There are a variety of support resources available to Hazus users. Key Hazus points-of-contact are listed below.
Sign up to receive updates regarding the Hazus program, training opportunities and conferences.
Technical assistance is available via the Hazus Help Desk at https://hazus-support.msc.fema.gov/. If you do not have login credentials for the site, please send an e-mail to email@example.com to gain access.
Users can also call the FEMA Map Information Exchange (FMIX) at 1-877-336-2627 as an alternative means of support. The FMIX helps users during normal business hours to follow up on Help Desk tickets, receive assistance in using the Help Desk or obtain answers to general questions about Hazus.
Eric Berman, Hazus Program Manager
Telephone: (202) 646-3427
Vince Brown, Hazus User Groups (HUGs), Private Sector
Telephone: (202) 646-2725
Hazus Outreach Team
Please do not contact the Program Contacts for technical assistance. Please email the Help Desk at firstname.lastname@example.org.