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Coronavirus Best Practices

For the most updated health-related guidance and information on coronavirus (COVID-19), please visit

The COVID-19 pandemic is rapidly evolving, affecting all levels of society across the nation. This page provides a platform for sharing best practices and lessons learned by the government, private sector, academic institutions, professional associations, and other organizations to support the whole of community response.

This collection of best practices come from successful interventions and the experiences of other communities that have already faced some of the COVID-19 challenges. This site is not exhaustive, but instead highlight some key areas where communities could benefit from learning from the experiences of others. Each community knows their requirements best.

These resources will evolve over time and will be updated as we learn more and gather additional information.

Organizations can email best practices or lessons learned to  If you would like to share best practices through a community forum, please visit the coronavirus pandemic response IdeaScale page.

Trending Best Practices

One of the key issues that state, local, tribal and territory governments have been submitting questions about are what actions they should be taking prior to requesting medical assistance from Federal agencies. As government officials are considering this, below are best practices and criteria related to actions that should be executed prior to submitting a request.

  • Suspending elective medical procedures and dental procedures
  • Invoking alternate care plans
  • Decompressing hospitals
  • Repurposing ventilators
  • Activating National Guard medical resources
  • Maximizing the use of medical assistance contracts within the jurisdiction
  • Use of the Emergency Management Assistance Compact (EMAC)
  • Developing a triage plan, to include crisis-based decision matrices for resources and care

Shield the populations most vulnerable to the coronavirus

The Community Emergency Response Team (CERT) program has brought volunteers from local communities to help those around them by providing services and supporting healthcare systems during COVID-19 operations.

Shelter the susceptible to limit exposure and transmission

  • Please check back as ideas and suggestions that have worked in other communities will be posted shortly.

Save the sick by providing critical medical treatment

The U.S. Department of Health and Human Services (HHS) and FEMA are working with the multiple partners: healthcare systems, academic institutions, professional medical societies, and the National Academies of Science, Engineering and Medicine to develop crisis standards of care strategies for ventilator support when resources are limited.

Sustain and protect the supply chain and supplies

Continuity of Operations (COOP) is important to executing essential functions in adaptive ways during COVID-19 operations.

The National Guard serves as an importance resource to states and local communities and has stepped into a variety of roles to help during COVID-19 operations.

The InfraGard National Disaster Resilience Council Members share this compilation of best practices for Food Stores given the important role they play in the nation. FEMA does not endorse any non-government entities, organizations, or services. Claims made by third parties have not been independently verified by FEMA.



Last Updated: 
03/31/2020 - 15:24