GUAYNABO, Puerto Rico – The disaster recovery center in Trujillo Alto will cease operations at 6 p.m. Wednesday, Sept. 26.
Location: Casa Alcaldía
#46 Calle Muñoz Rivera, Lote #2
Trujillo Alto, PR 00976
Disaster recovery centers are operated jointly by FEMA and the Government of Puerto Rico. Many of the same services at disaster recovery centers are also available by calling the FEMA helpline.
After the center ceases operations, disaster survivors whose homes or businesses were affected by hurricanes Irma and Maria can still get updates about applications, learn about the appeals process or check the status of their claim the following ways:
- Log into their account at DisasterAssistance.gov
- Call the FEMA Helpline at 800-621-FEMA (3362). People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. Toll-free numbers are open daily from 7 a.m. to 11 p.m.
Since October 2017, FEMA and the Government of Puerto Rico have opened 68 disaster recovery centers across the island, where 800,000 survivors have been helped. FEMA and the Government of Puerto Rico are consolidating centers and increasing disaster assistance resources as the emergency response moves into the recovery phase.
Voluntary agencies and other community partners are increasingly staffing centers to address unmet needs of survivors. Centers will remain open through this year’s hurricane season.
Recovery officials encourage Irma and Maria survivors who registered for disaster assistance with FEMA to stay in touch. If survivors change addresses or phone numbers they should contact FEMA to update their information. Missing or incorrect information could result in delays in receiving assistance.
For more information on Hurricane María recovery, visit fema.gov/disaster/4339.
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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362) 711/VRS - Video Relay Service). Multilingual operators are available. (Press 2 for Spanish). TTY call 800-462-7585.
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