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Contact Us

This is the main contact page to assist you in getting in touch with the correct office in the agency.

Online Support: Frequently Asked Questions

  • To save you time, visit our FAQs to see if we might already have an answer for your particular question.

For Disaster Survivors

Apply for FEMA Assistance or Submit General Questions or Comments:

  • www.DisasterAssistance.gov
  • Email AskIA@fema.dhs.gov
    • Note:  You cannot apply for assistance over email.  This email address is unsecured.  Do not share any personal information through email, including your address, social security number, or bank information.  When emailing us, please include your name and the city and state where the disaster occurred or that you are asking about.
  • Visit a Disaster Recovery Center in your area
  • 1 (800) 621-FEMA (3362)
  • TTY users can call 800-462-7585  

Send Information to FEMA

  • Upload at www.DisasterAssitance.gov
  • Visit a Disaster Recovery Center in your area
  • Fax: 1 (800) 827-8112
  • Federal Emergency Management Agency
P.O. Box 10055
Hyattsville, MD 20782-7055

Technical Assistance with your www.DisasterAssistance.gov account

  • 1 (800) 745-0243

General Contact: Phone and Mailing Address

  • General Operator: (202) 646-2500
  • Mailing Address:

    Federal Emergency Management Agency
    500 C Street S.W.
    Washington, D.C. 20472

Media Contacts

Members of the media can contact the FEMA News Desk at:

Business and Employment

  • For employment information, disaster contracts, general acquisition information, or small business opportunities, please call (202) 646-2500.

Equal Rights and Civil Rights

Equal Rights

  • FEMA employees and applicants for FEMA employment may report  claims of discrimination on the basis of Race, Color, National Origin, Sex (sexual harassment), Age (40 & up), Disability, Religion, Retaliation/Reprisals.

    Office of Equal Rights
    FEMA
    500 C Street SW, Room 617A
    Washington, DC  20472

    Telephone: (202) 646-3535
    TTY/TDD: (202) 646-7651
    Fax number: (202) 646-4320

Civil Rights

  • FEMA applicants who receive Federal financial assistance from FEMA may report claims of discrimination based on Race, Color, Religion, National Origin, Sex, Age, or Economic Status.

    Office of Equal Rights
    FEMA
    500 C Street SW, Room 617A
    Washington, DC  20472

    Telephone: (202) 646-3535
    TTY/TDD: (202) 646-7651
    Fax number: (202) 646-4320

Flood Insurance - National Flood Insurance Program (NFIP)

Flood Mapping and Map Service Center

Fraud, Waste, and Abuse

  • Report fraud, waste, abuse, or allegations of civil liberties or civil rights abuses, or mismanagement to the Office of the Inspector General.
  • To report False Damage Claims, please call (800) 323-8603.
  • Report fraud, waste, abuse, or allegations of civil liberties or civil rights abuses, or mismanagement involving Department of Homeland Security programs or operations to:

    Department of Homeland Security
    Washington, DC 20528
    Attn: Office of Inspector General, Hotline
    Fax: (202) 254-4292

Freedom of Information Act (FOIA)

  • To request agency records under the Freedom of Information Act (FOIA) regarding the activities and operations of FEMA or to get a status of your FOIA request, please call (202) 646-3323.

National Incident Management System (NIMS)

Publications

When ordering, please include:

  • Publication Title.
  • Item Number.
  • Quantity.
  • Your name, address, zip code, and day time phone number.

Training - Emergency Management Institute (EMI)

Tribal Affairs

Website (FEMA.gov)

Last Updated: 
05/10/2020 - 14:44