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FEMA Case Study Library

Browse case study reports and best practice articles from across FEMA's areas of expertise. You can search by title or keywords, select additional content filters, or jump to a collection.

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Disaster Shelter Services for People with Disabilities During COVID-19

During natural disasters that coincide with a pandemic, shelter providers can coordinate with disability service organizations to ensure the accessibility of congregate and non-congregate shelters.

Crisis Counseling Services for People with Disabilities During COVID-19

Amid the increase in counseling need during the COVID-19 pandemic, crisis counseling providers can train staff on disability-related topics, such as etiquette and accessible communication, to enhance the reach of their services. Crisis counseling services can include auxiliary aids and services for individuals who may have access and functional needs.

Healthcare Considerations for People with Disabilities During COVID-19

To ensure the accessibility of healthcare services during the COVID-19 pandemic, medical facilities should consider allowing caregivers to accompany patients with disabilities to medical visits, while implementing the necessary precautions for social distancing and mask-wearing. Medical centers have also created visual guides to explain COVID-19 preventive behaviors to individuals with autism.

COVID-19 Considerations for Nursing Home, Assisted Living, and Group Home Residents with Disabilities

To offer emotional and social support for nursing home and assisted living residents during the COVID-19 pandemic, facilities can set up video conference calls between residents and loved ones. The Centers for Disease Control and Prevention (CDC) has released guidance documents on ensuring the safety of patients, residents, and staff amid shortages of personal protective equipment (PPE) and life-sustaining medical equipment.

COVID-19 Testing Considerations for People with Disabilities

Jurisdictions can increase the accessibility of COVID-19 testing by offering mobile testing services that allow individuals with disabilities to be tested at home. COVID-19 testing sites can also provide video interpreting services or reserve time slots for populations with access and functional needs.

Technology Considerations for People with Disabilities During COVID-19

During the COVID-19 pandemic, disability stakeholder organizations and local jurisdictions created phone lines for individuals with disabilities to request grocery or general assistance. Crowdsourced mobile applications can assist individuals with disabilities while they are grocery shopping and cannot ask for in-person assistance due to social distancing guidelines.

Using FEMA Public Assistance Grants to Support People with Disabilities During COVID-19

The Federal Emergency Management Agency (FEMA) provides funding for eligible states and non-profit entities to incorporate auxiliary aids and services in COVID-19 related response activities to accommodate individuals with access and functional needs.

Government Engagement Through Virtual Town Halls During COVID-19

Local jurisdictions held virtual town halls during the COVID-19 pandemic to gather community concerns that would inform response efforts.

Government Assessment of Constituent Needs During COVID-19

Governments can use different survey methods, such as online forms and socially distanced household visits, to assess constituent needs and better formulate outreach and response plans.

Government Engagement with Requests for Assistance During COVID-19

Online request forms and helplines can help officials assess constituent needs relating to food, hygiene, and medication procurement during the COVID-19 pandemic. Through these resources, residents who are unable to obtain necessities for medical, physical, or financial reasons can request delivery assistance.