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Graphic: What to do if you disagree with FEMA's decision letter

What to do if you disagree with FEMA’s decision letter

1. Read the letter carefully to find out why the decision was made.

Do you need to provide additional information?
• Insurance determination letter.
• Proof of occupancy or ownership.
• Proof of ID.
• Applicant’s signature.

Common reasons for the initial decision:
• The damage was to a secondary home or a rental property, not a primary residence.
• Someone else in the household applied and received assistance.
• Disaster-related losses could not be verified.
• Insurance covered all losses.

2. Contact FEMA for help with filing an appeal or any questions.

Call
800-621-3362 (711 or Video Relay Service available)
800-462-7585 (TTY)

Visit
A Disaster Recovery Center

3. File a written appeal.

Explain why you think the decision was not correct.
• Provide supporting information and documents.
• Include your FEMA registration number on all documents.
• Sign the letter.

Mail or fax your appeal within 60 days of the decision letter date, or drop it off at a Disaster Recovery Center.

This graphic explains the appeals process for individuals who've applied for disaster assistance. The text reads as follows:

What to do if you disagree with FEMA’s decision letter

1. Read the letter carefully to find out why the decision was made.

Do you need to provide additional information?
• Insurance determination letter.
• Proof of occupancy or ownership.
• Proof of ID.
• Applicant’s signature.

Common reasons for the initial decision:
• The damage was to a secondary home or a rental property, not a primary residence.
• Someone else in the household applied and received assistance.
• Disaster-related losses could not be verified.
• Insurance covered all losses.

2. Contact FEMA for help with filing an appeal or any questions.

Call
800-621-3362 (711 or Video Relay Service available)
800-462-7585 (TTY)

Visit
A Disaster Recovery Center

3. File a written appeal.

Explain why you think the decision was not correct.
• Provide supporting information and documents.
• Include your FEMA registration number on all documents.
• Sign the letter.

Mail or fax your appeal within 60 days of the decision letter date, or drop it off at a Disaster Recovery Center.

Photo by FEMA Graphic - Nov 02, 2015
Last Updated: November 10, 2015