What are common tactics used by scammers?

Scammers will often contact survivors claiming to be FEMA employees.  They might get in touch by phone, email, postal mail, text, or social media.

Our staff will never solicit your sensitive personal information via phone calls, texts or social media. Inspectors will require identification verification, but never sensitive personal information.

Do not click on links in emails from people that you don’t know. Scammers can create fake links to websites. For reliable information, visit government websites directly in your internet browser.

The government will only contact you about financial matters through letters.  No government agency will contact you by phone call, text or through social media about owing money or receiving payments. If you doubt a FEMA phone representative is legitimate, hang up and call the FEMA Helpline at 800-621-3362 to report the incident.