a new claim.

To check the status on a previously submitted claim, visit DisasterAssistance.gov.

I Was Told to Call the U.S. Small Business Administration

FEMA is not allowed to provide disaster assistance for certain losses covered by the U.S. Small Business Administration (SBA) disaster loans. The SBA provides low-interest disaster loans to individuals and households to help with disaster losses. FEMA works with the SBA to determine if you may qualify for Personal Property Assistance, Transportation Assistance, or a Group Flood Insurance Policy.

FEMA will automatically refer you to the SBA to be considered for a disaster loan if you meet SBA’s income standards. FEMA uses your household annual gross income and number of dependents to determine if you should be referred to the SBA.

If you are referred to the SBA, FEMA will contact you via an auto-dialer system to explain how to apply for a disaster loan. You must complete and return a loan application to be considered for an SBA loan or certain types of FEMA assistance. You do not have to accept an SBA loan offer. However, if you are approved for an SBA loan, and you do not accept it, you will not be referred back to FEMA for personal property or transportation assistance.

For more information about the SBA disaster loan program, please call the SBA at 800-659-2955 (TTY: 800-877-8339). SBA information is also available at www.SBA.gov/disaster or by email at disastercustomerservice@sba.gov.

I Applied for Assistance. What's Next?

Find a Housing Counselor

U.S. Department of Housing and Urban Development (HUD) provides support to a nationwide network of housing counseling agencies (HCAs) and certified counselors. HUD-participating HCAs are approved and trained to provide tools to current and prospective homeowners and renters so they can make responsible choices to address their housing needs in light of their financial situations.

Verifying Home Ownership or Occupancy

FEMA is required to verify you lived at the address in your application as your primary residence before providing most types of assistance. FEMA is also required to verify you owned your home before providing home repair or home replacement assistance. Learn more about this process.

As part of our effort to make the disaster assistance process quicker and reduce the burden on applicants, we try to verify occupancy and ownership by using an automated public records search.

If we cannot verify you lived in or owned the home that you listed on your application, we will ask you to provide documents to prove occupancy and/or ownership to help us determine if you are approved for assistance.

How to Help

Volunteer and Donate

Recovery can take many years after a disaster. There are many ways to help such as donating cash, needed items or your time. Learn more about how to help those in need.

Don’t self-deploy to disaster areas. Trusted organizations in the affected areas know where volunteers are needed. Work with an established organization to make sure you have the appropriate safety, training and skills needed to respond.

FEMA Voluntary Agency Liaisons (VALs) support the significant contributions of voluntary, faith-based, and community stakeholders active in disaster by building relationships – and coordinating efforts – with and across partner organizations and government agencies.

Doing Business with FEMA

If you are interested in providing paid services and goods for disaster relief, visit our Doing Business with FEMA page to get started.

If you own a business involved with debris removal and want to work on clean-up efforts in affected areas, please contact the local government in affected areas to offer your services.