An official website of the United States government
Here’s how you know
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
LockA locked padlock
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites..
If you have questions regarding disaster assistance for individuals and families, please email AskIA@fema.dhs.gov.
FEMA collects, maintains, uses, retrieves, and disseminates the personally identifiable information (PII) of individuals who apply for FEMA disaster assistance under the authority of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (the Stafford Act), Pub. L. No. 93-288, as amended (42 U.S.C. 5121-5207) and the System of Records Notice DHS/FEMA-008 Disaster Recovery Assistance Files, 78 FR 25282 (April 30, 2013).
If you are requesting case specific information we need to verify your identity before responding to your question. Please provide the following information in your email to verify your identity:
FEMA may retain emails associated with firstname.lastname@example.org for internal quality assurance purposes or to update your file, if needed. Furnishing the last four (4) digits of your SSN and other requested information is voluntary, but not providing this information will prevent us from disclosing any case specific information or completing any updates to your file via email and you will be redirected to FEMA’s helpline at 1-800-621-3362.
* indicates required field.