BATON ROUGE, La. –The drive-thru Disaster Recovery Center in Jena will close Oct. 17 and reopen in Olla from 1 p.m. to 6 p.m. Oct. 18. From Oct. 19–25, operating hours are 8 a.m. to 6 p.m. to help Hurricane Laura survivors.
The drive-thru is staffed with FEMA personnel who are available to scan documents, assist with registration and answer questions about disaster-assistance programs.
The center operates under strict COVID-19 protocols to ensure visitors are safe. Masks or face coverings are required for entry and service. Survivors remain in their cars. A specialist wearing a face mask will receive documents through the window and return them.
No appointment is necessary. The drive-thru center is located at:
Old Holloway Bldg. (Olla Critical Transportation Needs Shelter)
Olla, LA 71465
Additional centers are open in Louisiana. Survivors may visit any open center.