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Beware of Rental Scams Offering Too-Good-to-be-True Prices

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Release Date:
décembre 12, 2023

HONOLULU – Online classified advertisements are luring Maui wildfire survivors with false offers of available rental units, and people are learning too late that the cash they paid for a security deposit went to a scammer instead.

Disaster survivors should be aware that scammers try to obtain money or steal personal information through fraud or identity theft after a disaster. They solicit assistance for disaster survivors by phone, email, letter or face-to-face.

Be suspicious of prices that are too good to be true and never pay with cash or digital currency. To avoid falling victim to a scam, talk to specialists at the FEMA Helpline (800-621-3362) and American Red Cross representatives at the Lahaina Disaster Recovery Center.

In the latest scam, wildfire survivors find apartments in online ads that include pictures of the units. When contacted, the advertisers ask for a meet-up at a local Maui business and suggest the person interested in the apartment bring cash. In return, the apartment seeker is given an official-looking lease that proves to be worthless. The person who received the security deposit is not the landlord and doesn’t own the unit.

If you believe you or a loved one has been the victim of a scam, report it immediately to the Maui Police Department at 808-244-6400. Consumers may also file a fraud complaint with the Hawaiʻi Department of Commerce and Consumer Affairs’ hotline at 808-587-4272, Option 7.

If you suspect fraud of any kind related to disaster assistance or you have knowledge of fraud, waste or abuse, report it to the FEMA Fraud Investigations and Inspections Division at or call 866-223-0814.

For the latest information on the Maui wildfire recovery efforts, visit and Hawaii Wildfires - YouTube. Follow FEMA on social media: @FEMARegion9 and You may also get disaster assistance information and download applications at