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Agent Training

This page provides information about training opportunities from the National Flood Insurance Program (NFIP) for licensed property, casualty insurance agents and all other interested audiences.

Header Graphic - National Flood Insurance Program, Training Information

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Key Fundamentals of Flood Insurance

Participants will receive the latest information on the National Flood Insurance Program (NFIP) as the course reviews key elements that insurance agents need to know about the NFIP and how it works. This classroom seminar also discusses many of the federal flood program’s general rules as well as some of its more advanced topics using a case study approach.

Continuing Education

The Key Fundamentals of Flood Insurance Seminar is approved for continuing education (CE) credit for P&C insurance agents in 49 states and Washington, D.C. Continuing Education is provided at no cost to attendees. Please review the page for your state for important details.

Note: California agents can check their eligibility for CE credit by verifying they have not completed this course/course number in the current licensing period.

To mitigate the spread of COVID-19 and following CDC guidance, we are offering a webinar course instead of the in-person training. In most cases, the webinar will be held on the same date unless otherwise communicated. If you have registered for a presentation location, you will receive an email with webinar registration options so please monitor your inbox, as well as your spam or junk folders.

If you have questions, please contact NFIP training at

February 19Plano, TXRegistration closed
March 11Mesa, AZRegistration closed
March 24Jacksonville, FLRegistration details will be sent by email
March 25New Castle, DERegistration details will be sent by email
March 25Miami, FLRegistration details will be sent by email
April 15Schaumburg, IL
Courtyard by Marriott Chicago Schaumburg/Woodfield Mall
1311 American Ln, Schaumburg, IL 60173
*CE offered in IL & WI
April 22Charlotte, NC
DoubleTree Suites by Hilton
6300 Morrison Blvd, Charlotte, NC 28211
*CE offered in NC & SC
April 29Fairfax, VA
Fairfax Marriott at Fair Oaks
11787 Lee Jackson Memorial Highway, Fairfax, VA 22033

For the following upcoming courses, registration is not yet open. Additional information will be posted as it becomes available.

May 2020

  • Birmingham, AL
  • Henderson, NV
  • Davenport (CE offered in IA & IL)
  • Boston Metro Area, MA
  • South Portland, ME

June 2020

  • Syracuse, NY
  • Tulsa, OK
  • Martinsburg, WV
  • Jackson, MS
  • Billings, MT
  • Cheyenne, WY
  • Camden City, NJ

July 2020

  • Albuquerque, NM
  • Cincinnati, OH
  • Lexington, KY
  • Indianapolis, IN
  • Metairie, LA
  • Baton Rouge, LA

August 2020

  • St. Louis, MO
  • Houston, TX
  • Portland, OR
  • Memphis, TN

September 2020

  • Spokane, WA;
  • San Jose, CA

Other NFIP Agent courses

Insurance agents, claims adjusters, surveyors, community officials and others can also find NFIP flood insurance training online through the FEMA Emergency Management Institute (EMI) Independent Study Program. This allows insurance agents, claims adjusters and other professionals 24-hours a day, seven days a week, 365 days a year access to FEMA NFIP training from their personal or business computer.

The Basic Agent Tutorial (IS-1101). With the introduction of the Flood Insurance Reform Act of 2012 and the Homeowner Affordability Act of 2014, it is critical for agents to refresh their knowledge of the Nationals Flood Insurance Program. The Basic Agent Tutorial presents the fundamentals, including zones, coverage, loss settlement, and underwriting rating concepts such as the FEMA Elevation Certificate. The course covers all training topics mandated by the Flood Insurance Reform Act (FIRA) 2004, The Basic Agent Tutorial (IS-1101).*

Theory of Elevation Rating (IS-1102). This specialized course is appropriate for those with a basic understanding of the FEMA Elevation Certificate and who are ready to tackle advanced topics in elevation rating for A and V zones. Important rating considerations in high-risk zones are discussed and demonstrated including the Lowest Floor Elevation, machinery and equipment, and whether the building is with or without obstruction, Theory of Elevation Rating (IS-1102).

Insuring Condominiums (IS-1108). With a growing number of condominium developments throughout the US, particularly in states with a high-risk for flooding, insurance agents can expand their book of condominium business by writing coverage through the NFIP. Insuring Condominiums provides a broad overview of the different ways that condominiums can be insured through the NFIP. Short video segments guide insurance agents through the key elements they need to know to effectively write condominium exposures, Insuring Condominiums (IS-1108).

