File Flood Insurance Claims Now to Help Jumpstart Your Recovery

Release Date Release Number
4677-002
Release Date:
November 29, 2022

COLUMBIA, SC -- Recovering after a flood can be overwhelming and FEMA’s National Flood Insurance Program (NFIP) is dedicated to getting you back on your feet after Hurricane Ian.

Anyone affected by Hurricane Ian who has an NFIP policy and has suffered flood damage should begin filing their claim now.

National Flood Insurance Program policyholders should contact their insurance agent or company to file a claim. Information about filing a claim, documenting damage, working with your flood insurance adjuster, making repairs and understanding your claim payment is available on FEMA.gov .

If you don’t know who your insurance agent or company is, call 877-336-2627. 

Policyholders should ask their insurance company about advance payments to receive up to $20,000 to jumpstart recovery.

Those who have damage from both wind and flood will need to file two separate claims: a homeowner’s insurance claim for wind damage and a flood insurance claim. The policies for each claim may be with different companies and you may have to work with more than one insurance company representative.

Before beginning repairs to your flooded home, be sure to check with local officials about applicable building codes and floodplain management requirements.

Anyone whose flood insurance policy recently expired should ask their agent if they are still within a renewal grace period. They may be able to renew and have Ian losses covered.

Learn more about NFIP and starting a flood insurance claim at FEMA.gov by calling 877-336-2627 or use the FEMA App.

For additional information or resources for Hurricane Ian survivors, or to apply for federal assistance, visit www.fema.gov/disaster/4677.

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FEMA’s Mission is helping people before, during and after disasters.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), sexual orientation, religion, national origin, age, disability, limited English proficiency, economic status. If you believe your civil rights are being violated, you can call the Civil Rights Resource line at 833-285-7448

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