After a Disaster: Replacing Lost or Damaged Documents in Mississippi

Canton, MS – Recent tornadoes, high winds and severe storms may have resulted in the loss of important documents such as a credit card, birth or marriage certificates, property deeds or military records. Below are some resources in the state to replace lost or damaged documents. Keep in mind that if you must visit a location or offices to fill out forms or other reasons, they may be closed temporarily due to the COVID-19 Pandemic. So be sure to check before you go.

Electronic Benefit Transfer (EBT) Card replacements – call 866-512-5087 Monday-Friday 8 a.m. to 5 p.m.

Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes Contact your financial institution or get contact information from the FDIC by calling 877-275-3342 or going to www.fdic.gov.

Insurance policy: call your insurance company or agent and ask for a copy of your policy, including the declaration page.

Birth and death certificates: on-line msdh.ms.gov/msdhsite/_static/31,0,109.html
Phone: 877-295-4229 or send an e-mail to VRInfo@HealthyMS.com.

Real estate deeds are with the Chancery Clerk in the county where your property is located. You must visit this office to replace these documents and pay a nominal fee. Some counties have property records available online. Deeds.com is a title research retrieval service where you can get a digital copy of your real estate deed. Click here to order a digital copy of your deed.

Driver Licenses: www.ms.gov/dps/license_renewal/Duplicate
To order a duplicate on-line the license you lost must be a current driver’s license and you must have a debit or credit card. 

Credit Cards             Contact the issuing institution:American Express 800-528-4800 or go online here: americanexpress.com/cardreplacementDiscover 800-347-2683 or www.discover.com/credit-cards/help-center/Master Card: Call  800-307-7309 or go online www.mastercard.com/cgi-bin/emergserv.cgiVisa: Call 800-847-2911or go online www.usa.visa.comNOTE: If you don't remember all the credit cards you had, obtain a credit report from any of the three major credit bureaus. Credit                        Equifax, Experian or TransUnion 877-322-8228 orReports:                    www.annualcreditreport.com Social Security         Social Security 800-772-1213Cards                         www.ssa.gov

 

Fraud Alerts              Fraud Alerts: Call the identity theft helpline at 877-382-4357or a Credit Freeze    contact the FTC at: www.ftc.gov

 

Medicare                    Social Security Administration 800-772-1213Cards                          or  www.socialsecurity.gov/medicarecard/

 

Passport                   U.S. Department of State, Passport Services, ConsularLost/Stolen Passport 877-487-2778 ortravel.state.gov/content/travel/en/passports.html

 

U.S. Savings            U.S. Department of Treasury 844-284-2676Bonds                       or www.treasurydirect.gov

 

Green Cards: Go to www.uscis.gov and complete the Form I-90, application to replace a permanent resident card, and file it online or by mail.

Federal Tax Returns for 2019:  Phone: 800-829-1040  (Due to COVID-19, the deadline for filing both federal and state returns is July 15th): Website: (federal)  www.irs.gov/uac/About-Form-4506T; (state) www.dor.ms.gov/Pages/default.aspx

Military Records: Phone: 866-272-6272
Website: www.archives.gov/veterans/military-service-records

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FEMA’s mission: Helping people before, during, and after disasters.