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Hazus Technical Support & Contact Information

There are a variety of support resources available to Hazus users. Key Hazus points-of-contact are listed below.

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Technical Support

Technical assistance is available via the Hazus Help Desk by emailing

Users can also call the FEMA Map Information eXchange (FMIX) at 1-877-336-2627 as an alternative means of support.  The FMIX helps users during normal business hours to follow up on Help Desk tickets, receive assistance in using the Help Desk, or obtain answers to general questions about Hazus.

Program Contacts

Jesse Rozelle, Hazus Program Manager

Paul Ganem, Emergency Management Institute Hazus Training and Education

Hazus Outreach Team

Please do not contact the Program Contacts for technical assistance. Please email the Help Desk at

Last Updated: 
05/13/2020 - 12:26