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National Business Emergency Operations Center

What is the National Business Emergency Operations Center?

The National Business Emergency Operations Center (NBEOC) is FEMA's virtual clearing house for two-way information sharing between public and private sector stakeholders in preparing for, responding to, or recovering from disasters.

Participation in the NBEOC is completely voluntary and open to all members of the private sector, including large and small businesses, chambers of commerce, trade associations, universities, think-tanks, and non-profits.

During response activities, NBEOC members are linked into FEMA's National Response Coordination Center (NRCC), activated Regional Response Coordination Centers (RRCCs), and the broader network of emergency management operations to include our state and federal partners.

For more information on joining, please email us at FEMA-Private-Sector@fema.dhs.gov

How to do Business after a Disaster

As part of response and recovery efforts following a disaster, and in accordance with the Robert T.
Stafford Act, FEMA’s goal is to seek local companies within the disaster area for goods and services
related to a specific disaster when practical and feasible.

Hurricane Maria Information

Please email FEMA-Private-Sector@fema.dhs.gov for information regarding ongoing response to Puerto Rico and the Virgin Islands.

For the latest on Hurricane Maria, please visit https://www.fema.gov/hurricane-maria.

Hurricane Irma Information

To speak with FEMA private sector specialists in Florida, please contact Phil Strouse at philip.strouse@fema.dhs.gov

To speak with FEMA private sector specialists in Georgia, please contact Corinne Epstein at corinne.epstein@fema.dhs.gov.

For additional information on Hurricane Irma, please visit https://www.fema.gov/hurricane-irma.

Hurricane Harvey Information

To speak with FEMA private sector specialists in Louisiana or Texas, please contact Eraina Perrin at eraina.perrin@fema.dhs.gov.

For additional information on Hurricane Harvey, please visit https://www.fema.gov/disaster/4332.

How to Help

If your organization would like to donate, please submit offers through the National VOAD corporate donations portal at National Voluntary Organizations Active in Disasters (NVOAD) Corporate Donations.

If you would like to donate to the US Virgin Islands, the Governor has announced the following website which will accept donations: www.usvirecovery.org; funds will be managed by the Community Foundation of the Virgin Islands.

To make a cash donation directly to the Commonwealth of Puerto Rico, visit www.unitedforpuertorico.com.

The Puerto Rico Federal Affairs Administration directed those seeking information or assistance to call 202-800-3133 or email maria1@prfaa.pr.gov.

Additional information for the U.S. Virgin Islands is available at the following locations:

It is important to remember unsolicited donated goods (e.g., clothing, miscellaneous household items, and mixed or perishable foodstuffs) require voluntary agencies to redirect valuable resources away from providing services to sort, package, transport, warehouse, and distribute items that may not meet the needs of disaster survivors.

  • To responsibly donate goods, the National Voluntary Organizations Active in Disasters (NVOAD) website has information on non-profit organizations accepting or registering individual and corporate in-kind donations.
  • If you would like to give in-kind donations, coordinate with NVOAD organizations to identify the best ways to pick up and drop off your donations.

Information for Small Businesses

For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, nonprofit organizations of any size, the Small Business Administration (SBA) offers Economic Injury Disaster Loans (EIDL) to help meet working capital needs caused by the disaster. EIDL assistance is available regardless of whether the business suffered any property damage. For information on SBA disaster loans, visit https://disasterloan.sba.gov/ela/Declarations/Index.

Business owners may also apply online using SBA’s secure website at https://disasterloan.sba.gov/ela/ or get help from SBA representatives at open Disaster Recovery Centers (DRCs). DRC location information is available via the FEMA App.

Disaster loan information is also available from SBA’s Customer Service Center by calling (800) 659-2955 or emailing disastercustomerservice@sba.gov. Individuals who are deaf or hard‑of‑hearing may call (800) 877‑8339. For more disaster assistance information, visit http://www.sba.gov/disaster. Completed applications should be mailed to: U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX  76155.

Disaster Help Desk is another resource for small and medium-sized enterprises seeking information to recover and reopen quickly. The Help Desk is available at 1-888-MY-BIZ-HELP (888-692-4943) or bclchelpdesk@uschamber.com.

Frequently Asked Questions

Where can I find a listing of shelters?

Shelter information is available through the FEMA App and American Red Cross.

What airports are closed and when will they reopen?

For updated information about airport statuses, please use the following link: FAA Airport Information.

What about seaports?

For the latest on the status of ports, please visit the United States Coast Guard website: https://www.uscg.mil/.

Where can U.S. citizens traveling abroad who have been impacted by a disaster get assistance?

First, they should follow any emergency instructions provided by local authorities. In case of an emergency they can contact the State Department by calling 1-888-407-4747 (from the United States and Canada), +1-202-501-4444 (from all other countries). This includes travel to U.S. territories or other countries.

How do I get added to the NBEOC distribution list or become an NBEOC member?

For information on the NBEOC or to join, simply fill out a membership application and submit it to FEMA-Private-Sector@fema.dhs.gov

Where do I send donation offers?

If you would like to donate to the US Virgin Islands, the Governor has announced the following website which will accept donations: www.usvirecovery.org ; funds will be managed by the Community Foundation of the Virgin Islands.

To make a cash donation directly to the Commonwealth of Puerto Rico, visit www.unitedforpuertorico.com.

Who can I contact with goods or services to sell to FEMA?

If you are seeking to do business with FEMA in support of a disaster recovery effort, please be aware that in accordance with the Robert T. Stafford Act, FEMA’s goal is to seek local companies within the disaster area for goods and services related to a specific disaster when practical and feasible.

Businesses interested in doing business with FEMA should register with the Industry Liaison Program.

For contractors interested in doing business with FEMA:

  • FEMA posts contracting opportunities on the Federal Business Opportunities (FedBizOpps) site. FedBizOpps is a free, web-based portal for federal contracting opportunities www.fbo.gov.
  • FEMA is only one agency in the vast world of federal contracting opportunities.

How do I sign up to become a debris-removal contractor?

Become a member of the Corps of Engineers Contractor Registry if you are interested in performing disaster response and recovery work; e.g. debris removal. Follow this link to access their website //www.usace.army.mil/Missions.aspx. We encourage you to explore all the links under “Emergency Operations” to include the contracting in disasters information available at http://www.usace.army.mil/Missions/Emergency-Operations/Contracting-in-Disasters/

I am interested in providing housing to disaster survivors. Who should I contact? 

FEMA activated its "Emergency Lodging Assistance (ELA) Program" to provide temporary lodging assistance to disaster evacuees. FEMA also refers to this program as the "Transitional Shelter Assistance (TSA)" program when communicating with evacuees seeking aid.

FEMA’s TSA Program is facilitated by CLC Lodging (https://ela.corplodging.com/index.php). Their Hotel Support Line is 1-866-545-9865.

Hotels outside of the affected areas are eligible to participate in the emergency lodging assistance programs. For information on how a hotel/motel can participate, please visit:TSA Hotel Info

Last Updated: 
05/17/2018 - 15:05