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Contact Us

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If you need emergency help, please call 9-1-1.

Visit our Current Disasters page for information about a recent disaster.

Contacts for Disaster Survivors

DisasterAssistance.gov

Go to DisasterAssistance.gov to update and track your application, or call 1-800-745-0243 for help.

Need help logging in to DisasterAssistance.gov?
Visit Login.gov or call 1-844-875-6446.

FEMA Helpline

1-800-621-3362
711 or Video Relay Service also available

  • Press 1 for English
  • Press 2 for Spanish
  • Press 3 for other languages

General Questions about Disaster Assistance

In your email, please include your name, the city and state where the disaster occurred or that you are commenting on.

Send an email to AskIA@fema.dhs.gov.

View privacy information.

Provide Feedback

Please review the contact information for specific topics on this page carefully. If you cannot find the appropriate option, send FEMA additional feedback through this online form

Contact Us Form

General FEMA Questions

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202-646-2500

Mailing Address

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FEMA
P.O. Box 10055
Hyattsville, MD 20782-8055

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FEMA Regional US Map Showing 10 Regions (Regions 1-10)
Map of FEMA Regions
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Privacy Information

Emailing Questions about Disaster Assistance

FEMA collects, maintains, uses, retrieves, and disseminates the personally identifiable information (PII) of individuals who apply for FEMA disaster assistance under the authority of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (the Stafford Act), Pub. L. No. 93-288, as amended (42 U.S.C. 5121-5207) and the System of Records Notice DHS/FEMA-008 Disaster Recovery Assistance Files, 78 FR 25282 (April 30, 2013). 

If you are requesting case specific information we need to verify your identity before responding to your question. Please provide the following information in your email to verify your identity:  

  • your full name,
  • damaged property address,
  • current mailing address if different from damaged dwelling address,
  • current phone number, and
  • ONLY the last four (4) digits of your Social Security Number (SSN)

FEMA may retain emails associated with askia@fema.dhs.gov for internal quality assurance purposes or to update your file, if needed. Furnishing  the last four (4) digits of your SSN and other requested information is voluntary, but not providing this information will prevent us from disclosing any case specific information or completing any updates to your file via email and you will be redirected to FEMA’s helpline at 1-800-621-3362.