Applying for Assistance
Homeowners, renters and business owners in the Municipality of Anchorage, Matanuska-Susitna Borough, and Kenai Peninsula Borough who suffered loss or damages due to the earthquake on Nov. 30, 2018 may register for federal disaster assistance.
You will need to apply separately for the FEMA Individual Assistance program, even if you already registered for the State Individual Assistance program. Federal assistance can augment what is available from the state, and requires a separate registration.
To register, you will need the following information:
- Social security number
- Current mailing address and damaged home address
- Phone numbers
- Type of insurance coverage
Low-interest disaster loans from the U.S. Small Business Administration (SBA) are available for businesses of all sizes (including landlords), private non-profit organizations, homeowners and renters. Disaster loans cover losses not fully compensated by insurance or other recoveries; however, an SBA applicant does not need to wait for their insurance settlement.
SBA applicants may apply online at DisasterLoan.sba.gov. Information about low-interest SBA disaster loans and application forms are available online at SBA.gov/disaster or by calling 800-659-2955 (TTY users call 800-877-8339) or via email to DisasterCustomerService@sba.gov. Call SBA at 800-659-2955 to have an application mailed to you.
Disaster Recover Centers
Community Covenant Church
16123 Artillery Rd.
Eagle River, AK 99577
Hours: Mon-Sat, 9a.m. to 7p.m.
Sunday 10a.m. - 2p.m.
Christ First United Methodist Church
2635 S. Old Knik Rd.
Wasilla, AK 99654
Hours: Mon – Sat, 9a.m. to 7p.m.
Sunday 10a.m. - 2p.m.
Spenard Community Recreation Center
2020 West 48th Ave.
Anchorage, AK 99517
Hours: Mon-Fri, 10 a.m. to 7 p.m.
Satuday Noon- 7p.m
Sunday Noon - 4p.m.
What To Expect After Registering For Assistance
After registering for disaster assistance, an applicant may be contacted by a housing inspector to schedule an inspection. The inspection generally takes about 20-40 minutes. The inspector will want to see the damaged areas of the home and any damaged furniture and personal property. There is no fee for the inspection.
FEMA inspectors will have an official FEMA photo ID badge. On the day of the inspection, you may ask the inspector to show their badge. If an inspector refuses to show FEMA photo identification, do not allow the inspection. Disasters sometimes bring out scam artists who prey on the needs of disaster survivors.
Someone 18 years of age or older must be present during the inspection. The inspector will also ask to see:
- Photo identification
- Proof of ownership/occupancy of damaged residence (tax bill, mortgage payment book, rental agreement or utility bill)
- Insurance documents (insurance decision letter and/or an auto insurance policy summary)
- List of people living in the residence at the time of disaster
- All disaster-related damages to both real and personal property.
- Inspectors will not ask for your Social Security number or bank account information.
If the home was found to be inaccessible at the time of inspection, the applicant is required to let FEMA know when the home is accessible and request a new inspection. To update the status of an uninhabitable dwelling, applicants should call the disaster assistance helpline at 800-621-3362.
Once the inspection is complete, FEMA will use the information to review your case and send a letter to you outlining a decision. Read this letter carefully. Many times ineligibility is due to FEMA not having important information, such as proof of ownership or proof of occupancy. You have 60 days to appeal a FEMA decision. The appeal process is detailed in the letter.
How to Help
When disaster strikes, every little bit helps. To make the most of your contributions, please follow our guidelines to learn the most effective and safest ways to donate cash, goods, or time following a disaster.
<p>This graphic shares that cash donations to trusted organizations are the best way to help after a disaster.</p> Download Original
- Cash is best. Financial contributions to recognized disaster relief organizations are the fastest, most flexible, and most effective method of donating. Organizations on the ground know what items and quantities are needed, often buy in bulk with discounts and, if possible, purchase through area businesses which supports economic recovery.
- Confirm donations needed. Critical needs change rapidly – confirm needed items BEFORE collecting; pack and label carefully; confirm delivery locations; arrange transportation. Unsolicited goods NOT needed burden local organizations’ ability to meet survivors’ confirmed needs, drawing away valuable volunteer labor, transportation, and warehouse space.
- Connect to volunteer. Never Self Deploy During a Disaster. Trusted organizations operating in the affected area know where volunteers are needed, and can ensure appropriate volunteer safety, training, and housing.