Writing Commercial Exposures (IS-1110). Insurance agents regularly view the NFIP as an outlet to write personal lines exposures for their clients, but they may not be aware of additional opportunities to cover their policyholders’ commercial exposures. Writing Commercial Exposures provides practical insights designed to assist agents with identifying, targeting, and writing commercial risks through the National Flood Insurance Program, Writing Commercial Exposures (IS-1110).

Coastal Barrier Resources Act (IS-1113). In an effort to minimize loss of human life and future flood damage as well as protect our nation’s natural resources, the Coastal Barrier Resources Act restricts development in the Coastal Barrier Resources System (CBRS) and Otherwise Protected Areas (OPAs) by prohibiting all federal expenditures and financial assistance, including flood insurance, for residential and commercial development in the identified areas. The Coastal Barrier Resources Act course takes insurance agents through identifying protected areas on the Flood Insurance Rate Map and reviews the significance of the CBRS designation date and the building’s date of construction or improvement. Understanding these important elements will assist agents in determining eligibility for flood insurance, Coastal Barrier Resources Act (IS-1113).

The following courses are intended for all NFIP stakeholders, including agents, adjusters, surveyors, and community officials:

Increased Cost of Compliance (IS-1100). After severe flooding, local communities must assess a building’s damage to assure compliance with local floodplain management ordinance provisions. Before building repair or reconstruction is permitted, it may be necessary to require certain measures to reduce future flood damage. Increased Cost of Compliance (ICC) coverage is available under the NFIP Standard Flood Insurance Policy to assist policyholders with the cost to comply with these requirements. The Increased Cost of Compliance course provides an overview of ICC coverage and eligibility and takes the learner through the claims process to gain a better understanding of this important coverage benefit, Increased Cost of Compliance (IS-1100).

EC Made Easy: Overview of the Elevation Certificate (IS-1105). Do you know when the FEMA Elevation Certificate is required, optional, or not needed to rate NFIP flood insurance premiums? EC Made Easy: Elevation Certificate Overview will guide you through the purpose of the Elevation Certificate, aid you in locating a certifying professional, and provide details on properly completing and interpreting the Elevation Certificate. This course assists insurance agents and other professionals in learning the basics of the Elevation Certificate and identifying the impact flood risk has on flood insurance costs, EC Made Easy: Overview if the Elevation Certificate (IS-1105).

FEMA Mapping Changes (IS-1106). All NFIP stakeholders will benefit from this course, which provides a practical look at how changes to FEMA flood maps affect property owners, insurance agents, lending institutions, and others. FEMA Mapping Changes explores the impact of map changes through a series of self-guided interactive exercises designed to assist learners with navigating through mapping changes as they occur, FEMA Mapping Changes (IS-1106).

PLEASE NOTE: These courses are NOT approved for continuing education (CE) credit by any State Department of Insurance. Upon successfully passing the course exam, you will receive a Certificate of Achievement noting CE earned through IACET ( Each hour of instruction completed earns 0.1 CE units through IACET. If you are taking a FEMA EMI Independent Study course in order to earn CE, be sure to confirm in advance that your professional board or other preferred accrediting entity will accept IACET CE. You can also check IACET's website for a list of entities that accept IACET CE. FEMA accepts IACET CE.

EMI Independent Study course exams require a FEMA Student Identification (SID) Number. Register for a FEMA SID Number.

* This course complies with the flood training content required by the Flood Insurance Reform Act of 2004 (FIRA). For information regarding your state's requirements under FIRA, please refer to the bulletin issued by your state Department of Insurance. For clarification regarding your state's requirements for flood training, please contact your state Department of Insurance.

The following video courses are available on

NFIP Perspectives: History and Background
Documents the evolution of the NFIP from its beginning to the present by highlighting the various disasters, events, and legislation that have shaped the Program, NFIP Perspectives: History and Background.

NFIP Perspectives: Insurance Mechanisms
Discusses the underlying insurance mechanisms used by the NFIP to mitigate the impact of flooding, NFIP Perspectives: Insurance Mechanisms.

For more information, or to get answers to questions about NFIP training, email

Last Updated: 
03/16/2020 - 17:29