Residents of Logan, McDowell, Mercer, Mingo, Wayne, and Wyoming counties whose primary residences were damaged by the floods of Feb. 15 – 18, 2025, may be eligible to apply for FEMA Individual Assistance. The deadline to apply is Monday April 28, 2025.
If you registered your damages through a state survey, you still need to register for FEMA Individual Assistance. The information from the state survey was used to help the damage assistance teams scope the extent of the damages. But residents in the designated counties must additionally apply for FEMA assistance and may receive help with expenses related to essential items, temporary housing, home repairs, and other needs as a result of the winter flooding.
There are four ways to apply:
- Visit DisasterAssistance.gov.
- Download the FEMA App.
- Call the FEMA Helpline at 800-621-3362.
- Phone lines are open every day and help is available in most languages. If you use a relay service such as video relay service (VRS) or captioned telephone service, please provide FEMA your number for that service.
- Speak with someone in person.
- Disaster Survivor Assistance (DSA) teams will be on the ground in impacted communities, walking door-to-door to share information and help residents apply for FEMA assistance.
- In coordination with the West Virginia Emergency Management Division (WVEMD) and officials in impacted counties, FEMA has opened a Disaster Recovery Centers (DRCs) in Mercer, McDowell, Mingo, and Wyoming Counties. At a Disaster Recovery Center, you can get help applying for federal assistance, update your application, and learn about other resources available.
| Mercer County Disaster Recovery Center | McDowell County Disaster Recovery Center |
Lifeline Princeton Church of God 250 Oakvale Road Princeton, WV 24740 Hours of operation: Monday to Friday: 9 a.m. - 5 p.m. Saturday: 10 a.m. – 2 p.m. Closed Sundays Closed March 15, March 22, April 19 | Bradshaw Town Hall 10002 Marshall Hwy Bradshaw, WV 24817
Hours of operation: Monday to Saturday: 8 a.m. to 6 p.m. Closed Sundays |
| Mingo County Disaster Recovery Center | Wyoming County Disaster Recovery Center |
Williamson Campus 1601 Armory Drive Williamson, WV 25661
Hours of operation: Monday through Saturday, 8 a.m. to 6 p.m. Closed on Sundays | Wyoming Court House 24 Main Ave Pineville, WV 24874
Hours of operation: Monday through Friday: 8 a.m. to 6 p.m. Saturday: 9 a.m. to 3 p.m. Closed on Sundays |
If you have insurance, you should file a claim as soon as possible. FEMA can’t pay for losses that your insurance will cover.
When you apply, you will be asked to provide:
- A description of the damage
- Your contact information, including your current phone number and your 911 address where you can currently be reached
- Your 911 address at the time of disaster
- Your Social Security number
- Your contact information
- If you have insurance, your policy number, agent or company
- Your annual household income
- Your bank account information, if you would like to receive direct deposit
For a more detailed application checklist: Application Checklist | disasterassistance.gov.
If you have already applied for FEMA assistance and have questions about the status of your application or about appealing a FEMA determination letter you have received, visit a DRC near you for one-on-one assistance or call the FEMA helpline at 1-800-621-3362. FEMA staff are ready to answer your questions.
For more information on West Virginia’s disaster recovery, visit emd.wv.gov, West Virginia Emergency Management Division Facebook page, www.fema.gov/disaster/4861 and www.facebook.com/FEMA.
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